SlideShare a Scribd company logo
1 of 26
March 15, 2011 Social Media - the New Frontier
Your marketing needs to move at the speed of light ,[object Object],[object Object]
The history of complaints Bad hotel experience in years past >  30 Day letter response >  Phone Call >  All transactions took place in PRIVATE!!
Today Twitter post in elevator… I think I can feel death creeping up on me as I write this….It’s SOOO gross. Like something in a horror movie. I’m about to walk out to my car to get my own blankets because this bed is so gross I don’t even want to imagine how many people are brought here to be murdered.  DO NOT STAY HERE> My wife and I are gonna go get tested for HIV because of this bed. Also the Wi Fi blows.
It is more than marketing The inability to verify information is one  of the hallmarks of this revolution. It is all in the eye of the beholder!
 
Customer Wait Time ,[object Object],[object Object],[object Object],[object Object],[object Object]
Historical Developments ,[object Object],[object Object]
Call and complain?  ,[object Object],[object Object],[object Object]
 
Your Brand ,[object Object],Why should people buy from you?
Empower your people  ,[object Object],[object Object],[object Object]
New Focus needs a new employee
How much of a change? ,[object Object],[object Object],[object Object]
Internet Users Over Age 50 Flocking to Social Media ,[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Why the new focus?
Jasmine Revolution: ,[object Object],[object Object]
Tweeting Tyrants Out of Tunisia: Global Internet at Its Best ,[object Object]
[object Object]
Twitter is changing the economy
What does this mean? ,[object Object],[object Object]
What does this mean? ,[object Object],[object Object],[object Object],[object Object]
Great in Theory, What about Me? ,[object Object],[object Object],[object Object]
How Can I benefit? ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]

More Related Content

What's hot

The Millennial Think Tank for Brands
The Millennial Think Tank for BrandsThe Millennial Think Tank for Brands
The Millennial Think Tank for BrandsArCompany
 
Nielsen | Global ecommerce report -august 2014
Nielsen | Global ecommerce report -august 2014Nielsen | Global ecommerce report -august 2014
Nielsen | Global ecommerce report -august 2014Vũ Văn Hiển
 
Kiwi Social Media Presentation
Kiwi Social Media PresentationKiwi Social Media Presentation
Kiwi Social Media Presentationlakiwi
 
Integrate Traditional to Social Media Marketing
Integrate Traditional to Social Media MarketingIntegrate Traditional to Social Media Marketing
Integrate Traditional to Social Media MarketingStefanos Karagos
 
Chamber Quarterly Luncheon Final
Chamber Quarterly Luncheon FinalChamber Quarterly Luncheon Final
Chamber Quarterly Luncheon FinaliGrow Media, LLC
 
Rob Brown - CIPR Scotland AGM
Rob Brown - CIPR Scotland AGMRob Brown - CIPR Scotland AGM
Rob Brown - CIPR Scotland AGMCIPR_Scotland
 
10 trends for 2015 presentation
10 trends for 2015 presentation10 trends for 2015 presentation
10 trends for 2015 presentationalexcwood
 
Social media and health care november 14, 2013
Social media and health care november 14, 2013Social media and health care november 14, 2013
Social media and health care november 14, 2013ArCompany
 
Millennial Segment
Millennial SegmentMillennial Segment
Millennial Segmentaklocek86
 
Social Media – The Ultimate Brand Influencer
Social  Media –  The  Ultimate  Brand  InfluencerSocial  Media –  The  Ultimate  Brand  Influencer
Social Media – The Ultimate Brand InfluencerJeffrey Stewart
 
Intorduction to social media
Intorduction to social mediaIntorduction to social media
Intorduction to social mediaJody Chandler
 
Why You Need Digital Marketing? - Digital Marketers India
Why You Need Digital Marketing? - Digital Marketers IndiaWhy You Need Digital Marketing? - Digital Marketers India
Why You Need Digital Marketing? - Digital Marketers IndiaAsh (Ashvini) Vyas
 
Week 8 Re-imagining Business as Usual - Ludwick Marishane
Week 8 Re-imagining Business as Usual - Ludwick MarishaneWeek 8 Re-imagining Business as Usual - Ludwick Marishane
Week 8 Re-imagining Business as Usual - Ludwick MarishaneUCT Upstarts
 
