Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
IDT carrier connection north america issue 1
1. In this issue:
u Enabling African mobile top up
u Latest financials
u IDTand COPACO Make It Easier
u New carrier portal
u Meet Todd
CARRIERCONNECTION
June 2012
North America
2. Welcome to North America
Carrier Connection
Welcome to the IDT North American Carrier Connection
newsletter.
I’d like to thank all our customers for helping IDT Telecom
record another quarter of impressive growth. Not only have
our international minutes again seen double-digit growth,
the level of International Mobile Top Ups (IMTU) also
continues to break records. We know that we must always
innovate in the areas that mean the most to our customers
to continue growing. You’ll see in this issue some of the
results of that approach.
Nick Ford
President, IDT Carrier Wholesale
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3. Did you
know
IMTU has helped IDT’s
IDT Enables African Payment Services grow
Mobile Top-Up from by nearly 22% in the
most recent quarter?
the USA and Europe
IDT’s International Mobile colleagues in the USA and their businesses and send
Top-Up (IMTU) service is 14 European countries. top-ups as gifts no matter
now available for Orange where they live and no
customers in Africa to IDT IMTU platform already matter from where they call
receive airtime. Orange allows mobile operators to home.
customers in 10 African capture millions of dollars
countries, with an estimated of international top-ups
10 million citizens living revenue each month,
abroad, can now have allowing their customers
credit added to accounts living abroad to keep
by friends, family and in touch with families,
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4. IDT latest Financial Results:
Growth in the right places.
IDT Telecom has In the last 12 months, said, “Our Telecom retail
recently announced we’ve carried over 29 billion and wholesale business
international voice minutes. performed well with strong
its latest results, for
This more than offset the top line growth, consistent
the quarter ending in
market declines in rates so gross profits and increased
April 2012. Minutes
total revenue grew 11% adjusted EBITDA” For more
of use again grew by year on year. The success information, please see the
double percentage of our Boss revolution Investor Relations site on
figures, being 18% platform continues at a IDT.net
higher than the same pace with sales growing
IDT Carrier services are
quarter a year ago. rapidly. Howard Jonas, IDT’s
also now on twitter.
Chairman and CEO, Please follow us
@idtcarrier
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5. IDT at a Glance
29 billion annual minutes World’s leading prepaid 1300 staff
That’s a two hour call for everyone in calling card company In over 30 offices across 6 continents
the world living away from their Over 350,000 distribution outlets
home country across the globe
Over 500 direct routes $1.4 billion revenue Tier 1 network quality
Giving the best quality connectivity And listed on the NYSE (Ticker: IDT) Capacity for 5bn minutes per month
in 147 countries and 449k simultaneous calls
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6. IDT and COPACO Make It Easier
for Paraguayans Living in Europe
to Keep in Touch
IDT has joined with Initially, Paraguayans IDT intends to work with
Paraguay’s biggest in Spain will be able to telecom carriers around
purchase and use COPACO the world to offer similar
telecommunications
branded cards where IDT services to immigrant and
company, Compañia
cards are sold. IDT and expatriate communities
Paraguaya de
COPACO plan to roll out globally.
Comunicaciones the COPACO prepaid cards
(COPACO), to provide through IDT’s extensive
international prepaid distribution network in
calling card services to Europe which includes over
the tens of thousands 100,000 retail outlets,
of Paraguayans living improving customer
satisfaction by lowering the
throughout Europe.
cost of prepaid international
long distance calls.
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7. New Carrier Portal Being Launched
IDT has launched a new platinum customers, know the all details of the
Carrier Portal, combining monitoring QoS parameters. benefits the Carrier Portal
the Customer Service and You only need a single delivers, contact your IDT
Platinum QoS Reporting log on, even if you have account manager.
Portals. There is now multiple accounts. The
one easy to use portal for new portal has also easier
tracking usage, raising usability and enhanced help
trouble tickets and, for functions. If you want to
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8. Meet Todd baron, IDT
Carrier Services Director for
North America
Todd Baron leads IDT’s team to ensure that both that help North American
carrier wholesale sales IDT consumers and our operators generate new
team in North America. wholesale partners get revenue from domestic
great rates, capacity and as well as international
During his 13 years with quality. markets.
IDT, he’s been instrumental
in IDT’s transformation to His team is all about helping “IDT encourages an
be a high quality, innovative customers grow with IDT. As entrepreneurial spirit”, says
company providing a great well as quality minutes and Todd, “we’re all empowered
range of routes, services voice termination services, to deliver the best solution
and tools for the wholesale Todd is increasingly seeing to meet our customer
market. He works very interest in IDTs innovative needs”.
closely with IDT’s retail products, such as IMTU,
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