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From Community Source to Open Data:
   Leveraging the Sakai Community
      to Make Better Decisions



                               Steven Lonn
                 Research Fellow, University of Michigan

                           Mathieu Plourde
               Project Leader, LMS, University of Delaware

                        Stephanie D. Teasley
         Associate Research Professor, University of Michigan

   USE Lab • Digital Media Commons • University Library • University of Michigan
               IT Client Support & Services • University of Delaware
                                                                                   1
Session Overview
• The “average” IT survey
• The Sakai community & building a
  shared survey instrument
• High-level results and interesting
  differences
• Using survey data to promote local
  innovations
                   2                                   USE Lab
                                         University of Michigan
                                       http://umich.edu/~uselab
                                                              2
Survey Respondents at
the University of Delaware

•   Topics:
    -   Use of technology for academic purposes
    -   Special focus on the Sakai LMS

•   Respondents:
    -   51 Faculty
    -   361 Students


                             3                                    USE Lab
                                                    University of Michigan
                                                  http://umich.edu/~uselab
                                                                         3
Rating the Value of
             Information Technologies
               Q. The following information technologies are
Strongly       valuable for my course-related activities…
         5
 Agree          4.7
                      4.4

        4
                                            3.6                  3.6


                                     3.0
        3                                               2.7



        2


Strongly
         1
Disagree                               Social
                 Sakai or                               Handheld
                                    Networking
                Other LMS                               Devices
                                      Websites
                                     4
                               Instructor     Student                         USE Lab
                                                                University of Michigan
                                                              http://umich.edu/~uselab
                                                                                     4
Observations
• Instructors and students highly
  value the use of a LMS.

• Students value the use of social
  media and handheld devices
  for learning more than instructors.

                  5                                 USE Lab
                                      University of Michigan
                                    http://umich.edu/~uselab
                                                           5
Observations
                is.
             all do  th
          e
      W and studentsusers
• Instructors ey our highly
 W the
  value     rv of a LMS. alyze
     e su use , an
      od   ea  th)
   (t                m   ake
                  a,use of social
       the    dat
• Students value the      pu  ta
  media sions,      and devices
           and handheld
      eci more thancinstructors.
    d learning to a tio
  for
                             n.
       pla  n in
                5                            USE Lab
                               University of Michigan
                             http://umich.edu/~uselab
                                                    5
What i
        Observations
                 f wthcs.
                      e i ould
     comall do
          e pare ourusers
      W and students ow
• Instructors ey our highly
       inutiv u
          s r t tio          n
 W   e s use of a,LMS. aithe
  value the          nn lyz
                     aw
      od  our h )
           eat peersake
   (t               , m?
        th ed  ata use of social
                             ta
• Students value the      pu
                    and devices
  media shats,
         W ion c
           and handheld
      eci moreoulcinstructors.
    d learning to a d io
  for               than t
                            n.
         we lea
        pla n in rn?
               5                            USE Lab
                              University of Michigan
                            http://umich.edu/~uselab
                                                   5
The Sakai Community

      •   Began as a research project:
          Sharing code on a Collaboration and
          Learning Environment (CLE)


      •   Now: Over 200 institutions
          -   Many contribute software code
              under an open, community license

                 6                                  USE Lab
                                      University of Michigan
                                    http://umich.edu/~uselab
                                                           6
The Sakai Community

• Non-technical professionals:
 - Leveraging the network of
   Sakai institutions
 - Understand how
   technology is used to
   support teaching & learning

                        7                        USE Lab
                                   University of Michigan
                                 http://umich.edu/~uselab
                                                        7
From Local to Global




         8                       USE Lab
                   University of Michigan
                 http://umich.edu/~uselab
                                        8
From Local to Global




        2011
2003
               8                    USE Lab
                      University of Michigan
                    http://umich.edu/~uselab
                                           8
Co-Constructing a Survey
•   The Sakai Multi-Institutional Survey Initiative (MISI)



•   Goal: Gauge user attitudes,
    perceptions, and use.



•   Method: Locally-administered online
    surveys, all using a “core” set of
    survey items.


