6. e-Learning and Small Business Literature review Training and e-learning in small business National telephone survey of 300 small businesses Property and Business Services, Retail, Construction and Manufacturing These sectors account for >60% of all small businesses Small business = 0-19 employees Case studies Further insights into training practices and e-learning perceptions
7. What the literature said Small business training focused on short-term “bite size chunks” to meet immediate business needs Employees learn by doing “on the job” (not perceived as “training”) Indifferent to formal or certified training E-learning can deliver training when and where it is required Blended solutions preferred, linked to face-to-face instruction and experiential learning
8. Research findings: Technology All or most employees have internet access Internet access at work No computers No internet No computers No internet Dial up Broadband Internet connection
9. Research findings: Focus of training Learning from peers, observation Product knowledge Short courses, conferences, seminars Industry training (VET, professional, tertiary) Informal Formal On-the-job Off-the-job RPL/RCC Source : Small Businesses and Industry Training: Individualised approaches that work, Fraser, T, NZ Industry Training Federation, Nov 2005
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11. Research findings: Training information Proportion of respondents Internet #1 source for e-learning information Rarely mentioned as a source of e-learning information
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13. What the case studies said Most staff have access to broadband internet Staff learn from others on-the-job in response to business needs Training is highly specific to business Suppliers commonly use e-learning tools (CD-ROM, online) combined with hands-on training sessions Open to concept of e-learning, but concerned about relevance and effectiveness There is value in spending time with owners/managers to explore training options
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Notas do Editor
Introductions This session will provide and overview of some of the Research being undertaken by the Australian Flexible Learning Framework.