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BRAND LEARNING – Who are we?




 •    Leading international specialists in marketing capability development
 •    Our team of over 100 directors, consultants and support staff offer leading-
      edge thinking and practical expertise in this field across the globe
 •    Expertise and hands-on experience across an extensive range of diverse
      industry sectors –both B2C and B2B
 •    Office locations in London and the United States
                                                                                     2
© BRAND LEARNING
Our Mission


             Our passion is to transform the marketing
              Our passion is to transform the marketing
            capabilities and commercial performance of
             capabilities and commercial performance of
          people, teams and organizations across the world
          people, teams and organizations across the world




© BRAND LEARNING
Our Vision


                    To be the leading global specialists in
                    To be the leading global specialists in
                        building marketing excellence
                        building marketing excellence




               Winning the trust and respect
               Winning the trust and respect    Engaging the hearts and
                                                 Engaging the hearts and
                  of world-class clients
                   of world-class clients      minds of outstanding people
                                               minds of outstanding people




© BRAND LEARNING
We are proud of our world-class clients




© BRAND LEARNING
Together we share some core beliefs…



       •    Customer-centric marketing and powerful
            brands drive sustainable, profitable
            business growth

       •    People and organisations can learn how to
            excel at customer-centric marketing

       •    Investment in building marketing
            excellence will help companies to deliver
            superior business performance




                                                        6
© BRAND LEARNING
A holistic approach to capability development




      •    We help deliver tangible
           improvements in marketing
           capabilities and performance

      •    By helping clients prioritise,
           integrate and leverage all
           the core drivers of marketing
           capability development

      •    We help enable organizations
           and the people within them
           to excel at customer-centric
           marketing to help drive
           demand-led growth and
           thereby shareholder value.


                                                        7
© BRAND LEARNING
We cover the full range of marketing skill areas




        Strategic Brand                Campaign
         Development
                            Insight
                                      Development   •   We provide support across
                                                        the complete range of
                                                        ‘functional’ marketing skills
          Marketing       Marketing
        Efficiency and    Planning     Innovation
        Effectiveness

                                                    •   As well as offering
                                                        interpersonal skill support
                           Channel     Shopper          e.g.
          Proposition
                          Marketing    Marketing
         Development
                                                         -   Marketing Leadership

                                                         -   Financial Acumen
         Segmentation      Digital     Activity
        and Positioning   Marketing   Generation         -   Creativity

                                                         -   Agency Management

                                                         -   Influencing Skills
                                                                                        8
© BRAND LEARNING
We build and embed skills in over 56 countries




                                     • Office location
                                     • Consultant locations
                                     • Project coverage
                                                              9
© BRAND LEARNING
Typically clients come to us in the following ways



                                                                    We want to solve a
                     We want to put                                 specific business issue or
               customers at the heart                               address a known
                      of our business                               marketing skill gap




         We want to get or stay
         ahead of the game and
        to pioneer new thinking                                           We want to grow and
        to build marketing edge                                           develop our marketing
                                                                          talent




                                          We want to establish a
                                        common way of marketing
                                        with shared processes and
                                                  tools


                                                                                                  10
© BRAND LEARNING
We use a rigorous thinking approach




 The definition of marketing                                   The development of the
capability development needs                                  required program content
      and the creation                                        and building blocks across
         of an aligned                                          all the key drivers of
    Marketing Capability                                         marketing capability
       Strategy & Plan




                               The inspiring execution of a
                               blend of activities to embed
                                changes in the attitudes,
                                   marketing skills and
                               behaviours of people, teams
© BRAND LEARNING
                                    and organizations                                      11
We understand the drivers of Learning Success

           8. Completing the Loop                                       1. Going Beyond the Learner
            Follow up and review to asses                                    Stakeholder engagement & Line
       and, if needed, help adjust performance                                           Manager alignment



                                                                                             2. Relevance
        7. Application                                                                The ‘value’ of our interventions
Practical support to be practiced both                                                to the individual, their role and
   during the learning intervention                                                           culture are clear
           and back at work



        6. Participation                                                                      3. Engaging
    Encouraging active ownership                                                       Multi-sensory, using a variety
by the learner including self-discovery                                                 of methods and modes for
    and also interaction with others                                                         holistic connection



                       5. Time                                          4. Right Time, Right Place,
     Effective Learning requires more than a single                            Right Format
        Intervention. Time is always dedicated to                          The content and channel driven by
     priming, practice, reflection and reinforcement                       most effective business & personal
                                                                                         context

                                                                                                                    12
 © BRAND LEARNING              Source: The Accelerated Learning Handbook and Brand Learning Partners
We focus on key elements of World Class
        Marketing



                   Strategic             Compelling          Commercial
                    Clarity               Brands               Edge


                                          Customer Loved
                                              Brands


                   Clear Portfolio &        Innovative         Collaborative
                    Segmentations             Value              Channel
                                           Propositions        Management


