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Banking 2.0

Presentation for Emerce Banking Insights on May 15, 2008 in Amsterdam

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Banking 2.0

  1. Banking 2.0 It’s all about socialising, sharing and creating Erik van Roekel, Marco Derksen Mei 2008 An introduction
  2. Aalten , Amsterdam , Arnhem , Hogeschool Arnhem-Nijmegen, scheikunde , Katholieke Universiteit Nijmegen, Organon , datamining , marketing , consultant, VODW Marketing Village, BrandmarC , P&G, ING, digitale media , gezin , Share of Mind, Essent, Amicon, webanalytics, ilse media, Marketingfacts , Lenthe (Marketing Tribune) , Blogads, Upstream , HAN , Blogresearch , Social networks, IAB, VPRO
  3. Introduction Technology and social shift
  4. Postbankvideo You have ain’t seen nothing yet!
  5. From analogue to networked digital Analogue Digital Networked digital Personal Video Recorders Flat Screen TVs Media PCs Multi-media mobile phones Games consoles PDAs Portable Media Players Digital imaging devices Media Servers IP TV STBs Mp3 players Removable storage Handheld Games consoles Networked DVD players Digital radio Wearable media Streaming media players Notebook & tablet PCs
  6. From geek to common usage
  7. New business rules
  8. Communication shift
  9. Social networks
  10. Socialising & sharing
  11. Back to the old days?
  12. Trust?
  13. Trust?
  14. New players in new markets bestaande spelers nieuwe spelers bestaande markt nieuwe markt
  15. Banking 2.0 (Frankwatching)
  16. Payment
  17. Examples Paypal
  18. Examples Paypal
  19. Examples Google Checkout
  20. Examples Amazon Payments Server
  21. Examples Xoom.com
  22. Examples RevolutionMoneyExchange.com
  23. Lending
  24. Examples Prosper.com
  25. Examples Prosper.com
  26. Examples Zopa.com
  27. Examples Boober.nl
  28. Examples VirginMoney (CircleLending)
  29. Examples Fynanz.com
  30. Examples Boober.nl
  31. Examples BooberWatch.nl
  32. Person-to-person or p2p-lending Is this a disruptive service or a niche market?
  33. Person-to-person or p2p-lending Is this a disruptive service or a niche market?
  34. Person-to-person or p2p-lending Is this a disruptive service or a niche market?
  35. Person-to-person or p2p-lending Is this a disruptive service or a niche market?
  36. Saving & investment
  37. Examples SmartyPig.com
  38. Examples ChipIn.com
  39. Examples LoyaltyMatch.com
  40. Examples SocialPicks.com
  41. Examples Herdstreet (herdst.com)
  42. Examples BullPoo.com
  43. Examples MyFootballClub.co.uk
  44. Money management
  45. Examples Wesabe.com
  46. Examples Wesabe.com
  47. Examples Wesabe.com
  48. Examples Wesabe.com
  49. Examples Wesabe.com
  50. Examples Wesabe.com
  51. Examples Mint.com
  52. Examples Geezeo.com
  53. Examples Mint, Geezeo or Wesabe? (happydollars.blogspot.com)
  54. Examples BillMonk.com
  55. Examples Bill.com (voorheen Cashview)
  56. Examples Bizner/Reeleezee
  57. Examples MoneyStrands + Expensr
  58. Marketing & communication
  59. Fragmented customers 20 th Century Homogenous Customers 21 st Century Fragmented Customers Extreme shifts in: Age Wealth Ethnicity/Culture Lifestage patterns Household composition Value systems Bron: IBM Institute for Business Value Customer Segments % of population Customer Segments % of population
  60. Trust?
  61. Social networks or online communities
  62. Marketing & communication Where are my customers?
  63. Marketing & Communication Esmee Denters op YouTube
  64. Marketing & Communication MoveOutMoveUp (ING Direct) op YouTube
  65. Marketing & Communication Postbank op YouTube (via Brandbase)
  66. Marketing & Communication Postbank op YouTube (via Marketingfacts)
  67. Marketing & Communication RaboSportTV (eigen channel op YouTube)
  68. Marketing & Communication ING embedded video
  69. Marketing & Communication Postbank WebTV (met ING Embedded Videoplayer)
  70. Marketing & Communication SkyDiver-gadget voor Hyves (Centraal Beheer)
  71. Marketing & communication Online communities
  72. Marketing & Communication Wells Fargo weblogs
  73. Marketing & Communication Wells Fargo “Student LoanDown” weblog
  74. Marketing & Communication Executive Blog Bryan Inch, GM RaboPlus
  75. Marketing & Communication Raboblog.nl
  76. Marketing & Communication Join2grow.biz (Fortis)
  77. Marketing & Communication Flametree (ABN AMRO)
  78. Marketing & Communication Listening to customer
  79. Marketing & Communication Google Labs
  80. Marketing & Communication American Express Labs
  81. Marketing & Communication American Express Account Widget
  82. Marketing & Communication Blackboard (ABN AMRO)
  83. Marketing & Communication Geldwaardering.nl
  84. Marketing & Communication Vanspaarbankveranderen.nl
  85. Marketing & Communication Postbankmoetblijven.nl
  86. Marketing & Communication Bizner (Reeleezee)
  87. Marketing & Communication Bizner (Reeleezee)
  88. Future of banking?
  89. Banking in 2020
  90. References <ul><li>Resources: </li></ul><ul><li>Everything 2.0 (Bob Stumpel) </li></ul><ul><li>Person-to-Person Lending 2.0 (Banking Report) </li></ul><ul><li>Top 25 Web 2.0 Apps for Money, Finance, and Investment </li></ul><ul><li>Finovate Startup </li></ul><ul><li>Thanks: </li></ul><ul><li>Erik van Roekel, Ton Wesseling & Yuri van Geest </li></ul><ul><li>Questions: </li></ul><ul><li>Marco Derksen, [email_address] of 06-27041122 </li></ul>

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