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@markeelliott #Ent101 @MaRSDD
Entrepreneurship 101: B2B Sales
January 28, 2015
@markeelliott #Ent101 @MaRSDD
• Buyer Behaviour
• Value Proposition
• Targets
• Types of Sales
• Inbound Leads
• Process Tools
• CRM
• Cold Call vs. Warm Call
• Social Selling
• Other Sales Tactics
• Meeting Plans
• International Sales
• Great Resources
• Questions
Agenda
@markeelliott #Ent101 @MaRSDD
• Mark Elliott, Co-Founder
• VA Partners provides Part-time
Sales and
Marketing
• Almost 20 Years of Sales and
Marketing
• Helped to drive millions of page
views, hundreds of meetings,
and millions of dollars in revenue
Bio
@markeelliott #Ent101 @MaRSDD
• Sales is hard
• Sales more of a science
than an art
• Present
• The right benefits
• At the right time
• To the right targets
• With the right frequency
• You should be successful
It’s Fishing not Catching
@markeelliott #Ent101 @MaRSDD
• Understand how your
target makes decisions
• Select sales and marketing
tactics that get them the
information that is needed
at the right time
Buyer Behaviour
@markeelliott #Ent101 @MaRSDD
• What benefits are you
selling?
• Revenue increase
• Cost reduction
• Productivity improvement
• Avoid something bad
• Quantify the benefit
• Multiple value
propositions
• How are you different vs.
your competitors
Value Proposition
@markeelliott #Ent101 @MaRSDD
• Where do your benefits best
match-up?
• Vertical focus
• Horizontal focus
• Leverage knowledge and
success to own a market
segment
• Best contacts within a
company
• Engage high within the
organization
Targets
@markeelliott #Ent101 @MaRSDD
• Types
• Direct
• Channel
• Outbound
• Inside
• Marketing
• Decision
• Cost of Sale
• How do target customers
buy?
• May do unnatural things
at the start
What Type of Sales is Best?
@markeelliott #Ent101 @MaRSDD
• Components
• Blogs
• Whitepapers
• Email marketing
• Social Media
• SEO
• Website
• Easy to update
• Capabilities to add the
components needed
• Customer testimonials
Inbound Lead Generation
@markeelliott #Ent101 @MaRSDD
• Path to Sales Success
• Activity targets
• Handling objections
• Email templates
• Telephone scripts
Sales Process Tools
@markeelliott #Ent101 @MaRSDD
• Must Have
• Tracking
• Accounts
• Contacts
• Past Activities
• Future Activities
• Opportunities
• Notes
• Leads
• Share information
• Funnel and Forecasting
Sales CRMs
@markeelliott #Ent101 @MaRSDD
• What is your goal?
• Research
• Company
• Person you are contacting
• Call the right person
• Have the right message
• Prepare for objections you
may face
• Find the right time to call
• Block time in your
schedule
Cold Calls vs. Warm Calls
@markeelliott #Ent101 @MaRSDD
• LinkedIn
• Get connected
• Explore 2nd
connections
• Send InMail
• Research
• Post updates
• Twitter
• Use tools, like Hootsuite
• Schedule Tweets
• Create lists
• Engage
• Look for Triggers
• Use it everyday
Social Selling
@markeelliott #Ent101 @MaRSDD
• Research
• Social Media
• Web
• Data.com
• Targeted Email
• Networking
Other Sales Tactics
@markeelliott #Ent101 @MaRSDD
• Ask questions
• Sample Agenda
• Introduction
• Overview prospect
• Overview your
organization
• Next steps
• Who are you meeting?
• What are they hoping to
get out of the meeting?
• What are your goals?
• What are your next
steps?
