Mark Pinkerton

London, United Kingdom United Kingdom

Co-Founder

Consulting / Advisory

Highly experienced digital/ e-commerce specialist with strengths in Strategy, Customer Insight, and Digital Transformation, with practical capabilities in IA, CX & CRO. Passionate about using technology to transform organisations into a customer-centric experience. I believe in using data and web analytics to provide an objective view on what is going on. I've got good experience with platforms like Hybris and Venda and great experience in fashion retail and FMCG/CPG. Follow me on twitter @markpink Specialties: Omnichannel strategy Data & Analytics Website conversion rate optimisation (CRO) Operating models for digital Customer Experience (CX)