As an Eclipse user, do you feel bugreports are not getting the attention they deserve ? Do you feel that the committers does not understand what you are talking about ? As an Eclipse committer, do you feel the users care submitting bugreports with not enough of the right information ? Do you feel your users are not realizing how great your new feature actually is ? Fear no more, this talk will walk you through what makes a good bug report and with the right set of tools very quickly can get screenshots, mockups and screencasts into your report so the committers understand what you are talking about and users can see what actually improved in their life as user when a bug is fixed. All without breaking a sweat!

1. Pimp
My
Bug Report
by Max Rydahl Andersen
Red Hat

2. 350+ BugZillas
6000+ JBoss Jira’s
13.000+ Forum Postings

3. Be Nice
Be Precise
Be Verbose
Be Illustrative

4. The Bad Bug Report

5. The Bad Bug Report

6. The Bad Bug Report

7. The Good Bug Report

8. The Good Bug Report

9. The Good Bug Report

10. How to Pimp
your bug report ?

11. Cross Platform
Screenshot/casts
Desktop - Windows and Mac
Web/Java - Windows, Mac
and some Linux (32-bit)

12. Pimp New Feature
Suggestions ?

13. Mockups For Everybody
Balsamiq

14. Instant Mockups
http://update.xam.dk

15. Instant Mockups
http://update.xam.dk

16. Instant Mockups
1) Install plugins from http://update.xam.dk
2) In Eclipse:
Press Shift+Alt+F3 or “Copy SWT/Balsamiq” Action
3) In Balsamiq:
File > Import Mockup… > Paste
4) Instant Mockup!
http://update.xam.dk

17. Pimp Video

18. Pimp Last Words
Be Nice, Be Precise, Be Verbose, Be Illustrative
Screenshots/casts
...says more than you expect
...are easier to do than you expect
...mockup’s can help explain new wishes
...SWT To Balsamiq makes it even easier
Use it for explaining new functionality too!

19. Questions ?
max.andersen@jboss.com
http://in.relation.to/Bloggers/Max
http://twitter.com/maxandersen