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Copyright 2016 - FireMatter, LLC
Why international tech companies fail their US market entry.
Markets, Products and People.
Copyright 2016 - FireMatter, LLC
Tech Scouting and Market Expansion
Engineer (PoliMi), MBA (IMD Lausanne)
IBM, P&G, HP + a couple of startups
Lived and worked in 5 countries
In USA since 1998
2
About Me
Copyright 2016 - FireMatter, LLC
Why do international tech companies
fail their US market entry?
3
Copyright 2016 - FireMatter, LLC 4
Market
Product
People
“Fail”
Mistakes of…
Copyright 2016 - FireMatter, LLC
Mistakes of Market
5
5
Photo: Gilles Tarabiscuité/CC
Copyright 2016 - FireMatter, LLC
Unfocused Targeting
6
Copyright 2016 - FireMatter, LLC
“Large markets must be dissected into
narrowly defined niches that then require
extreme targeting.”
Viki Forrest, CEO, ANZA Technology Network
7
Unfocused Targeting
Copyright 2016 - FireMatter, LLC
Misunderstood Market Dynamics
8
Copyright 2016 - FireMatter, LLC
• What the market values
• Distribution dynamics
• Regulatory shaping of industry structure
9
Misunderstood Market Dynamics
Copyright 2016 - FireMatter, LLC
Sample of One (Customer)
10
A.K.A. Extreme Market Extrapolation :)
Copyright 2016 - FireMatter, LLC
“Many companies come to America because one big
customer has called them, but they have no plan beyond
that one customer.”
Franz Neumeyer, German Automotive Executive
11
Sample of One
Copyright 2016 - FireMatter, LLC
Mistakes of 

Product
12
12
Photo: Steven Barringer/CC
Copyright 2016 - FireMatter, LLC
Poor Product Localization
13
Copyright 2016 - FireMatter, LLC
• Poorly localized features
• Poorly localized pricing
• Poorly localized collateral
14
Poor Product Localization
Copyright 2016 - FireMatter, LLC
Overemphasis on Technology
15
Copyright 2016 - FireMatter, LLC
• Vs. value for the market
16
Overemphasis on Technology
Technology
Ecosystem
Timing
Support
Copyright 2016 - FireMatter, LLC
Insufficient Firepower
17
Copyright 2016 - FireMatter, LLC 18
Insufficient Firepower
$600 billions
Global Advertising Spend
Copyright 2016 - FireMatter, LLC 19
Insufficient Firepower
$28 billions 5%
$20 billions 3%
$347
$96
$59432%$190 billions
Per PersonShare
Copyright 2016 - FireMatter, LLC
Mistakes of People
20
20
Photo: j_arlecchino/CC
Copyright 2016 - FireMatter, LLC
Bad Hires
21
Copyright 2016 - FireMatter, LLC
• The expat
• The third-rate salesperson
• The dozen-gigs, rolodex-waving, interim-exec advisor
22
Bad Hires
Copyright 2016 - FireMatter, LLC
Slow Reorganization
23
Copyright 2016 - FireMatter, LLC 24
Slow Reorganization
Copyright 2016 - FireMatter, LLC
Cultural Faux Pas
25
Copyright 2016 - FireMatter, LLC
“You have to network.”
Nima Adelkhani, CEO, PITME
26
Cultural Faux Pas
Copyright 2016 - FireMatter, LLC
“They do not take the time to learn how to
do business here, in terms of business
culture and practices.”
Matteo Daste, Partner, Squire Patton Boggs
27
Cultural Faux Pas
Copyright 2016 - FireMatter, LLC
“Many international entrepreneurs […] over
estimate the value of the transactional aspect
of business and under estimate how much of
the business in SV is relationship based.”
Fadi Bishara, CEO, Blackbox VC
28
Cultural Faux Pas
Copyright 2016 - FireMatter, LLC
+1 650 295 0915
mf@firematter.com
@matteofabiano
29
Thank you!