                    Customer Led         Engaging Customer   Evaluation driving
                      Strategy              Experience         Effectiveness



                                       Leveraging Insights

                                        Motivated Team




                                                                                  13
© BRAND LEARNING
We Facilitated Marketing Solutions



   •    A way to reach practical
        solutions and build
        capabilities together e.g. to
        develop a marketing plan at the
        same time as building
        marketing planning skills

   •    Our expert marketing
        facilitators can also help you to
        embed new marketing
        processes and tools and provide
        ‘Train-the-Coach’ support




                                             14
© BRAND LEARNING
Our programs deliver tangible changes


                   Level 4: Business Performance
                   What IMPACT do you want to have on the business?




                   Level 3: Behaviour
                   What do you want people to DO after the program?




                   Level 2: Learning
                   What do you want people to KNOW after the program?




                   Level 1: Reaction
                   What do you want people to THINK and FEEL immediately afterwards?


                           Source: Kirkpatrick’s 4 Levels of Evaluation
                                                                                       15
© BRAND LEARNING
In Summary – why choose BRAND LEARNING?


      •    Leading international
           specialists in Marketing
           Capability Development

      •    High calibre people who work
           in an inclusive spirit of
           partnership

      •    We engage and connect with
           the specific needs of each
           client

      •    Inspiring tangible change
           though our rigorous 3D
           approach

      •    Innovative offers and
           international scale and reach
                                                     16
© BRAND LEARNING
Next Steps


•   We are delighted to have been given
    the opportunity to share our
    credentials with you.

•   And would value the opportunity to
    understand more about your needs to
    see if and where we might be able to
    support you




                                           17
© BRAND LEARNING
18
© BRAND LEARNING
19
© BRAND LEARNING
20
© BRAND LEARNING
A Passion for Marketing Transformation



                         Publication by Wiley, The Growth
                         Drivers – The Definitive Guide to
                         Transforming Marketing
                         Capabilities, co-authored by Brand
                         Learning’s founders, Andy Bird and
                         Mhairi McEwan.




                                                              21
© BRAND LEARNING
Greg French – Senior U.S. Marketing Consultant
                                            201-248-3187


                                                      www.brandlearning.com




        This presentation/document contains the copyright work of The Brand Learning Partners Ltd and contains trade marks which are the property of
        The Brand Learning Partners Ltd (including, without limitation, Brand Learning ®, the Brand Learning Propeller ® device and the “Brand Learning
        Wheel™” (the “Marks”).) No rights, of ownership or otherwise, are hereby granted in or to the Marks; which may not be used or reproduced
        without the prior written consent of The Brand Learning Partners Limited.

        This presentation/document also contains materials, such as illustrations, photographs and trade marks, owned by third parties (“Third Party
        Materials”) and which are subject to restrictions and other conditions on use. You are required to obtain the consent of the relevant third party to
        any reproduction or other use of the Third Party Materials and nothing in this presentation grants or implies any grant of any such rights on the
        part of The Brand Learning Partners Ltd.

        © The Brand Learning Partners Limited, 2009.

                                                                                                                                                               22
© BRAND LEARNING

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Brand Learing, Marketing Transformation Specialist

