In this guide, you will find 12 summaries of significant and inspiring IT hardware and accessories procurement success stories from Markit clients and partners.
They demonstrate the results of our clients’ IT procurement best practices put into action - illustrating how to significantly save time and money and reduce environmental impact when sourcing and buying IT hardware and accessories.
1. 12 SUCCESS STORIES: INSPIRING SAVINGS IN
IT PROCUREMENT
NOVEMBER 2022
In this guide, you will find 12 summaries of significant IT hardware and accessories
procurement success stories from Markit clients and partners.
2. 12 SUCCESS STORIES: INSPIRING SAVINGS IN IT PROCUREMENT
WWW.MARKIT.EU 2 NOVEMBER 2022
CONTENTS
INTRODUCTION 3
CLIENT’S IT PROCUREMENT SUCCESS STORIES 4
DANFOSS SUCCESS STORY 4
ALANTRA SUCCESS STORY 5
ERGO SUCCESS STORY 6
GREENTUBE SUCCESS STORY 7
REVOLUT SUCCESS STORY 8
SEB SUCCESS STORY 9
INNOFACTOR SUCCESS STORY 10
PARTNER SUCCESS STORIES 11
LENOVO PARTNER SUCCESS STORY 11
HP PARTNER SUCCESS STORY 12
JABRA PARTNER SUCCESS STORY 13
INGRAM PARTNER SUCCESS STORY 14
ALSO PARTNER SUCCESS STORY 15
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12 SUCCESS STORIES: INSPIRING SAVINGS IN IT PROCUREMENT
INTRODUCTION
In this guide, you will find 12 summaries of significant IT (hardware and accessories) procurement suc-
cess stories from Markit clients and partners (and links to each story for further reading). They demon-
strate the results of our clients’ IT procurement best practices put into action - illustrating how to sig-
nificantly save time and money and reduce environmental impact when sourcing and buying IT hardware
and accessories.
Let’s be clear about one thing first – our clients’ successes in saving time and money on their purchases
of IT hardware and accessories come from THEIR decisions and procurement execution.
Although Markit enables their success, through our technology, IT marketplace, and elevated level of
specialist client support services (our NPS score of 75.1 is world class), it’s important to understand that
the procurement executives, IT buyers and other important stakeholders at our clients’ companies are
the people actually delivering on the potential of Markit solutions.
Saving clients time and money is Markit’s mission. In 2021, our clients saved an impressive 11.7%
against market average prices and thousands of hours on IT procurement and purchasing processes. To
help enable impressive results and add value, we also need the support of our hundreds of vendor and
distributor partners, so here we highlight a few of their stories too, outlining how they have been helping
us to help our clients succeed.
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DANFOSS SUCCESS STORY
Danfoss’s EMEA consolidation project cut IT
purchasing costs by 15% in 24 countries. This
project was a Finalist at the World Procurement
Awards (2020).
Read the full Danfoss Success Story
GOALS
• Reduce costs of products purchased
• Reduce time spent on purchasing processes
• Increase insights into purchasing patterns
• Data visualization and cost awareness
• Total automation for optimal workflow
• Simple system with transparent supplier
• information and pricing
• Reduce their supplier count
KEY IMPACTS
9 Average product price reduced: 14,5% in year
one, 10-14% thereafter.
9 Thousands of hours saved from reducing pro-
cess and purchasing time.
9 Reduced supplier count... from 130 down to 1
9 Average delivery time cut 90% from 28 days to
2.75 across 25 countries.
“Markit has consistently impressed us with their long-term business view, flexibility,
quality of service and, most importantly, their ability to repeatedly deliver cost savings.
Claus Mikkelsen
Global Category Manager at Danfoss
CLIENT’S IT PROCUREMENT SUCCESS STORIES
Markit serves hundreds of multinationals across 5 continents. Special thanks are due to the clients be-
low who have kindly allowed us to share their successes publicly.
A full list of Markit client success stories is available here.
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12 SUCCESS STORIES: INSPIRING SAVINGS IN IT PROCUREMENT
ALANTRA SUCCESS STORY
Focused IT procurement efficiency reduces time
spent on IT procurement and purchasing
processes by 70%.
