SlideShare a Scribd company logo
1 of 51
Download to read offline
Innovation in Recruitment:
Best Practices to Source & Attract Top Talent
Trends Watch

                                                        Employment Branding


                                                           Referral Programs


                                                        Focus on Hire Quality

                                                      Building the Business Case for
                                                            Recruiting/Budget


                                                    Social Networks/Mobile/Video


                                                     Better Career Sites/CRM




Dr. John Sullivan, Electronic Recruiting Exchange
10 Steps for Strategy   1.   Measure
                        2.   Establish goals
                        3.   Understand your
                             audience
your candidate…
                                             Online Activities
Engineers
                                   Watched online
                                    video, 28.4%
                       Used instant
                      messenger/IM,                               Used e-mail, 73.4%
                         30.1%


             Obtained financial
            information, 35.5%




                                                                              Used social
              Made a purchase                                               networking sites
              for personal use,                                                 54.0%
                    40.0%

                          Obtained sports,
                              news &                             Paid bills on-line,
                        information, 40.1%                            45.2%
10 Steps for Strategy   1.   Measure
                        2.   Establish goals
                        3.   Understand your
                             audience
                        4.   Capture employee
                             feedback
                        5.   Align with organizational
                             objectives
Chain Reaction ROI


Employment    More Quality    Better Care   Improved    ROI
   Brand                           &         Image       for
     &        Less Quantity    Better Fit      &       Hospital
Recruitment                                 Turnover
 Strategy
10 Steps for Strategy   1.   Measure
                        2.   Establish goals
                        3.   Understand your
                             audience
                        4.   Capture employee
                             feedback
                        5.   Align with organizational
                             objectives
                        6.   Build internally
Are you selling jobs?
Why you?
why choose you?
Is your ERP effective…?

1. Make it easy
2. Communicate
3. Create brand ambassadors
10 Steps for Strategy   1.   Measure
                        2.   Establish goals
                        3.   Understand your
                             audience
                        4.   Capture employee
                             feedback
                        5.   Align with organizational
                             objectives
                        6.   Build internally
                        7.   Focus externally
SEM


Video



        SEO
Video   SEM




        SEO
“NetGeners place more emphasis on
personal recommendations than on brand
names when deciding which products and
            services to buy.”
                        -Economist Intelligence Unit
The Social Media Presence



•Six of the twelve most visited websites are social

•Social network usage has exceeded Web-based e-mail usage

•More than four out of five online Americans are active in
either creating, participating in or reading some form of social
content at least once a month

               •Facebook: +600 million
               •LinkedIn: +100 million
               •Twitter: +200 million
Strength in Numbers
Growth: 2008 through 2010




228%




       1382%


               82%



                     137%
Branded Careers Page

o   Employment brand
o   Career information
o   Employee testimonials
o   Culture
o   Events
o   Community involvement
Twettiquette
Tweeple (Tweeps)
Twaffic
Tweetup
• Network Membership                                Europe   Latin America
                                                                  3%
  & Reach                                            24%



   Over 100 million professionals*
     – ~1 million members join          Asia
       every week                       8%

     – Roughly 1 new sign-up
                                      Africa
       per second                      2%

   200 countries
                                      Middle East
   English, Spanish, French              1%

    and now German!                       Oceania

   150 industries                          2%
                                                    Other      North America
   Members from all five hundred                    0%             60%

    of the Fortune 500
B
“2010: The Year We Stopped Talking”
“Gen Y doesn’t do email.
They consider it a quaint
 form of communication,
  used to keep in touch
   with their parents.”
          -James Chung, Reach Advisors
Is mobile really the
future…?

93% of Americans own a cell phone
96% of 18-29 year olds own a cell phone
People are not just using it to make calls
Smart phones are now 30% of the mobile market
Smart phones will take a majority of the market share in 2011
More people browse the mobile web daily than read newspapers
Phones are “valuable” to people
30% of all web traffic will come from mobile phones by 2012
Mobile Career Site
SMS Campaign
                                     Engage!
 Text “Toyotajobs”
     to 78257




                     Mobile Search
                                      Mobile Marketing
QR Codes
Augmented Reality
10 Steps for Strategy   1.   Measure
                        2.   Establish goals
                        3.   Understand your
                             audience
                        4.   Capture employee
                             feedback
                        5.   Align with organizational
                             objectives
                        6.   Build internally
                        7.   Focus externally
                        8.   Determine ROI
Measuring your ROI

