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Chapter 8
Implementing Strategies: Marketing,
Finance/Accounting, R&D, and MIS Issues
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -1
Strategic Management:
Concepts & Cases
13th Edition
Fred David
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -2
“The greatest strategy is doomed
if it’s implemented badly.”
– Bernard Reimann
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -3
Implementing Strategies
Less than 10% of strategies formulated
are successfully implemented!
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -4
The Nature of Strategy
Implementation
Marketing decisions requiring policies
 Exclusive dealerships or multiple channels of
distribution
 Heavy, light, or no TV advertising
 To limit or not the share of business with a single
customer
 Price leader or price follower
 Offer complete or limited warranty
 Reward salespeople with commission or salary
 Advertise online or not
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -5
Marketing Issues
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -6
Current Marketing Issues
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -7
 Advertising media
 Purpose-based marketing
 Market segmentation
 Product positioning
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -8
Marketing Issues
Market Segmentation
 Subdividing of a market into
distinct subsets of customers
according to needs and buying
habits
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -9
Marketing Issues
Market Segmentation
Market Segment
Basis Psychographic
Behavioral
Geographic
Demographic
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -10
 Market-development, product-
development, market-penetration,
and diversification strategies require
market segmentation
 Market segmentation allows
operating with limited resources;
enables small firms to compete
successfully
 Market segmentation decisions
affect marketing mix variables
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -11
Market Segmentation
 Product
 Place
 Promotion
 Price
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -12
Marketing Mix Variables
Marketing Issues
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -13
Schematic representations that reflect
how products/services compare to
competitors’ on dimensions most
important to success in the industry
Product Positioning
Product Positioning Steps
1. Select key criteria
2. Diagram map
3. Plot competitors’ products
4. Look for niches
5. Develop marketing plan
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -14
Product-Positioning Map for Banks
Personal
Impersonal
Aggressive Conservative
Bank A
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -15
Bank B
Bank C
Bank D
Bank E
Product-Positioning Map for Personal
Computers High Capability
Good Customer
Service
Bad Customer
Service
Firm 1
Firm 2
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -16
Firm 3
Low Capability
Firm 4
Product-Positioning Map for
Menswear Retail Stores
Conservative, everyday
menswear
Low Price High Price
Average
department store
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -17
Very latest, fashionable
menswear
Average specialty
chain
Average mass
merchandiser or
discounter
Product-Positioning Map for the
Rental Car Market
High Convenience
High Customer
Loyalty
Low Customer
Loyalty
Firm 1
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -18
Firm 2
Firm 3
Low Convenience
 Look for a vacant niche
 Don’t serve two segments with
the same strategy
 Don’t position yourself in the
middle of the map
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -19
Product Positioning
Finance/Accounting Issues
 Acquiring needed capital
 Developing projected financial
statements
 Preparing financial budgets
 Evaluating the worth of a business
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -20
 Raise capital – short-term debt, long-term
debt, preferred, or common stock
 Lease or buy fixed assets
 Determine appropriate dividend payout
ratio
 LIFO, FIFO, or market-value accounting
 Timeframe of accounts receivable
 Discounts on accounts
 Amount of cash to be kept on hand
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -21
Finance/Accounting Issues
 EPS/EBIT analysis
 Earnings per share/earnings before interest
and taxes
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -22
Finance/Accounting Issues
Debt vs. Equity Decisions
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -23
 Allows an organization to examine the
expected results of various actions and
approaches
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -24
Finance/Accounting Issues
Projected Financial Statement Analysis
Steps in Preparing Projected Financial
Statements
1. Prepare income statement before
balance sheet (forecast sales)
2. Use percentage of sales method to
project CGS & expenses
3. Calculate projected net income
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -25
Finance/Accounting Issues
Steps in Preparing Projected Financial
Statements (cont’d)
4. Subtract dividends to be paid from net income
and add remaining to retained earnings
5. Project balance sheet items beginning with
retained earnings
6. List comments (remarks) on projected
statements
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -26
Finance/Accounting Issues
Projected Income Statement
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -27
Projected Balance Sheet