                                    9                                        USE Lab
                                                               University of Michigan
                                                             http://umich.edu/~uselab
                                                                                    9
Sausage-Making: Survey-Style



                  •   Shared wiki
                  •   Conference calls
                  •   Email




             10                               USE Lab
                                University of Michigan
                              http://umich.edu/~uselab
                                                    10
Survey Instrument


• General Information Technology
  (IT) use / preferences in courses




                  11                              USE Lab
                                    University of Michigan
                                  http://umich.edu/~uselab
                                                        11
Survey Instrument
             Using information technology
            in my course(s) is valuable for...

    (5-point Likert scale: Strongly Disagree - Strongly Agree)
      • General Information Technology
• Improving my teaching
         (IT) use / preferences in courses
• Improving my students’ learning
• Saving me time (efficiency)
• Accessing material any time, from any location (convenience)
• Managing my course activities
• Improving my students’ communication to me
• Improving my communication to my students
• Improving my students’ communication with each other
                                11                                     USE Lab
                                                         University of Michigan
                                                       http://umich.edu/~uselab
                                                                             11
Survey Instrument


• General Information Technology
  (IT) use / preferences in courses
• LMS activities and perceptions

                  11                               USE Lab
                                     University of Michigan
                                   http://umich.edu/~uselab
                                                         11
Survey Instrument
 In terms of presenting and / or sharing materials,
               Sakai is valuable for...
    (5-point Likert scale: Strongly Disagree - Strongly Agree)

      •
• Posting a syllabus Information Technology
          General
• Posting lecture outline or notes after the lecture
          (IT) use / preferences in courses
• Posting sample exams & quizzes for learning purposes
      •
 Within Sakai, the followingperceptions
       LMS activities and tools are valuable for
          my course-related activities...
• Assignments
• Discussion
• Gradebook
                                11                                     USE Lab
                                                         University of Michigan
                                                       http://umich.edu/~uselab
                                                                             11
Survey Instrument


• General Information Technology
  (IT) use / preferences in courses
• LMS activities and perceptions
• Quantitative and qualitative items
                  11                              USE Lab
                                    University of Michigan
                                  http://umich.edu/~uselab
                                                        11
Survey Instrument


Has•using Sakai affected how you use
     General Information Technology
     (IT) use / preferencesso, courses
       in-class time? If    in how?
   • LMS activities and perceptions
   • Quantitative and qualitative items
                     11                              USE Lab
                                       University of Michigan
                                     http://umich.edu/~uselab
                                                           11
Data Collection & Analysis
• Surveys individually administered by each participating
  institution

• Data then
  uploaded to
  Michigan's Sakai
  implementation




                                 12                                    USE Lab
                                                         University of Michigan
                                                       http://umich.edu/~uselab
                                                                             12
Participants

• 3,431 Instructors

                • 8,228 Students
                  13                               USE Lab
                                     University of Michigan
                                   http://umich.edu/~uselab
                                                         13
Survey Items by Interaction Type


• Learner-Content (LC)




                     14                     USE Lab
                              University of Michigan
                            http://umich.edu/~uselab
                                                  14
Survey Items by Interaction Type


• Learner-Content (LC)

• Learner-Instructor (LI)


                       14                   USE Lab
                              University of Michigan
                            http://umich.edu/~uselab
                                                  14
Survey Items by Interaction Type


• Learner-Content (LC)

• Learner-Instructor (LI)

• Learner-Learner (LL)
                         14                   USE Lab
                                University of Michigan
                              http://umich.edu/~uselab
                                                    14
Survey Items and
               Interaction Types
      Learner-                         Learner-                          Learner-
      Content                         Instructor                         Learner
• Post / Access online readings   • Send / Receive messages or     • Students work together on a
  and supplementary materials       notifications                     task or assignment
• Post / Access lecture outline   • Students turn in assignments   • Students read / comment on
  before lecture                  • Instructors return               each others’ work
• Post / Access lecture outline     assignments with comments      • Students generate / share
  after lecture                     and/or grade                     instructional materials
• Post / Access multimedia        • Students ask questions         • Instructors create / Students
  materials                         before lecture                   are part of ad-hoc student
                                  • Students ask questions after     groups or teams
                                    lecture
                                  • Give / Take online exams and
                                    quizzes
                                  • Post / Access course or
                                    assignment grades


                                                15                                                     USE Lab
                                                                                         University of Michigan
                                                                                       http://umich.edu/~uselab
                                                                                                             15
Research Questions
• Do instructors and students value interaction
  types differently?
• Do respondents in research and non-research
  universities value interaction types differently?
• Does the number of courses for which one has
  used an LMS influence how much one values specific
  interaction types?
• Does how much one uses IT in courses influence
  how much one values specific interaction types?

