+
Disclaimer
License
A few examples from these slides has been taken from
This work is licensed under a
Creative Commons Attribution-Share Alike 3.0 License
(http://creativecommons.org/licenses/by-sa/3.0/)
Semantic Web for the working Ontologist. Chapter 6.
Some of the slides on the use of taxonomies are based on:
http://info.earley.com/webinar-replay-business-value-taxonomyaug-2012
+
Uses of RDFS (and ontology)
Application oriented uses
Application behavior without coding
Data integration through vocabulary alignment, integration
Controlled vocabularies
Formal ontology:
Definition of taxonomies, e.g., parent/broader, child/narrower,
etc.
Taxonomy/Ontology can be used to create business/data
value
Taxonomy can open the door for new kinds of data
management
+
Content Management
Increase the control/productivity that the enterprise has over
their data to increase internal productivity, customer
satisfaction, etc.
Why not “just Google” your sites? These do not work in the
enterprise
Back links and
Statistics
In the enterprise, granularity is small
+
Search enhancement
Search enhancement
Examples:
Finding content (DB., entries, document collections, etc) relevant
to a query, but tagged with an alternative name
Key is search by metadata and organized metadata
Add synonyms to a query
Language/translation
Include more general terms
Precision vs Recall. The focus here is recall, get all “relevant”
content.
+ Browsing and Navigation: Search overload
User doesn’t know what he
wants precisely
+ Browsing and Navigation: Search overload
Facets
Give control to the user
+ Browsing and Navigation: Search overload
Note: Taxonomy is not navigation
+
Browsing and navigation, results
Faceted navigation in e-commerce:
Findability
Conversions
Sales
Market size
Customer satisfaction
etc.
Studies show that faceted navigation in enterprise content
easily increases all these aspects in hard benchmarks.
See presentation by Earley & Associates
+
Content Reuse – Taxonomy in
Content Management
Many use cases
Examples, knowledge management, content finding, etc.
Look at business processes, group at targeted users
Useful when knowledge is large, and it needs to be accessible fast
A Taxonomy can be used to
Define content and document types (e.g., “Article”)
Define the fields that will describe attributes (e.g., tag a
document with “Industry”)
Define the actual values of certain fields (e.g., the list of values for
the attribute “Industry” might include “Construction”,
“Information Technology”, “Utilities”, etc.)
+
Example: Knowledge management
Portal development
Service a functional organization, e.g., call centers, technical field
services
Key: Changing content
Requires: Access to the latest's and best value always
Call centers representatives required 50% less time to solve a problem
with correctly organized information.
Earley & Associates, 2012
Average reactive time per incident: 10.35hrs
Knowledge Helpful Average Reactive TPI: 5.45hrs
Knowledge Helpful Time Saved Per Incident: 43%
+
Content reuse: Improved
Management of Marketing Assets
Type: Magazine Ads
Channel: Print
Target Demographic: Parents
Country: US
Language: English
Concept: Rebellion
Brand: Settletra
Do your kids:
Have discipline problems?
Trouble paying attention?
Trouble getting along?
Maybe It’s time to findout how
Settletra can help
+
Content reuse: result
Requirement
Question
Do we have material for this
campaign
No?
Images for campaigns
Produce new material
Use taxonomies to improve
search
$1.25M /yr through digital
asset management and
increased image reuse (Earley
& Associates)
+
The power of large, curated
taxonomies
Many large taxonomies developed in the context of large
national and international projects
Large amount of knowledge
Clean knowledge (manually curated)
General knowledge (cover domains rather than applications)
Reusable to provide valuable services
+
Taxonomies in Biology
Taxonomies in Biology have been developed for a long time
Large investment world wide
Deployed in applications today
Include wide range of Biology subjects
Medical terminologies
Macro and Micro biology (Genes, Human Anatomy)
Etc.
Started as knowledge management/sharing, now
applications are being built.