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -28
Details how funds will be obtained
and spent for a specified period of
time
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -29
Finance/Accounting Issues
Financial Budget
Types of Budgets
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -30
 Cash budgets
 Operating budgets
 Sales budgets
 Profit budgets
 Factory budgets
 Capital budgets
 Expense budgets
 Divisional budgets
 Variable budgets
 Flexible budgets
 Fixed budgets
Evaluating Worth of a Business
 Central to strategy implementation –
integrative, intensive, and
diversification strategies often
implemented through acquisitions of
other firms
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -31
Finance/Accounting Issues
1. What a firm owns
2. What a firm earns
3. What a firm will bring in the market
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -32
Evaluating Worth of a Business
Three Basic Approaches
Evaluating Worth of a Business
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -33
 Net worth or stockholder’s equity
 Net profit – conservative value
would be five times the firm’s
current annual profits
 Price-earnings ratio method
 Outstanding shares method
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -34
Research & Development Issues
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -35
New products and improvement of
existing products that allow for effective
strategy implementation
Constraints
 Level of support constrained by resource
availability
 Technological improvements shorten
product life cycles
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -36
Research & Development Issues
Three Major R&D Approaches to
Implementing Strategies
1. First firm to market new technological
products
2. Innovative imitator of successful products
3. Low-cost producer of similar but less
expensive products
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -37
Research & Development Issues
Management Information
Systems (MIS) Issues
Having an effective management
information system (MIS) may be the
most important factor in differentiating
successful from unsuccessful firms.
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -38
Functions of MIS
 Information collection, retrieval, and
storage
 Keeping managers informed
 Coordination of activities among divisions
 Allows firm to reduce costs
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -39
MIS Issues
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted, in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written
permission of the publisher. Printed in the United States of America.
Copyright © 2011 Pearson Education, Inc.
Publishing as Prentice Hall
Ch 8 -40

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david-sm13-ppt-08ppt.pptx

  • 1. Chapter 8 Implementing Strategies: Marketing, Finance/Accounting, R&D, and MIS Issues Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -1 Strategic Management: Concepts & Cases 13th Edition Fred David
  • 2. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -2
  • 3. “The greatest strategy is doomed if it’s implemented badly.” – Bernard Reimann Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -3 Implementing Strategies
  • 4. Less than 10% of strategies formulated are successfully implemented! Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -4 The Nature of Strategy Implementation
  • 5. Marketing decisions requiring policies  Exclusive dealerships or multiple channels of distribution  Heavy, light, or no TV advertising  To limit or not the share of business with a single customer  Price leader or price follower  Offer complete or limited warranty  Reward salespeople with commission or salary  Advertise online or not Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -5 Marketing Issues
  • 6. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -6
  • 7. Current Marketing Issues Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -7  Advertising media  Purpose-based marketing
  • 8.  Market segmentation  Product positioning Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -8 Marketing Issues
  • 9. Market Segmentation  Subdividing of a market into distinct subsets of customers according to needs and buying habits Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -9 Marketing Issues
  • 10. Market Segmentation Market Segment Basis Psychographic Behavioral Geographic Demographic Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -10
  • 11.  Market-development, product- development, market-penetration, and diversification strategies require market segmentation  Market segmentation allows operating with limited resources; enables small firms to compete successfully  Market segmentation decisions affect marketing mix variables Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -11 Market Segmentation
  • 12.  Product  Place  Promotion  Price Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -12 Marketing Mix Variables
  • 13. Marketing Issues Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -13 Schematic representations that reflect how products/services compare to competitors’ on dimensions most important to success in the industry Product Positioning
  • 14. Product Positioning Steps 1. Select key criteria 2. Diagram map 3. Plot competitors’ products 4. Look for niches 5. Develop marketing plan Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -14