Meeting Plans
@markeelliott #Ent101 @MaRSDD
• Research
• Resources available
• MaRS
• DFAIT
• Export Ontario
• Expat communities
• Start remotely
• Be selective
• Find partners
International Sales
@markeelliott #Ent101 @MaRSDD
Sales Peer2Peer
Sales Peer to Peer
Great Sales Resources

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B2B Sales Fundamentals for Startups

  • 1. @markeelliott #Ent101 @MaRSDD Entrepreneurship 101: B2B Sales January 28, 2015
  • 2. @markeelliott #Ent101 @MaRSDD • Buyer Behaviour • Value Proposition • Targets • Types of Sales • Inbound Leads • Process Tools • CRM • Cold Call vs. Warm Call • Social Selling • Other Sales Tactics • Meeting Plans • International Sales • Great Resources • Questions Agenda
  • 3. @markeelliott #Ent101 @MaRSDD • Mark Elliott, Co-Founder • VA Partners provides Part-time Sales and Marketing • Almost 20 Years of Sales and Marketing • Helped to drive millions of page views, hundreds of meetings, and millions of dollars in revenue Bio
  • 4. @markeelliott #Ent101 @MaRSDD • Sales is hard • Sales more of a science than an art • Present • The right benefits • At the right time • To the right targets • With the right frequency • You should be successful It’s Fishing not Catching
  • 5. @markeelliott #Ent101 @MaRSDD • Understand how your target makes decisions • Select sales and marketing tactics that get them the information that is needed at the right time Buyer Behaviour
  • 6. @markeelliott #Ent101 @MaRSDD • What benefits are you selling? • Revenue increase • Cost reduction • Productivity improvement • Avoid something bad • Quantify the benefit • Multiple value propositions • How are you different vs. your competitors Value Proposition
  • 7. @markeelliott #Ent101 @MaRSDD • Where do your benefits best match-up? • Vertical focus • Horizontal focus • Leverage knowledge and success to own a market segment • Best contacts within a company • Engage high within the organization Targets
  • 8. @markeelliott #Ent101 @MaRSDD • Types • Direct • Channel • Outbound • Inside • Marketing • Decision • Cost of Sale • How do target customers buy? • May do unnatural things at the start What Type of Sales is Best?
  • 9. @markeelliott #Ent101 @MaRSDD • Components • Blogs • Whitepapers • Email marketing • Social Media • SEO • Website • Easy to update • Capabilities to add the components needed • Customer testimonials Inbound Lead Generation
  • 10. @markeelliott #Ent101 @MaRSDD • Path to Sales Success • Activity targets • Handling objections • Email templates • Telephone scripts Sales Process Tools
  • 11. @markeelliott #Ent101 @MaRSDD • Must Have • Tracking • Accounts • Contacts • Past Activities • Future Activities • Opportunities • Notes • Leads • Share information • Funnel and Forecasting Sales CRMs
  • 12. @markeelliott #Ent101 @MaRSDD • What is your goal? • Research • Company • Person you are contacting • Call the right person • Have the right message • Prepare for objections you may face • Find the right time to call • Block time in your schedule Cold Calls vs. Warm Calls
  • 13. @markeelliott #Ent101 @MaRSDD • LinkedIn • Get connected • Explore 2nd connections • Send InMail • Research • Post updates • Twitter • Use tools, like Hootsuite • Schedule Tweets • Create lists • Engage • Look for Triggers • Use it everyday Social Selling
  • 14. @markeelliott #Ent101 @MaRSDD • Research • Social Media • Web • Data.com • Targeted Email • Networking Other Sales Tactics
  • 15. @markeelliott #Ent101 @MaRSDD • Ask questions • Sample Agenda • Introduction • Overview prospect • Overview your organization • Next steps • Who are you meeting? • What are they hoping to get out of the meeting? • What are your goals? • What are your next steps? Meeting Plans
  • 16. @markeelliott #Ent101 @MaRSDD • Research • Resources available • MaRS • DFAIT • Export Ontario • Expat communities • Start remotely • Be selective • Find partners International Sales
  • 17. @markeelliott #Ent101 @MaRSDD Sales Peer2Peer Sales Peer to Peer Great Sales Resources