Social Media Cafe Report - Berlin X
Social Media Cafe Report - Berlin X Social Media Cafe Report - Berlin X
Social Media Cafe Report - Berlin X Laura Holland
 
16 Social Media Trends for 2010 by Agent Wildfire
16 Social Media Trends for 2010 by Agent Wildfire16 Social Media Trends for 2010 by Agent Wildfire
16 Social Media Trends for 2010 by Agent WildfireSean Moffitt
 
Social Media Paves Obama
Social Media Paves ObamaSocial Media Paves Obama
Social Media Paves ObamaNaja Faysal
 
Kiwi SCORE Presentation
Kiwi SCORE PresentationKiwi SCORE Presentation
Kiwi SCORE Presentationlakiwi
 

What's hot (20)

Marketing to Seniors
Marketing to SeniorsMarketing to Seniors
Marketing to Seniors
 
The Importance of Social Capital in Social Media Marketing
The Importance of Social Capital in Social Media MarketingThe Importance of Social Capital in Social Media Marketing
The Importance of Social Capital in Social Media Marketing
 
The Millennial Think Tank for Brands
The Millennial Think Tank for BrandsThe Millennial Think Tank for Brands
The Millennial Think Tank for Brands
 
Nielsen | Global ecommerce report -august 2014
Nielsen | Global ecommerce report -august 2014Nielsen | Global ecommerce report -august 2014
Nielsen | Global ecommerce report -august 2014
 
Kiwi Social Media Presentation
Kiwi Social Media PresentationKiwi Social Media Presentation
Kiwi Social Media Presentation
 
Integrate Traditional to Social Media Marketing
Integrate Traditional to Social Media MarketingIntegrate Traditional to Social Media Marketing
Integrate Traditional to Social Media Marketing
 
Chamber Quarterly Luncheon Final
Chamber Quarterly Luncheon FinalChamber Quarterly Luncheon Final
Chamber Quarterly Luncheon Final
 
Rob Brown - CIPR Scotland AGM
Rob Brown - CIPR Scotland AGMRob Brown - CIPR Scotland AGM
Rob Brown - CIPR Scotland AGM
 
10 trends for 2015 presentation
10 trends for 2015 presentation10 trends for 2015 presentation
10 trends for 2015 presentation
 
Social media and health care november 14, 2013
Social media and health care november 14, 2013Social media and health care november 14, 2013
Social media and health care november 14, 2013
 
Millennial Segment
Millennial SegmentMillennial Segment
Millennial Segment
 
Social Media – The Ultimate Brand Influencer
Social  Media –  The  Ultimate  Brand  InfluencerSocial  Media –  The  Ultimate  Brand  Influencer
Social Media – The Ultimate Brand Influencer
 
Intorduction to social media
Intorduction to social mediaIntorduction to social media
Intorduction to social media
 
Why You Need Digital Marketing? - Digital Marketers India
Why You Need Digital Marketing? - Digital Marketers IndiaWhy You Need Digital Marketing? - Digital Marketers India
Why You Need Digital Marketing? - Digital Marketers India
 
Week 8 Re-imagining Business as Usual - Ludwick Marishane
Week 8 Re-imagining Business as Usual - Ludwick MarishaneWeek 8 Re-imagining Business as Usual - Ludwick Marishane
Week 8 Re-imagining Business as Usual - Ludwick Marishane
 
Social Media Cafe Report - Berlin X
Social Media Cafe Report - Berlin X Social Media Cafe Report - Berlin X
Social Media Cafe Report - Berlin X
 
16 Social Media Trends for 2010 by Agent Wildfire
16 Social Media Trends for 2010 by Agent Wildfire16 Social Media Trends for 2010 by Agent Wildfire
16 Social Media Trends for 2010 by Agent Wildfire
 
Social Media V3.0
Social Media V3.0Social Media V3.0
Social Media V3.0
 
Social Media Paves Obama
Social Media Paves ObamaSocial Media Paves Obama
Social Media Paves Obama
 
Kiwi SCORE Presentation
Kiwi SCORE PresentationKiwi SCORE Presentation
Kiwi SCORE Presentation
 

Viewers also liked

If content is king, who is the queen?
If content is king, who is the queen?If content is king, who is the queen?
If content is king, who is the queen?Bullseye
 