  • 1.
  • 2. BRAND LEARNING – Who are we? • Leading international specialists in marketing capability development • Our team of over 100 directors, consultants and support staff offer leading- edge thinking and practical expertise in this field across the globe • Expertise and hands-on experience across an extensive range of diverse industry sectors –both B2C and B2B • Office locations in London and the United States 2 © BRAND LEARNING
  • 3. Our Mission Our passion is to transform the marketing Our passion is to transform the marketing capabilities and commercial performance of capabilities and commercial performance of people, teams and organizations across the world people, teams and organizations across the world © BRAND LEARNING
  • 4. Our Vision To be the leading global specialists in To be the leading global specialists in building marketing excellence building marketing excellence Winning the trust and respect Winning the trust and respect Engaging the hearts and Engaging the hearts and of world-class clients of world-class clients minds of outstanding people minds of outstanding people © BRAND LEARNING
  • 5. We are proud of our world-class clients © BRAND LEARNING
  • 6. Together we share some core beliefs… • Customer-centric marketing and powerful brands drive sustainable, profitable business growth • People and organisations can learn how to excel at customer-centric marketing • Investment in building marketing excellence will help companies to deliver superior business performance 6 © BRAND LEARNING
  • 7. A holistic approach to capability development • We help deliver tangible improvements in marketing capabilities and performance • By helping clients prioritise, integrate and leverage all the core drivers of marketing capability development • We help enable organizations and the people within them to excel at customer-centric marketing to help drive demand-led growth and thereby shareholder value. 7 © BRAND LEARNING
  • 8. We cover the full range of marketing skill areas Strategic Brand Campaign Development Insight Development • We provide support across the complete range of ‘functional’ marketing skills Marketing Marketing Efficiency and Planning Innovation Effectiveness • As well as offering interpersonal skill support Channel Shopper e.g. Proposition Marketing Marketing Development - Marketing Leadership - Financial Acumen Segmentation Digital Activity and Positioning Marketing Generation - Creativity - Agency Management - Influencing Skills 8 © BRAND LEARNING
  • 9. We build and embed skills in over 56 countries • Office location • Consultant locations • Project coverage 9 © BRAND LEARNING
  • 10. Typically clients come to us in the following ways We want to solve a We want to put specific business issue or customers at the heart address a known of our business marketing skill gap We want to get or stay ahead of the game and to pioneer new thinking We want to grow and to build marketing edge develop our marketing talent We want to establish a common way of marketing with shared processes and tools 10 © BRAND LEARNING
  • 11. We use a rigorous thinking approach The definition of marketing The development of the capability development needs required program content and the creation and building blocks across of an aligned all the key drivers of Marketing Capability marketing capability Strategy & Plan The inspiring execution of a blend of activities to embed changes in the attitudes, marketing skills and behaviours of people, teams © BRAND LEARNING and organizations 11
  • 12. We understand the drivers of Learning Success 8. Completing the Loop 1. Going Beyond the Learner Follow up and review to asses Stakeholder engagement & Line and, if needed, help adjust performance Manager alignment 2. Relevance 7. Application The ‘value’ of our interventions Practical support to be practiced both to the individual, their role and during the learning intervention culture are clear and back at work 6. Participation 3. Engaging Encouraging active ownership Multi-sensory, using a variety by the learner including self-discovery of methods and modes for and also interaction with others holistic connection 5. Time 4. Right Time, Right Place, Effective Learning requires more than a single Right Format Intervention. Time is always dedicated to The content and channel driven by priming, practice, reflection and reinforcement most effective business & personal context 12 © BRAND LEARNING Source: The Accelerated Learning Handbook and Brand Learning Partners
  • 13. We focus on key elements of World Class Marketing Strategic Compelling Commercial Clarity Brands Edge Customer Loved Brands Clear Portfolio & Innovative Collaborative Segmentations Value Channel Propositions Management Customer Led Engaging Customer Evaluation driving Strategy Experience Effectiveness Leveraging Insights Motivated Team 13 © BRAND LEARNING
  • 14. We Facilitated Marketing Solutions • A way to reach practical solutions and build capabilities together e.g. to develop a marketing plan at the same time as building marketing planning skills • Our expert marketing facilitators can also help you to embed new marketing processes and tools and provide ‘Train-the-Coach’ support 14 © BRAND LEARNING
  • 15. Our programs deliver tangible changes Level 4: Business Performance What IMPACT do you want to have on the business? Level 3: Behaviour What do you want people to DO after the program? Level 2: Learning What do you want people to KNOW after the program? Level 1: Reaction What do you want people to THINK and FEEL immediately afterwards? Source: Kirkpatrick’s 4 Levels of Evaluation 15 © BRAND LEARNING
  • 16. In Summary – why choose BRAND LEARNING? • Leading international specialists in Marketing Capability Development • High calibre people who work in an inclusive spirit of partnership • We engage and connect with the specific needs of each client • Inspiring tangible change though our rigorous 3D approach • Innovative offers and international scale and reach 16 © BRAND LEARNING
  • 17. Next Steps • We are delighted to have been given the opportunity to share our credentials with you. • And would value the opportunity to understand more about your needs to see if and where we might be able to support you 17 © BRAND LEARNING
  • 21. A Passion for Marketing Transformation Publication by Wiley, The Growth Drivers – The Definitive Guide to Transforming Marketing Capabilities, co-authored by Brand Learning’s founders, Andy Bird and Mhairi McEwan. 21 © BRAND LEARNING
  • 22. Greg French – Senior U.S. Marketing Consultant 201-248-3187 www.brandlearning.com This presentation/document contains the copyright work of The Brand Learning Partners Ltd and contains trade marks which are the property of The Brand Learning Partners Ltd (including, without limitation, Brand Learning ®, the Brand Learning Propeller ® device and the “Brand Learning Wheel™” (the “Marks”).) No rights, of ownership or otherwise, are hereby granted in or to the Marks; which may not be used or reproduced without the prior written consent of The Brand Learning Partners Limited. This presentation/document also contains materials, such as illustrations, photographs and trade marks, owned by third parties (“Third Party Materials”) and which are subject to restrictions and other conditions on use. You are required to obtain the consent of the relevant third party to any reproduction or other use of the Third Party Materials and nothing in this presentation grants or implies any grant of any such rights on the part of The Brand Learning Partners Ltd. © The Brand Learning Partners Limited, 2009. 22 © BRAND LEARNING