                           16                                         USE Lab
                                                        University of Michigan
                                                      http://umich.edu/~uselab
                                                                            16
Independent
           Variables
 •   Same independent variables used across all
     three HLMs
           Key                          Control
•Instructor / student       •Expertise with computers
•Research / Non-research    •Frequency of LMS visits
 university                 •Value of LMS
•Number of courses one      •Value of IT for improving
 has used an LMS                teaching & learning
•Preference for IT

                           17                                         USE Lab
                                                        University of Michigan
                                                      http://umich.edu/~uselab
                                                                            17
18
                                                             USE Lab
                                               University of Michigan
                                             http://umich.edu/~uselab




                Non-Research
                Use IT
                    # of Courses
Key Variables




                  Student
                                    Intercept
                    Non-Research
                Use IT
                  # of Courses




                                            18
                Student
                                        Intercept
                     Non-Research
                Use IT
                # of Courses
                Student
                            Intercept
19
                                                          USE Lab
                                            University of Michigan
                                          http://umich.edu/~uselab




                    IT Improve Learning
Control Variables




                    IT Improve Teaching
                    Value LMS
                       Expertise
                    Frequently Visit
                    IT Improve Learning
                    IT Improve Teaching
                    Value LMS




                                          19
                         Expertise
                    Frequently Visit
                    IT Improve Learning
                    IT Improve Teaching
                    Value LMS
                      Expertise
                    Frequently Visit
Instructor / Student
        Differences

• Students value LC and LI
 interactions more highly than
 instructors
 - Students value LI interactions
   more than LC interactions

                    20                              USE Lab
                                      University of Michigan
                                    http://umich.edu/~uselab
                                                          20
Research / Non-
         Research
• Individuals within non-
  research universities value
  LL more than individuals
  within research universities
 - Largest single factor for
    how much one values LL
    interactions
                      21                         USE Lab
                                   University of Michigan
                                 http://umich.edu/~uselab
                                                       21
Number of Courses

• Positively influences how much one values
  LC interactions
• Negatively influences how much one
  values LL interactions


                    22                                USE Lab
                                        University of Michigan
                                      http://umich.edu/~uselab
                                                            22
Use of
Information Technologies
 • Significant, positive
   effect across all
   models
  - Largest effect for LL
     interactions
     compared to other
     interaction types
                       23                   USE Lab
                              University of Michigan
                            http://umich.edu/~uselab
                                                  23
Implications

• Research focusing on different
  instructional uses and at different
  levels of analysis will help shed light
  on what is driving the differences


                   24                               USE Lab
                                      University of Michigan
                                    http://umich.edu/~uselab
                                                          24
Bringing it Home:
Supporting Local Innovations

            •   Using Sakai since 2004
            •   Reference point for new
                adopters
            •   New tools such as online
                course evaluations,
                textbooks, and increasing use
                of LTI-powered tools

                25                                  USE Lab
                                      University of Michigan
                                    http://umich.edu/~uselab
                                                          25
Bringing it Home:
Making Support Decisions


  •   Using Sakai since 2008
  •   Most Sakai tools used
      out-of-the box




                      26                       USE Lab
                                 University of Michigan
                               http://umich.edu/~uselab
                                                     26
How do Instructors at
    Research Institutions Value IT?
    Q. The following information technologies are valuable
    for my course-related activities…
5    4.7
                 4.5        4.5
                                                   4.3                     4.1
                                     4.1                                                                 4.1                  4.1                4.0                                   4.0
                                                                                         3.6
4                                                               3.3                                                                     3.4
                                                                                                                    3.2                                            3.1
                                                                                                                                                                                              2.9
3

1

0
       Sakai or Other LMS




                              Online Media




                                                     Quiz / Test systems




                                                                             Web-based file server




                                                                                                           Personal website




                                                                                                                                Group calendar




                                                                                                                                                   Plagiarism-prevention tools




                                                                                                                                                                                          Clickers
                                             Instructors-UD                                         27                                                                                           USE Lab
                                                                                                                                                                                   University of Michigan
                                             Instructors-Other                                                                                                                   http://umich.edu/~uselab
                                                                                                                                                                                                       27
How do Instructors at
    Research Institutions Value IT?
    Q. The following information technologies are valuable
    for my course-related activities…
5    4.7
                 4.5        4.5
                                                   4.3                     4.1
                                     4.1                                                                 4.1                  4.1                4.0                                   4.0
                                                                                         3.6
4                                                               3.3                                                                     3.4
                                                                                                                    3.2                                            3.1
                                                                                                                                                                                              2.9
3