Building Responsive Websites with Drupal
Building Responsive Websites with DrupalBuilding Responsive Websites with Drupal
Building Responsive Websites with DrupalBullseye
 
Catalogue Elinchrom 2009-2010
Catalogue Elinchrom 2009-2010Catalogue Elinchrom 2009-2010
Catalogue Elinchrom 2009-2010Felice Bonetto
 
Content is the new advertising for websites
Content is the new advertising for websitesContent is the new advertising for websites
Content is the new advertising for websitesBullseye
 
Social Media - Influencing Online Communities
Social Media - Influencing Online CommunitiesSocial Media - Influencing Online Communities
Social Media - Influencing Online CommunitiesBullseye
 
Business@100mbps - A View of the Firm of the Future
Business@100mbps - A View of the Firm of the FutureBusiness@100mbps - A View of the Firm of the Future
Business@100mbps - A View of the Firm of the FutureBullseye
 
Usb 3 0 (11132008) Final
Usb 3 0 (11132008) FinalUsb 3 0 (11132008) Final
Usb 3 0 (11132008) FinalFelice Bonetto
 
The Best Communicators Start as the Best Listeners
The Best Communicators Start as the Best ListenersThe Best Communicators Start as the Best Listeners
The Best Communicators Start as the Best ListenersBullseye
 
Welcome to People Prophet
Welcome to People ProphetWelcome to People Prophet
Welcome to People ProphetBullseye
 
Drupal case study: Sydney Living Museums by Bullseye
Drupal case study: Sydney Living Museums by BullseyeDrupal case study: Sydney Living Museums by Bullseye
Drupal case study: Sydney Living Museums by BullseyeBullseye
 
Public Sector Digital Marketing - Bullseye
Public Sector Digital Marketing - BullseyePublic Sector Digital Marketing - Bullseye
Public Sector Digital Marketing - BullseyeBullseye
 
Dynamic Personalisation - Channelling Conversations Through Relevance
Dynamic Personalisation - Channelling Conversations Through RelevanceDynamic Personalisation - Channelling Conversations Through Relevance
Dynamic Personalisation - Channelling Conversations Through RelevanceBullseye
 
Auckland airport webinar deck
Auckland airport webinar deckAuckland airport webinar deck
Auckland airport webinar deckBullseye
 

Viewers also liked (16)

If content is king, who is the queen?
If content is king, who is the queen?If content is king, who is the queen?
If content is king, who is the queen?
 
Building Responsive Websites with Drupal
Building Responsive Websites with DrupalBuilding Responsive Websites with Drupal
Building Responsive Websites with Drupal
 
Catalogue Elinchrom 2009-2010
Catalogue Elinchrom 2009-2010Catalogue Elinchrom 2009-2010
Catalogue Elinchrom 2009-2010
 
USB 3.0
USB 3.0USB 3.0
USB 3.0
 
Content is the new advertising for websites
Content is the new advertising for websitesContent is the new advertising for websites
Content is the new advertising for websites
 
Social Media - Influencing Online Communities
Social Media - Influencing Online CommunitiesSocial Media - Influencing Online Communities
Social Media - Influencing Online Communities
 
Business@100mbps - A View of the Firm of the Future
Business@100mbps - A View of the Firm of the FutureBusiness@100mbps - A View of the Firm of the Future
Business@100mbps - A View of the Firm of the Future
 
1ère partie
1ère partie1ère partie
1ère partie
 
Usb 3 0 (11132008) Final
Usb 3 0 (11132008) FinalUsb 3 0 (11132008) Final
Usb 3 0 (11132008) Final
 
The Best Communicators Start as the Best Listeners
The Best Communicators Start as the Best ListenersThe Best Communicators Start as the Best Listeners
The Best Communicators Start as the Best Listeners
 
Lexus Lfa
Lexus LfaLexus Lfa
Lexus Lfa
 
Welcome to People Prophet
Welcome to People ProphetWelcome to People Prophet
Welcome to People Prophet
 
Drupal case study: Sydney Living Museums by Bullseye
Drupal case study: Sydney Living Museums by BullseyeDrupal case study: Sydney Living Museums by Bullseye
Drupal case study: Sydney Living Museums by Bullseye
 