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Why International Tech Companies Fail Their US Market Entry

  • 1. Copyright 2016 - FireMatter, LLC Why international tech companies fail their US market entry. Markets, Products and People.
  • 2. Copyright 2016 - FireMatter, LLC Tech Scouting and Market Expansion Engineer (PoliMi), MBA (IMD Lausanne) IBM, P&G, HP + a couple of startups Lived and worked in 5 countries In USA since 1998 2 About Me
  • 3. Copyright 2016 - FireMatter, LLC Why do international tech companies fail their US market entry? 3
  • 4. Copyright 2016 - FireMatter, LLC 4 Market Product People “Fail” Mistakes of…
  • 5. Copyright 2016 - FireMatter, LLC Mistakes of Market 5 5 Photo: Gilles Tarabiscuité/CC
  • 6. Copyright 2016 - FireMatter, LLC Unfocused Targeting 6
  • 7. Copyright 2016 - FireMatter, LLC “Large markets must be dissected into narrowly defined niches that then require extreme targeting.” Viki Forrest, CEO, ANZA Technology Network 7 Unfocused Targeting
  • 8. Copyright 2016 - FireMatter, LLC Misunderstood Market Dynamics 8
  • 9. Copyright 2016 - FireMatter, LLC • What the market values • Distribution dynamics • Regulatory shaping of industry structure 9 Misunderstood Market Dynamics
  • 10. Copyright 2016 - FireMatter, LLC Sample of One (Customer) 10 A.K.A. Extreme Market Extrapolation :)
  • 11. Copyright 2016 - FireMatter, LLC “Many companies come to America because one big customer has called them, but they have no plan beyond that one customer.” Franz Neumeyer, German Automotive Executive 11 Sample of One
  • 12. Copyright 2016 - FireMatter, LLC Mistakes of 
 Product 12 12 Photo: Steven Barringer/CC
  • 13. Copyright 2016 - FireMatter, LLC Poor Product Localization 13
  • 14. Copyright 2016 - FireMatter, LLC • Poorly localized features • Poorly localized pricing • Poorly localized collateral 14 Poor Product Localization
  • 15. Copyright 2016 - FireMatter, LLC Overemphasis on Technology 15
  • 16. Copyright 2016 - FireMatter, LLC • Vs. value for the market 16 Overemphasis on Technology Technology Ecosystem Timing Support
  • 17. Copyright 2016 - FireMatter, LLC Insufficient Firepower 17
  • 18. Copyright 2016 - FireMatter, LLC 18 Insufficient Firepower $600 billions Global Advertising Spend
  • 19. Copyright 2016 - FireMatter, LLC 19 Insufficient Firepower $28 billions 5% $20 billions 3% $347 $96 $59432%$190 billions Per PersonShare
  • 20. Copyright 2016 - FireMatter, LLC Mistakes of People 20 20 Photo: j_arlecchino/CC
  • 21. Copyright 2016 - FireMatter, LLC Bad Hires 21
  • 22. Copyright 2016 - FireMatter, LLC • The expat • The third-rate salesperson • The dozen-gigs, rolodex-waving, interim-exec advisor 22 Bad Hires
  • 23. Copyright 2016 - FireMatter, LLC Slow Reorganization 23
  • 24. Copyright 2016 - FireMatter, LLC 24 Slow Reorganization
  • 25. Copyright 2016 - FireMatter, LLC Cultural Faux Pas 25
  • 26. Copyright 2016 - FireMatter, LLC “You have to network.” Nima Adelkhani, CEO, PITME 26 Cultural Faux Pas
  • 27. Copyright 2016 - FireMatter, LLC “They do not take the time to learn how to do business here, in terms of business culture and practices.” Matteo Daste, Partner, Squire Patton Boggs 27 Cultural Faux Pas
  • 28. Copyright 2016 - FireMatter, LLC “Many international entrepreneurs […] over estimate the value of the transactional aspect of business and under estimate how much of the business in SV is relationship based.” Fadi Bishara, CEO, Blackbox VC 28 Cultural Faux Pas
  • 29. Copyright 2016 - FireMatter, LLC +1 650 295 0915 mf@firematter.com @matteofabiano 29 Thank you!