1
                                                                            Whoa,
0                                                                           what’s
       Sakai or Other LMS




                              Online Media




                                                     Quiz / Test systems




                                                                             Web-based file server




                                                                                                           Personal website




                                                                                                                                Group calendar




                                                                                                                                                   Plagiarism-prevention tools




                                                                                                                                                                                          Clickers
                                                                            up with
                                                                             that?

                                             Instructors-UD                                         27                                                                                           USE Lab
                                                                                                                                                                                   University of Michigan
                                             Instructors-Other                                                                                                                   http://umich.edu/~uselab
                                                                                                                                                                                                       27
Possible Actions




       28                          USE Lab
                     University of Michigan
                   http://umich.edu/~uselab
                                         28
Conclusion

•   We all do surveys
•   Value of the instrument-creating process
•   Networking benefits
•   Replicable for any purpose, in any community



                        29                                 USE Lab
                                             University of Michigan
                                           http://umich.edu/~uselab
                                                                 29
Contact Us


            Steven Lonn                                        Mathieu Plourde
         slonn@umich.edu                                      mathieu@udel.edu
               stevelonn                                          mathplourde


http://umich.edu/~uselab                        http://www.udel.edu/udlms
      USE Lab • Digital Media Commons • University Library • University of Michigan
                  IT Client Support & Services • University of Delaware
                                                                                      30