Public Sector Digital Marketing - Bullseye
Public Sector Digital Marketing - BullseyePublic Sector Digital Marketing - Bullseye
Public Sector Digital Marketing - Bullseye
 
Dynamic Personalisation - Channelling Conversations Through Relevance
Dynamic Personalisation - Channelling Conversations Through RelevanceDynamic Personalisation - Channelling Conversations Through Relevance
Dynamic Personalisation - Channelling Conversations Through Relevance
 
Auckland airport webinar deck
Auckland airport webinar deckAuckland airport webinar deck
Auckland airport webinar deck
 

Similar to M Design Social Media

How consumers use technology and its impact on their lives
How consumers use technology and its impact on their livesHow consumers use technology and its impact on their lives
How consumers use technology and its impact on their livesNivaldo E Celina Dei Tos
 
Aim Breakfast Presentation on Social Media
Aim Breakfast Presentation on Social MediaAim Breakfast Presentation on Social Media
Aim Breakfast Presentation on Social MediaTwoCents Group
 
5 amcat reading comprehension
5   amcat reading comprehension5   amcat reading comprehension
5 amcat reading comprehensionFaruqueAnsari4
 
Assignment 2 T1.pdf
Assignment 2 T1.pdfAssignment 2 T1.pdf
Assignment 2 T1.pdfbillymooney1
 
Iot & Digital Signage: The invisible Elephant in the room
Iot & Digital Signage: The invisible Elephant in the roomIot & Digital Signage: The invisible Elephant in the room
Iot & Digital Signage: The invisible Elephant in the roomviewneo
 
Why Pay Attention To Twitter
Why Pay Attention To TwitterWhy Pay Attention To Twitter
Why Pay Attention To Twittermedia 140
 
Local Gov2.0: Transforming Local Government With Social Media and Web 2.0
Local Gov2.0: Transforming Local Government With Social Media and Web 2.0 Local Gov2.0: Transforming Local Government With Social Media and Web 2.0
Local Gov2.0: Transforming Local Government With Social Media and Web 2.0 Symphony3
 
How To Cope With Exam Stress Essay. Online assignment writing service.
How To Cope With Exam Stress Essay. Online assignment writing service.How To Cope With Exam Stress Essay. Online assignment writing service.
How To Cope With Exam Stress Essay. Online assignment writing service.Jamie Ruschel
 
Louise hunt.com-the internet has no barriers where age is concerned
Louise hunt.com-the internet has no barriers where age is concernedLouise hunt.com-the internet has no barriers where age is concerned
Louise hunt.com-the internet has no barriers where age is concernedLouise Hunt
 
Apa Methods Section Purdue Owl
Apa Methods Section Purdue OwlApa Methods Section Purdue Owl
Apa Methods Section Purdue OwlLakeisha Jones
 
How Consumers Use Technology and its impact on their lives
How Consumers Use Technology and its impact on their livesHow Consumers Use Technology and its impact on their lives
How Consumers Use Technology and its impact on their livesMDROKIBULISLAM9
 
Assignment 2 task 2 - slideshow
Assignment 2   task 2 - slideshowAssignment 2   task 2 - slideshow
Assignment 2 task 2 - slideshowVishalNaker
 
Fume Gnante Pendant Le Transfert. Cela Dpend-Il Du Papier - CPL
Fume Gnante Pendant Le Transfert. Cela Dpend-Il Du Papier - CPLFume Gnante Pendant Le Transfert. Cela Dpend-Il Du Papier - CPL
Fume Gnante Pendant Le Transfert. Cela Dpend-Il Du Papier - CPLDenise Miller
 

Similar to M Design Social Media (20)

Social Media: Friend or Foe?
Social Media: Friend or Foe?Social Media: Friend or Foe?
Social Media: Friend or Foe?
 