Read the full Alantra Success Story
GOALS
• Wide choice of in-stock IT products
• Quick delivery times (1-2 days)
• Efficient order validation
• Periodic consolidated invoicing by legal entity
• Proactive account management & client
support
• Local language and currency support in Alantra
countries
KEY IMPACTS
9 Time savings of 70+% on IT procurement and
purchasing processes
9 Majority of deliveries in 1-2 days
9 500,000+ unique IT products available
“Saving time to allow Alantra management to focus on higher business priorities has
been our number one achievement. For us, Markit is a welcome new disruptive platform
for IT hardware and software purchases and process optimization which has allowed us
to extend our collaboration to a growing number of Alantra countries.
Javier Fernández
Head Of IT at Alantra
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ERGO SUCCESS STORY
ERGO Baltics made over 25% IT product savings
and increased alignment with their sustainability
goals.
Read the full ERGO Success Story
GOALS
• Consistently high product cost savings
• Fast delivery times
• Strong availability of energy efficient IT
products
• Reduce and offset IT-related CO2 emissions
• Proactive, flexible account management
KEY IMPACTS
9 26% annual product cost savings in Baltics
since 2013
9 Increased alignment with sustainability goals
9 Average delivery time less than 2 working days
9 200,000kg of CO2 offset
9 Increased purchases of eco-certified products
9 Stock buffering of key products
9 Access to over one million unique SKUs
“Collaborating with Markit has helped us to identify and buy more eco-certified prod-
ucts which help reduce energy usage. Additionally, our IT and procurement teams have
successfully worked with Markit & Lenovo to offset 200,000 tonnes of CO2.
Agnieszka Zebrowska
Regional Head of Marketing
Corporate Comms & Customer at ERGO Baltics
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12 SUCCESS STORIES: INSPIRING SAVINGS IN IT PROCUREMENT
GREENTUBE SUCCESS STORY
Greentube increased employee satisfaction and
significantly reduced their IT purchasing time.
Read the full Greentube Success Story
GOALS
• Highest specification IT hardware for staff
• Faster purchasing processes
(More automated, less manual)
• Faster delivery times
• Excellent RMA handling
• Dedicated account management
• Competitive prices
• Long term partnership
KEY IMPACTS
9 Increased employee satisfaction
9 IT purchasing time significantly reduced
9 Millions of products always available in stock
9 One partner for most IT categories
9 Dedicated, proactive account manager
9 Improved delivery times
9 Effective RMA solution
9 Simplified vendor management and product
portfolio expansion
“Before Markit we faced several IT procurement, and purchasing, issues that were
ultimately frustrating our employees, but we managed to convert those frustrations into
employee satisfaction.
Pradeep Kumar
Head Of IT at Greentube
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REVOLUT SUCCESS STORY
Revolut Bank in Lithuania gained special pricing
on key hardware and accessories and achieved 7%
annual savings.
Read the full Revolut Success Story
GOALS
• Reliable IT purchasing platform with user
workflow
• Quick delivery times
• Centralised purchasing with local delivery and
invoicing
• Special vendor pricing
• Proactive, flexible account management
• Excellent RMA response times
KEY IMPACTS
9 7% annual cost savings
9 On time delivery accuracy 96.1%
9 Special pricing on key hardware & accessories
9 Partnership with International Apple Autho-
rised Reseller with Apple DEP services
9 Standardised product lists for faster ordering
9 Dedicated, proactive account manager
9 Demonstration equipment on demand
“It is essential that our IT supplier can match our fast-growing international footprint.
Everything must run smoothly & efficiently, and with flexibility when required. Markit’s
centralised purchasing, with local delivery & invoicing and special pricing for DELL and
APPLE products have proven to save us both time and money on our growing IT hard-
ware and accessory requirements.
Virgilijus Mirkes
CEO at Revolut Bank Lithuania
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12 SUCCESS STORIES: INSPIRING SAVINGS IN IT PROCUREMENT
SEB SUCCESS STORY
SEB saved an average 9% on €6.5M spend across
6,000+ product lines.