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Lonn-Plourde_ELI11_MISI

  • 1. From Community Source to Open Data: Leveraging the Sakai Community to Make Better Decisions Steven Lonn Research Fellow, University of Michigan Mathieu Plourde Project Leader, LMS, University of Delaware Stephanie D. Teasley Associate Research Professor, University of Michigan USE Lab • Digital Media Commons • University Library • University of Michigan IT Client Support & Services • University of Delaware 1
  • 2. Session Overview • The “average” IT survey • The Sakai community & building a shared survey instrument • High-level results and interesting differences • Using survey data to promote local innovations 2 USE Lab University of Michigan http://umich.edu/~uselab 2
  • 3. Survey Respondents at the University of Delaware • Topics: - Use of technology for academic purposes - Special focus on the Sakai LMS • Respondents: - 51 Faculty - 361 Students 3 USE Lab University of Michigan http://umich.edu/~uselab 3
  • 4. Rating the Value of Information Technologies Q. The following information technologies are Strongly valuable for my course-related activities… 5 Agree 4.7 4.4 4 3.6 3.6 3.0 3 2.7 2 Strongly 1 Disagree Social Sakai or Handheld Networking Other LMS Devices Websites 4 Instructor Student USE Lab University of Michigan http://umich.edu/~uselab 4
  • 5. Observations • Instructors and students highly value the use of a LMS. • Students value the use of social media and handheld devices for learning more than instructors. 5 USE Lab University of Michigan http://umich.edu/~uselab 5
  • 6. Observations is. all do th e W and studentsusers • Instructors ey our highly W the value rv of a LMS. alyze e su use , an od ea th) (t m ake a,use of social the dat • Students value the pu ta media sions, and devices and handheld eci more thancinstructors. d learning to a tio for n. pla n in 5 USE Lab University of Michigan http://umich.edu/~uselab 5
  • 7. What i Observations f wthcs. e i ould comall do e pare ourusers W and students ow • Instructors ey our highly inutiv u s r t tio n W e s use of a,LMS. aithe value the nn lyz aw od our h ) eat peersake (t , m? th ed ata use of social ta • Students value the pu and devices media shats, W ion c and handheld eci moreoulcinstructors. d learning to a d io for than t n. we lea pla n in rn? 5 USE Lab University of Michigan http://umich.edu/~uselab 5
  • 8. The Sakai Community • Began as a research project: Sharing code on a Collaboration and Learning Environment (CLE) • Now: Over 200 institutions - Many contribute software code under an open, community license 6 USE Lab University of Michigan http://umich.edu/~uselab 6
  • 9. The Sakai Community • Non-technical professionals: - Leveraging the network of Sakai institutions - Understand how technology is used to support teaching & learning 7 USE Lab University of Michigan http://umich.edu/~uselab 7
  • 10. From Local to Global 8 USE Lab University of Michigan http://umich.edu/~uselab 8
  • 11. From Local to Global 2011 2003 8 USE Lab University of Michigan http://umich.edu/~uselab 8
  • 12. Co-Constructing a Survey • The Sakai Multi-Institutional Survey Initiative (MISI) • Goal: Gauge user attitudes, perceptions, and use. • Method: Locally-administered online surveys, all using a “core” set of survey items. 9 USE Lab University of Michigan http://umich.edu/~uselab 9
  • 13. Sausage-Making: Survey-Style • Shared wiki • Conference calls • Email 10 USE Lab University of Michigan http://umich.edu/~uselab 10
  • 14. Survey Instrument • General Information Technology (IT) use / preferences in courses 11 USE Lab University of Michigan http://umich.edu/~uselab 11
  • 15. Survey Instrument Using information technology in my course(s) is valuable for... (5-point Likert scale: Strongly Disagree - Strongly Agree) • General Information Technology • Improving my teaching (IT) use / preferences in courses • Improving my students’ learning • Saving me time (efficiency) • Accessing material any time, from any location (convenience) • Managing my course activities • Improving my students’ communication to me • Improving my communication to my students • Improving my students’ communication with each other 11 USE Lab University of Michigan http://umich.edu/~uselab 11
  • 16. Survey Instrument • General Information Technology (IT) use / preferences in courses • LMS activities and perceptions 11 USE Lab University of Michigan http://umich.edu/~uselab 11
  • 17. Survey Instrument In terms of presenting and / or sharing materials, Sakai is valuable for... (5-point Likert scale: Strongly Disagree - Strongly Agree) • • Posting a syllabus Information Technology General • Posting lecture outline or notes after the lecture (IT) use / preferences in courses • Posting sample exams & quizzes for learning purposes • Within Sakai, the followingperceptions LMS activities and tools are valuable for my course-related activities... • Assignments • Discussion • Gradebook 11 USE Lab University of Michigan http://umich.edu/~uselab 11
  • 18. Survey Instrument • General Information Technology (IT) use / preferences in courses • LMS activities and perceptions • Quantitative and qualitative items 11 USE Lab University of Michigan http://umich.edu/~uselab 11
  • 19. Survey Instrument Has•using Sakai affected how you use General Information Technology (IT) use / preferencesso, courses in-class time? If in how? • LMS activities and perceptions • Quantitative and qualitative items 11 USE Lab University of Michigan http://umich.edu/~uselab 11
  • 20. Data Collection & Analysis • Surveys individually administered by each participating institution • Data then uploaded to Michigan's Sakai implementation 12 USE Lab University of Michigan http://umich.edu/~uselab 12
  • 21. Participants • 3,431 Instructors • 8,228 Students 13 USE Lab University of Michigan http://umich.edu/~uselab 13