Rent Wiki Social Prez
Rent Wiki Social PrezRent Wiki Social Prez
Rent Wiki Social Prez
 
Minister Maxie Cuffie speech at WEF GITR
Minister Maxie Cuffie speech at WEF GITRMinister Maxie Cuffie speech at WEF GITR
Minister Maxie Cuffie speech at WEF GITR
 
104 190322 Bookclub-The Power of Real-Time Social Media Marketing
104 190322 Bookclub-The Power of Real-Time Social Media Marketing104 190322 Bookclub-The Power of Real-Time Social Media Marketing
104 190322 Bookclub-The Power of Real-Time Social Media Marketing
 
How consumers use technology and its impact on their lives
How consumers use technology and its impact on their livesHow consumers use technology and its impact on their lives
How consumers use technology and its impact on their lives
 
Aim Breakfast Presentation on Social Media
Aim Breakfast Presentation on Social MediaAim Breakfast Presentation on Social Media
Aim Breakfast Presentation on Social Media
 
5 amcat reading comprehension
5   amcat reading comprehension5   amcat reading comprehension
5 amcat reading comprehension
 
NCB Quarterly Event
NCB Quarterly EventNCB Quarterly Event
NCB Quarterly Event
 
Assignment 2 T1.pdf
Assignment 2 T1.pdfAssignment 2 T1.pdf
Assignment 2 T1.pdf
 
Iot & Digital Signage: The invisible Elephant in the room
Iot & Digital Signage: The invisible Elephant in the roomIot & Digital Signage: The invisible Elephant in the room
Iot & Digital Signage: The invisible Elephant in the room
 
Why Pay Attention To Twitter
Why Pay Attention To TwitterWhy Pay Attention To Twitter
Why Pay Attention To Twitter
 
Local Gov2.0: Transforming Local Government With Social Media and Web 2.0
Local Gov2.0: Transforming Local Government With Social Media and Web 2.0 Local Gov2.0: Transforming Local Government With Social Media and Web 2.0
Local Gov2.0: Transforming Local Government With Social Media and Web 2.0
 
How To Cope With Exam Stress Essay. Online assignment writing service.
How To Cope With Exam Stress Essay. Online assignment writing service.How To Cope With Exam Stress Essay. Online assignment writing service.
How To Cope With Exam Stress Essay. Online assignment writing service.
 
Louise hunt.com-the internet has no barriers where age is concerned
Louise hunt.com-the internet has no barriers where age is concernedLouise hunt.com-the internet has no barriers where age is concerned
Louise hunt.com-the internet has no barriers where age is concerned
 
Apa Methods Section Purdue Owl
Apa Methods Section Purdue OwlApa Methods Section Purdue Owl
Apa Methods Section Purdue Owl
 
How Consumers Use Technology and its impact on their lives
How Consumers Use Technology and its impact on their livesHow Consumers Use Technology and its impact on their lives
How Consumers Use Technology and its impact on their lives
 
5 minutes with portfolio
5 minutes with portfolio5 minutes with portfolio
5 minutes with portfolio
 
Assignment 2 task 2 - slideshow
Assignment 2   task 2 - slideshowAssignment 2   task 2 - slideshow
Assignment 2 task 2 - slideshow
 
Jacob morgan
Jacob morganJacob morgan
Jacob morgan
 
Fume Gnante Pendant Le Transfert. Cela Dpend-Il Du Papier - CPL
Fume Gnante Pendant Le Transfert. Cela Dpend-Il Du Papier - CPLFume Gnante Pendant Le Transfert. Cela Dpend-Il Du Papier - CPL
Fume Gnante Pendant Le Transfert. Cela Dpend-Il Du Papier - CPL
 

M Design Social Media

  • 1. March 15, 2011 Social Media - the New Frontier
  • 2.
  • 3. The history of complaints Bad hotel experience in years past > 30 Day letter response > Phone Call > All transactions took place in PRIVATE!!
  • 4. Today Twitter post in elevator… I think I can feel death creeping up on me as I write this….It’s SOOO gross. Like something in a horror movie. I’m about to walk out to my car to get my own blankets because this bed is so gross I don’t even want to imagine how many people are brought here to be murdered. DO NOT STAY HERE> My wife and I are gonna go get tested for HIV because of this bed. Also the Wi Fi blows.
  • 5. It is more than marketing The inability to verify information is one of the hallmarks of this revolution. It is all in the eye of the beholder!
  • 6.  
  • 7.
  • 8.
  • 9.
  • 10.  
  • 11.
  • 12.
  • 13. New Focus needs a new employee
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20. Twitter is changing the economy
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.

Editor's Notes

  1. M Design Interactive, Inc. (952) 698-4021 801 W 106th St, Suite 220, Bloomington, MN 55420