Read the full SEB Success Story
GOALS
• Reduce costs of products purchased
• Reduce time spent on purchasing processes
• Increase insights into purchasing patterns
• Improve data visualisation and cost awareness
• Total automation for optimal workflow
• Optimise transparency of supplier information
and pricing
• Identify the best fit IT devices and accessories
to serve end users
KEY IMPACTS
9 Average 9% savings on product prices
9 Customised, detailed and highly configurable
spend visibility & saving reports.
9 Buffer stocking for 24-hour delivery of
specially configured hardware.
9 Majority of orders are delivered in 1-2 days.
9 Centralised IT purchasing
9 Special vendor prices for key products
9 Customised catalogue of 500,000+ IT devices
and accessories
9 Periodic credit limit reviews and upgrades
9 Fast RMA handling
“Markit’s ongoing commitment to transparency through its open margin policy and
quarterly savings reports allows me to easily identify and report the financial value of
our partnership.
Māris Modriņš
Head of Baltic IT Procurement at SEB
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INNOFACTOR SUCCESS STORY
Innofactor gets competitive prices, volume
discounts and key IT hardware and accessories
held in buffer stock.
Read the full Innofactor Success Story
GOALS
• Wide choice of IT products
• Quick delivery times
• Buffered stock of customised products
• Special vendor pricing for key products
• Proactive account management & client
support
KEY IMPACTS
9 Buffered stock of HP & Lenovo laptops and
9 other critical accessories
9 Special pricing on key hardware & accessories
9 Most deliveries in 1-2 days
9 200,000+ products always available in stock
9 Minimal number of RMA cases
9 Dedicated, proactive account manager
“Fortunately, with our main IT supplier Markit, we not only get competitive prices and
volume discounts but also key hardware and accessories, held in buffer stock for when
we need proactive account management. This has been particularly important during
the Covid-19 crisis.
Maria Väliaho
IT Team Lead at InnoFactor
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12 SUCCESS STORIES: INSPIRING SAVINGS IN IT PROCUREMENT
LENOVO PARTNER SUCCESS STORY
Almost 20 years of partnership has delivered thousands of
satisfied mutual clients.
Markit has delivered €140M worth of Lenovo products to more
than 7,000 companies in 34 countries.
Read the full Lenovo & Markit Success Story
MARKIT OPINION
“When you have been working together for so
long trust develops to such a point that you
can talk to a business partner openly about
opportunities.
With Lenovo we can look at the long-term
benefits for our mutual clients and stay away
from discussions about short term “profitable
campaigns. We may not be one of Lenovo’s
largest partners, but we have built a strong
and special relationship that allows us to de-
liver positive impacts and special pricing for
our clients.”
Juris Žagars
Head of Regional Sales at Markit
PARTNER SUCCESS STORIES
Markit’s international partners include over hundreds of IT distributors and thousands of vendors.
Helping our clients save money and reduce their IT procurement process times would not be possible
without them. Enjoy these success stories showing how our industry relationships deliver real,
measurable value to our clients.
A full list of Markit partner success stories is available here
LENOVO OPINION
“As numerous cases have demonstrated over
the years, Lenovo and Markit have a mutual
understanding about the long-term value in
always putting the client first.
Th
ere are several reasons why the Leno-
vo-Markit relationship has been successful
and continues to grow in reach and strength.
Most notably they are the flexibility that
Markit has shown towards incorporating glob-
al agreements and solving cross border supply
issues for key Lenovo clients.”
Jan Blom
Account Director, International Resellers,
Lenovo EMEA
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HP PARTNER SUCCESS STORY
Markit and HP are solving special pricing challenges for
multinationals across 5 continents.
Markit has delivered €254.7M worth of HP products (to end 2021).
Over 4,000 entities from 1,735 international companies bought
their HP devices through Markit in 2021.
As an HP Amplify International Partner Markit makes it possible
for HP to serve international companies with global pricing on a
local level in 5 continents.
Read the full HP & Markit Success Story
MARKIT OPINION
“HP’s understanding of the specific require-
ments of international procurement teams
means our clients receive excellent service
and pricing levels all over the globe.
Over 60% of our clients buy HP products.
In 2021, Markit’s partner status was elevated
to International Reseller level, meaning that
our clients’ subsidiary companies can access
global bid pricing and terms anywhere in the
world.”