  • 15. Product-Positioning Map for Banks Personal Impersonal Aggressive Conservative Bank A Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -15 Bank B Bank C Bank D Bank E
  • 16. Product-Positioning Map for Personal Computers High Capability Good Customer Service Bad Customer Service Firm 1 Firm 2 Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -16 Firm 3 Low Capability Firm 4
  • 17. Product-Positioning Map for Menswear Retail Stores Conservative, everyday menswear Low Price High Price Average department store Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -17 Very latest, fashionable menswear Average specialty chain Average mass merchandiser or discounter
  • 18. Product-Positioning Map for the Rental Car Market High Convenience High Customer Loyalty Low Customer Loyalty Firm 1 Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -18 Firm 2 Firm 3 Low Convenience
  • 19.  Look for a vacant niche  Don’t serve two segments with the same strategy  Don’t position yourself in the middle of the map Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -19 Product Positioning
  • 20. Finance/Accounting Issues  Acquiring needed capital  Developing projected financial statements  Preparing financial budgets  Evaluating the worth of a business Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -20
  • 21.  Raise capital – short-term debt, long-term debt, preferred, or common stock  Lease or buy fixed assets  Determine appropriate dividend payout ratio  LIFO, FIFO, or market-value accounting  Timeframe of accounts receivable  Discounts on accounts  Amount of cash to be kept on hand Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -21 Finance/Accounting Issues
  • 22.  EPS/EBIT analysis  Earnings per share/earnings before interest and taxes Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -22 Finance/Accounting Issues Debt vs. Equity Decisions
  • 23. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -23
  • 24.  Allows an organization to examine the expected results of various actions and approaches Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -24 Finance/Accounting Issues Projected Financial Statement Analysis
  • 25. Steps in Preparing Projected Financial Statements 1. Prepare income statement before balance sheet (forecast sales) 2. Use percentage of sales method to project CGS & expenses 3. Calculate projected net income Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -25 Finance/Accounting Issues
  • 26. Steps in Preparing Projected Financial Statements (cont’d) 4. Subtract dividends to be paid from net income and add remaining to retained earnings 5. Project balance sheet items beginning with retained earnings 6. List comments (remarks) on projected statements Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -26 Finance/Accounting Issues
  • 27. Projected Income Statement Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -27
  • 28. Projected Balance Sheet Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -28
  • 29. Details how funds will be obtained and spent for a specified period of time Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -29 Finance/Accounting Issues Financial Budget
  • 30. Types of Budgets Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -30  Cash budgets  Operating budgets  Sales budgets  Profit budgets  Factory budgets  Capital budgets  Expense budgets  Divisional budgets  Variable budgets  Flexible budgets  Fixed budgets
  • 31. Evaluating Worth of a Business  Central to strategy implementation – integrative, intensive, and diversification strategies often implemented through acquisitions of other firms Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -31 Finance/Accounting Issues
  • 32. 1. What a firm owns 2. What a firm earns 3. What a firm will bring in the market Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -32 Evaluating Worth of a Business Three Basic Approaches
  • 33. Evaluating Worth of a Business Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -33  Net worth or stockholder’s equity  Net profit – conservative value would be five times the firm’s current annual profits  Price-earnings ratio method  Outstanding shares method
  • 34. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -34
  • 35. Research & Development Issues Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -35 New products and improvement of existing products that allow for effective strategy implementation
  • 36. Constraints  Level of support constrained by resource availability  Technological improvements shorten product life cycles Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -36 Research & Development Issues
  • 37. Three Major R&D Approaches to Implementing Strategies 1. First firm to market new technological products 2. Innovative imitator of successful products 3. Low-cost producer of similar but less expensive products Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -37 Research & Development Issues
  • 38. Management Information Systems (MIS) Issues Having an effective management information system (MIS) may be the most important factor in differentiating successful from unsuccessful firms. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -38
  • 39. Functions of MIS  Information collection, retrieval, and storage  Keeping managers informed  Coordination of activities among divisions  Allows firm to reduce costs Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -39 MIS Issues
  • 40. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 8 -40