              Brand Effectiveness

             Candidate Experience

          Source Channel Effectiveness




               Quality of Hire – Fit

                Improved Retention

              Positive Overall Impact
10 Steps for Strategy   1. Measure
                        2. Establish goals
                        3. Understand your
                           audience
                        4. Capture employee
                           feedback
                        5. Align with organizational
                           objectives
                        6. Build internally
                        7. Focus externally
                        8. Determine ROI
                        9. Evaluate and evolve
                        10. Never stop learning
LIFE ISN’T ABOUT
FINDING YOURSELF.
 LIFE IS ABOUT
 CREATING
 YOURSELF.
            -George Bernard Shaw
Thank You!

Join the conversation:
    NASTalentTalk.com

    Facebook.com/nasrecruitment

    Linkedin.com/in/mattkaisersd

    Twitter.com/mattkaisersd

    Email: mkaiser@nasrecruitment.com

More Related Content

Similar to Innovation In Recruitment

From One to a Million: Managing Social Media at Scale
From One to a Million: Managing Social Media at ScaleFrom One to a Million: Managing Social Media at Scale
From One to a Million: Managing Social Media at ScaleDave Fleet
 
Strathclyde MBA Social Media Class, Bahrain August 2012
Strathclyde MBA Social Media Class, Bahrain August 2012Strathclyde MBA Social Media Class, Bahrain August 2012
Strathclyde MBA Social Media Class, Bahrain August 2012Hamill Associates Ltd
 
What is a Social Media Strategy?
What is a Social Media Strategy?What is a Social Media Strategy?
What is a Social Media Strategy?4Good.org
 
CHRA NAS Social Media Revolution May 2010
CHRA  NAS Social Media Revolution May 2010CHRA  NAS Social Media Revolution May 2010
CHRA NAS Social Media Revolution May 2010Amanda Hodges
 
Ei social media-event_05.03.13
Ei social media-event_05.03.13Ei social media-event_05.03.13
Ei social media-event_05.03.13Andrew Henderson
 
Ei social media-event_05.03.13
Ei social media-event_05.03.13Ei social media-event_05.03.13
Ei social media-event_05.03.13Andrew Henderson
 
Lwhra Presentation So You Have a Social Media Strategy. Now What? 9.13.12
Lwhra Presentation So You Have a Social Media Strategy. Now What?  9.13.12 Lwhra Presentation So You Have a Social Media Strategy. Now What?  9.13.12
Lwhra Presentation So You Have a Social Media Strategy. Now What? 9.13.12 TMP Worldwide
 
Social mediaplus.strayer.final
Social mediaplus.strayer.finalSocial mediaplus.strayer.final
Social mediaplus.strayer.finalexaqueo
 
Social Media for B2B Technology Marketers
Social Media for B2B Technology MarketersSocial Media for B2B Technology Marketers
Social Media for B2B Technology MarketersRacepoint Global
 
BarCamp WebLinksWorld - 16.50 Social media and Networking governance (Joris)
BarCamp WebLinksWorld - 16.50 Social media and Networking governance (Joris)BarCamp WebLinksWorld - 16.50 Social media and Networking governance (Joris)
BarCamp WebLinksWorld - 16.50 Social media and Networking governance (Joris)Westtoer apb
 
"Using LinkedIn & Facebook to Advance" for Women in Cable Telecommunications ...
"Using LinkedIn & Facebook to Advance" for Women in Cable Telecommunications ..."Using LinkedIn & Facebook to Advance" for Women in Cable Telecommunications ...
"Using LinkedIn & Facebook to Advance" for Women in Cable Telecommunications ...Kerry Rego
 
7 pitfalls of using social media as a lead source and how to avoid them
7 pitfalls of using social media as a lead source and how to avoid them7 pitfalls of using social media as a lead source and how to avoid them
7 pitfalls of using social media as a lead source and how to avoid themInfusionsoft
 
Social media - How it fits into your customer marketing and retention strategy
Social media - How it fits into your customer marketing and retention strategySocial media - How it fits into your customer marketing and retention strategy
Social media - How it fits into your customer marketing and retention strategyNick White
 
Social Media: How it Fits Into Your Customer Marketing and Retention Strategy...
Social Media: How it Fits Into Your Customer Marketing and Retention Strategy...Social Media: How it Fits Into Your Customer Marketing and Retention Strategy...
Social Media: How it Fits Into Your Customer Marketing and Retention Strategy...VIPdesk
 