Kairo Alloja
Head of Vendor Relations at Markit
HP OPINION
“Our largest international clients highly value
excellent service, speedy delivery, and com-
petitive pricing. It is essential that clients with
multinational operations can keep central
control while being served professionally and
consistently in their local markets. Markit’s
unique position as an Amplify International
Partner enables it to deliver competitive glob-
al pricing to international companies at a local
level in 30+ countries.
Our collaboration with Markit has lasted more
than 20 years and we are confident that HP’s
values are extended through their service to
our mutual clients and that our collaboration
grows continuously in strength and mutual
importance.”
Sven Rathjen
Vice President Global Channel Partner Sales at HP
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JABRA PARTNER SUCCESS STORY
An evolving partnership with unprecedented 500% growth over 5
years.
Markit and Jabra are successfully bringing special prices and fast
delivery to international procurement managers across
5 continents.
Growth in demand for Jabra products, from Markit clients, has
grown almost 500% over the past 5 years. Over the past 2 years
more than 2,500 Markit clients chose Jabra’s high-end headsets
as home working requirements exploded. Jabra is now the biggest
selling accessory brand available through Markit.
Read the full Jabra & Markit Success Story
MARKIT OPINION
“The close collaboration between Markit and
Jabra teams is underpinned by smart thinking,
agility, and hard work and continues to
deliver exceptional value to our mutual
clients.
A perfect example of win-win-win for all
concerned.“
Janek Veermäe
Head of International Sales at Markit
JABRA OPINION
“At Jabra we understand what it takes to cre-
ate best-in-class collaboration solutions. We
do it by delivering improved audio and video
experiences. It is vitally important that our
clients enjoy excellent purchasing experiences
too. We work hard to ensure they receive our
products quickly - backed by strong service
level agreements.
Markit is one of the few companies who can
help satisfy our clients in this way, on a global
scale. We continue to collaborate closely to
support Markit at national and international
levels.”
Vilja Kolehmainen
Channel Sales Manager - Pan-EMEA Channel
at Jabra
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INGRAM PARTNER SUCCESS STORY
Together, Markit and Ingram Micro delivered IT products to over
12,000 companies.
Since 2008 Ingram Micro & Markit have delivered more than
750,000 IT products (50,000 unique SKUs) to over 12,000
companies in 31 countries.
Read the full Ingram & Markit Success Story
MARKIT OPINION
“Ingram Micro has an un-matched Europe-
an footprint with a physical presence in 25
countries and their IT hardware and accessory
portfolio of over 600 brands is fully available
through Markit.
These facts enable us to transact and support
thousands of Markit clients throughout Eu-
rope.
As Markit has moved beyond Europe into Asia,
North America, Australia and South America
the IngramMicro and Markit partnership
becomes even more valuable to our interna-
tional clients with global operations.”
Margus Vahemäe
Head of Sales at Markit
INGRAM MICRO OPINION
“Markit is an excellent example of the kind of
partner we enjoy working with.
Their commitment to global growth with in-
tegrity, to serve their clients’ IT requirements
mean they need agile, ambitious and reliable
partners with a global presence.”
David Dupuy, Senior Manager Export Channel at
Ingram Micro Distribution
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ALSO PARTNER SUCCESS STORY
Speed, reliability and competitiveness results in over €200M of
trade with Markit.
In the 15 years since day one of Markit’s existence in 2003, ALSO
& Markit delivered 1.7M IT products (across 70,000 SKUs) to over
20,000 companies in 28 countries.
Read the full ALSO & Markit Success Story
MARKIT OPINION
“ALSO is an extremely professional, reliable
and competitive supplier that makes
available 250,000+ high quality products, from
500+ of the world’s leading vendors, in the
markets where we operate.
As a fast-growing distributor partner, ALSO
has strong purchasing power which we pass
on to our clients.
Results matter and for many of our clients,
speed matters most of all – ALSO’s
performance in this area is excellent.”
Margus Vahemäe
Head of Sales at Markit
ALSO OPINION
“Markit has demonstrated 15+ years of
commitment to our partnership.
Their business model means they never go
direct to the vendor – all business goes
through distributor partners plus they
replicate, and give full real-time exposure, to
our entire stock to thousands of international
IT buyers.”
Tarmo Niineste
Chief Customer Officer at ALSO Estonia