  • 22. Survey Items by Interaction Type • Learner-Content (LC) 14 USE Lab University of Michigan http://umich.edu/~uselab 14
  • 23. Survey Items by Interaction Type • Learner-Content (LC) • Learner-Instructor (LI) 14 USE Lab University of Michigan http://umich.edu/~uselab 14
  • 24. Survey Items by Interaction Type • Learner-Content (LC) • Learner-Instructor (LI) • Learner-Learner (LL) 14 USE Lab University of Michigan http://umich.edu/~uselab 14
  • 25. Survey Items and Interaction Types Learner- Learner- Learner- Content Instructor Learner • Post / Access online readings • Send / Receive messages or • Students work together on a and supplementary materials notifications task or assignment • Post / Access lecture outline • Students turn in assignments • Students read / comment on before lecture • Instructors return each others’ work • Post / Access lecture outline assignments with comments • Students generate / share after lecture and/or grade instructional materials • Post / Access multimedia • Students ask questions • Instructors create / Students materials before lecture are part of ad-hoc student • Students ask questions after groups or teams lecture • Give / Take online exams and quizzes • Post / Access course or assignment grades 15 USE Lab University of Michigan http://umich.edu/~uselab 15
  • 26. Research Questions • Do instructors and students value interaction types differently? • Do respondents in research and non-research universities value interaction types differently? • Does the number of courses for which one has used an LMS influence how much one values specific interaction types? • Does how much one uses IT in courses influence how much one values specific interaction types? 16 USE Lab University of Michigan http://umich.edu/~uselab 16
  • 27. Independent Variables • Same independent variables used across all three HLMs Key Control •Instructor / student •Expertise with computers •Research / Non-research •Frequency of LMS visits university •Value of LMS •Number of courses one •Value of IT for improving has used an LMS teaching & learning •Preference for IT 17 USE Lab University of Michigan http://umich.edu/~uselab 17
  • 28. 18 USE Lab University of Michigan http://umich.edu/~uselab Non-Research Use IT # of Courses Key Variables Student Intercept Non-Research Use IT # of Courses 18 Student Intercept Non-Research Use IT # of Courses Student Intercept
  • 29. 19 USE Lab University of Michigan http://umich.edu/~uselab IT Improve Learning Control Variables IT Improve Teaching Value LMS Expertise Frequently Visit IT Improve Learning IT Improve Teaching Value LMS 19 Expertise Frequently Visit IT Improve Learning IT Improve Teaching Value LMS Expertise Frequently Visit
  • 30. Instructor / Student Differences • Students value LC and LI interactions more highly than instructors - Students value LI interactions more than LC interactions 20 USE Lab University of Michigan http://umich.edu/~uselab 20
  • 31. Research / Non- Research • Individuals within non- research universities value LL more than individuals within research universities - Largest single factor for how much one values LL interactions 21 USE Lab University of Michigan http://umich.edu/~uselab 21
  • 32. Number of Courses • Positively influences how much one values LC interactions • Negatively influences how much one values LL interactions 22 USE Lab University of Michigan http://umich.edu/~uselab 22
  • 33. Use of Information Technologies • Significant, positive effect across all models - Largest effect for LL interactions compared to other interaction types 23 USE Lab University of Michigan http://umich.edu/~uselab 23
  • 34. Implications • Research focusing on different instructional uses and at different levels of analysis will help shed light on what is driving the differences 24 USE Lab University of Michigan http://umich.edu/~uselab 24
  • 35. Bringing it Home: Supporting Local Innovations • Using Sakai since 2004 • Reference point for new adopters • New tools such as online course evaluations, textbooks, and increasing use of LTI-powered tools 25 USE Lab University of Michigan http://umich.edu/~uselab 25
  • 36. Bringing it Home: Making Support Decisions • Using Sakai since 2008 • Most Sakai tools used out-of-the box 26 USE Lab University of Michigan http://umich.edu/~uselab 26
  • 37. How do Instructors at Research Institutions Value IT? Q. The following information technologies are valuable for my course-related activities… 5 4.7 4.5 4.5 4.3 4.1 4.1 4.1 4.1 4.0 4.0 3.6 4 3.3 3.4 3.2 3.1 2.9 3 1 0 Sakai or Other LMS Online Media Quiz / Test systems Web-based file server Personal website Group calendar Plagiarism-prevention tools Clickers Instructors-UD 27 USE Lab University of Michigan Instructors-Other http://umich.edu/~uselab 27
  • 38. How do Instructors at Research Institutions Value IT? Q. The following information technologies are valuable for my course-related activities… 5 4.7 4.5 4.5 4.3 4.1 4.1 4.1 4.1 4.0 4.0 3.6 4 3.3 3.4 3.2 3.1 2.9 3 1 Whoa, 0 what’s Sakai or Other LMS Online Media Quiz / Test systems Web-based file server Personal website Group calendar Plagiarism-prevention tools Clickers up with that? Instructors-UD 27 USE Lab University of Michigan Instructors-Other http://umich.edu/~uselab 27
  • 39. Possible Actions 28 USE Lab University of Michigan http://umich.edu/~uselab 28
  • 40. Conclusion • We all do surveys • Value of the instrument-creating process • Networking benefits • Replicable for any purpose, in any community 29 USE Lab University of Michigan http://umich.edu/~uselab 29
  • 41. Contact Us Steven Lonn Mathieu Plourde slonn@umich.edu mathieu@udel.edu stevelonn mathplourde http://umich.edu/~uselab http://www.udel.edu/udlms USE Lab • Digital Media Commons • University Library • University of Michigan IT Client Support & Services • University of Delaware 30