Virtual Networking and Hospitality
Virtual Networking and HospitalityVirtual Networking and Hospitality
Virtual Networking and HospitalityAvvio
 

Similar to Innovation In Recruitment (20)

From One to a Million: Managing Social Media at Scale
From One to a Million: Managing Social Media at ScaleFrom One to a Million: Managing Social Media at Scale
From One to a Million: Managing Social Media at Scale
 
Social Media the "Right Way"
Social Media the "Right Way"   Social Media the "Right Way"
Social Media the "Right Way"
 
Strathclyde MBA Social Media Class, Bahrain August 2012
Strathclyde MBA Social Media Class, Bahrain August 2012Strathclyde MBA Social Media Class, Bahrain August 2012
Strathclyde MBA Social Media Class, Bahrain August 2012
 
What is a Social Media Strategy?
What is a Social Media Strategy?What is a Social Media Strategy?
What is a Social Media Strategy?
 
CHRA NAS Social Media Revolution May 2010
CHRA  NAS Social Media Revolution May 2010CHRA  NAS Social Media Revolution May 2010
CHRA NAS Social Media Revolution May 2010
 
Ei social media-event_05.03.13
Ei social media-event_05.03.13Ei social media-event_05.03.13
Ei social media-event_05.03.13
 
Ei social media-event_05.03.13
Ei social media-event_05.03.13Ei social media-event_05.03.13
Ei social media-event_05.03.13
 
Lwhra Presentation So You Have a Social Media Strategy. Now What? 9.13.12
Lwhra Presentation So You Have a Social Media Strategy. Now What?  9.13.12 Lwhra Presentation So You Have a Social Media Strategy. Now What?  9.13.12
Lwhra Presentation So You Have a Social Media Strategy. Now What? 9.13.12
 
Social mediaplus.strayer.final
Social mediaplus.strayer.finalSocial mediaplus.strayer.final
Social mediaplus.strayer.final
 
Kellogg exec ...creating digital mkt strategy final 11 14-11
Kellogg exec ...creating digital mkt strategy final  11 14-11Kellogg exec ...creating digital mkt strategy final  11 14-11
Kellogg exec ...creating digital mkt strategy final 11 14-11
 
Social Media in the Resources Industry
Social Media in the Resources IndustrySocial Media in the Resources Industry
Social Media in the Resources Industry
 
Facebook Marketing by Michael Leander
Facebook Marketing by Michael LeanderFacebook Marketing by Michael Leander
Facebook Marketing by Michael Leander
 
Social Media for B2B Technology Marketers
Social Media for B2B Technology MarketersSocial Media for B2B Technology Marketers
Social Media for B2B Technology Marketers
 
BarCamp WebLinksWorld - 16.50 Social media and Networking governance (Joris)
BarCamp WebLinksWorld - 16.50 Social media and Networking governance (Joris)BarCamp WebLinksWorld - 16.50 Social media and Networking governance (Joris)
BarCamp WebLinksWorld - 16.50 Social media and Networking governance (Joris)
 
"Using LinkedIn & Facebook to Advance" for Women in Cable Telecommunications ...
"Using LinkedIn & Facebook to Advance" for Women in Cable Telecommunications ..."Using LinkedIn & Facebook to Advance" for Women in Cable Telecommunications ...
"Using LinkedIn & Facebook to Advance" for Women in Cable Telecommunications ...
 
7 pitfalls of using social media as a lead source and how to avoid them
7 pitfalls of using social media as a lead source and how to avoid them7 pitfalls of using social media as a lead source and how to avoid them
7 pitfalls of using social media as a lead source and how to avoid them
 
Social media - How it fits into your customer marketing and retention strategy
Social media - How it fits into your customer marketing and retention strategySocial media - How it fits into your customer marketing and retention strategy
Social media - How it fits into your customer marketing and retention strategy
 
Social Media: How it Fits Into Your Customer Marketing and Retention Strategy...
Social Media: How it Fits Into Your Customer Marketing and Retention Strategy...Social Media: How it Fits Into Your Customer Marketing and Retention Strategy...
Social Media: How it Fits Into Your Customer Marketing and Retention Strategy...
 
The Hitchhikers guide to the social media galaxy
The Hitchhikers guide to the social media galaxyThe Hitchhikers guide to the social media galaxy
The Hitchhikers guide to the social media galaxy
 
Virtual Networking and Hospitality
Virtual Networking and HospitalityVirtual Networking and Hospitality
Virtual Networking and Hospitality
 

Innovation In Recruitment

  • 1. Innovation in Recruitment: Best Practices to Source & Attract Top Talent
  • 2. Trends Watch Employment Branding Referral Programs Focus on Hire Quality Building the Business Case for Recruiting/Budget Social Networks/Mobile/Video Better Career Sites/CRM Dr. John Sullivan, Electronic Recruiting Exchange
  • 3. 10 Steps for Strategy 1. Measure 2. Establish goals 3. Understand your audience
  • 4. your candidate… Online Activities Engineers Watched online video, 28.4% Used instant messenger/IM, Used e-mail, 73.4% 30.1% Obtained financial information, 35.5% Used social Made a purchase networking sites for personal use, 54.0% 40.0% Obtained sports, news & Paid bills on-line, information, 40.1% 45.2%
  • 5. 10 Steps for Strategy 1. Measure 2. Establish goals 3. Understand your audience 4. Capture employee feedback 5. Align with organizational objectives
  • 6. Chain Reaction ROI Employment More Quality Better Care Improved ROI Brand & Image for & Less Quantity Better Fit & Hospital Recruitment Turnover Strategy
  • 7. 10 Steps for Strategy 1. Measure 2. Establish goals 3. Understand your audience 4. Capture employee feedback 5. Align with organizational objectives 6. Build internally
  • 8.
  • 11. Is your ERP effective…? 1. Make it easy 2. Communicate 3. Create brand ambassadors
  • 12. 10 Steps for Strategy 1. Measure 2. Establish goals 3. Understand your audience 4. Capture employee feedback 5. Align with organizational objectives 6. Build internally 7. Focus externally
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19. SEM Video SEO
  • 20. Video SEM SEO
  • 21. “NetGeners place more emphasis on personal recommendations than on brand names when deciding which products and services to buy.” -Economist Intelligence Unit
  • 22. The Social Media Presence •Six of the twelve most visited websites are social •Social network usage has exceeded Web-based e-mail usage •More than four out of five online Americans are active in either creating, participating in or reading some form of social content at least once a month •Facebook: +600 million •LinkedIn: +100 million •Twitter: +200 million
  • 24. Growth: 2008 through 2010 228% 1382% 82% 137%
  • 25.
  • 26. Branded Careers Page o Employment brand o Career information o Employee testimonials o Culture o Events o Community involvement
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33. • Network Membership Europe Latin America 3% & Reach 24%  Over 100 million professionals* – ~1 million members join Asia every week 8% – Roughly 1 new sign-up Africa per second 2%  200 countries Middle East  English, Spanish, French 1% and now German! Oceania  150 industries 2% Other North America  Members from all five hundred 0% 60% of the Fortune 500
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39. B
  • 40. “2010: The Year We Stopped Talking”
  • 41. “Gen Y doesn’t do email. They consider it a quaint form of communication, used to keep in touch with their parents.” -James Chung, Reach Advisors
  • 42. Is mobile really the future…? 93% of Americans own a cell phone 96% of 18-29 year olds own a cell phone People are not just using it to make calls Smart phones are now 30% of the mobile market Smart phones will take a majority of the market share in 2011 More people browse the mobile web daily than read newspapers Phones are “valuable” to people 30% of all web traffic will come from mobile phones by 2012
  • 44. SMS Campaign Engage! Text “Toyotajobs” to 78257 Mobile Search Mobile Marketing
  • 47. 10 Steps for Strategy 1. Measure 2. Establish goals 3. Understand your audience 4. Capture employee feedback 5. Align with organizational objectives 6. Build internally 7. Focus externally 8. Determine ROI
  • 48. Measuring your ROI Brand Effectiveness Candidate Experience Source Channel Effectiveness Quality of Hire – Fit Improved Retention Positive Overall Impact
  • 49. 10 Steps for Strategy 1. Measure 2. Establish goals 3. Understand your audience 4. Capture employee feedback 5. Align with organizational objectives 6. Build internally 7. Focus externally 8. Determine ROI 9. Evaluate and evolve 10. Never stop learning
  • 50. LIFE ISN’T ABOUT FINDING YOURSELF. LIFE IS ABOUT CREATING YOURSELF. -George Bernard Shaw
  • 51. Thank You! Join the conversation: NASTalentTalk.com Facebook.com/nasrecruitment Linkedin.com/in/mattkaisersd Twitter.com/mattkaisersd Email: mkaiser@nasrecruitment.com