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Company proﬁle Ac5vi5es & services Selected cases September 2011 1
Source Ouest – Interna/onal Logis/cs Consul/ng Strong Growth An experienced team • Founded in April 2009, Oﬃces in • Consultants originated from a range of Versailles -‐ France diﬀerent horizons • Revenues 2009 : 180 K€ • Management roles in logis5cs & • Revenues 2010 : 600 K€ supply chain • Network of opera5ng partnerships • Over 100 signiﬁcant projects covering France, Germany, Italy, UK, managed Spain and Benelux, Singapore. • Wide skillset available • 5 consultants • Management, development • Opera5ons, Engineering • Focus • Sectors : Retail, Life science, Out of home dining, automo5ve, building materials • Interna5onal : Europe, Asia, Middle East • Focus on clients with a high value chain crea5on poten5al • Sa5sfy a limited number of core clients : >50% of revenues is « repeat business » • Our mission • Advise by integra5ng innova5ve supply chain solu5ons into businesses value chains • Develop a unique partnership based on customer in5macy • Develop customer teams exper5se through day to day collabora5ve work • Transfer current industry prac5ce know how and an5cipate on future standards • Our values • Engagement, excellence, team work for tangible results 2
Our business spans from incep/on of supply chain concepts to their eﬀec/ve implementa/on into services Discover Design Develop Deploy • Business vision • Network • Transport modes • Change issues • Customer service Architecture decisions integrated into ambi5on • Organisa5on & • Inventory Implementa5on • Supply chain workﬂow eﬃciency ramp up strategy value crea5on • Concep5on, modelling • Build and deploy poten5al sizing and • Tender, evaluate, teams • Sustainable opera5onal setup contract & • Troubleshoo5ng development of logis5cs sites monitor 3 PL/ • Monitor agenda • Budge5ng & carriers contracts performance • Integra5ng the COGS modelling • WMS/TMS tools against plan heritage into the • Make or buy » : speciﬁca5on • Bug iden5ﬁca5on next model strategic • Technology and ﬁxes • Supplier mapping appraisal of the • Detailed process • Repor5ng & evalua5on on opportunity to manual • Post mortem supply chain outsource • Project planning analysis capabili5es logis5cs • Budget control opera5ons 3
Our diﬀerence : we operate across Europe and Asia Ownership & Exper/se Culture accountability • Source Ouest leverages the • Supply chain & logis5cs • At Source Ouest, we are all exper5se of a network of exper5se, acquired in too aware of the proven partners opera5ons and in the importance of the cultural • Source Ouest manages the boardroom alike, is the dimension in making a assignments and remains common denominator of success of interna5onal accountable for the quality the extended team projects of its deliverables • We provide exper5se in all • All Source Ouest partners aspects of logis5cs bricks have a proven experience in managing mul5 na5onal transforma5on projects in supply chain McKinsey es*mates that 85% of worldwide GDP will be sold across interna*onal borders in 20 years. Geographies covered: UK, Germany, Czech Republic, Hungary, Spain, Italy, Poland, Russia, Ukraine, Turkey, South East Asia, China 4
Selected cases – Strategy & organiza/on Client Stakes Objec/ves Results Healthcare at • Reduce procurement costs (40 M €) • Structured tendering for medical devices leading to a home • Create & organize a supply chain dept. 3 M€ anual saving • Leverage group size under LBO • Design network of plamorms, central stocks & • Sales forecast & inventory planning implementa5on • Logis5cs performance regional outbases (processes & tools) opera5ons • Recruitment & coaching of the supply chain team • Op5mise inventory loca5on against service levels • Ra5onalisa5on and reduc5on of ﬂeet by 12% • Shrink the van ﬂeet (>500) Frozen CPG • Devise commercial strategy logis/cs • Structured partnerships with 3 major European • Formulate and develop service oﬀering players • Under u5lised deep freeze including pan European refrigerated • Vendor managed inventory concept successfully storage warehouse (24,000 transport introduced to major retailers. pallets) • Develop strategic partnerships with • Full and marginal cos5ng tool to allow dynamic refrigerated carriers • Build a cost and pricing model gross margin management Hospitality industry • Design and implement processes with clear • Implemented a new supply chain organisa5on from • Too high inventory, responsibili5es over sales forecast, merchandise products managers to shop back oﬃce obsolescence on seasonal items replenishment rules and inventory planning • Implemented a speciﬁc sooware suppor5ng the over wide range of SKU’S • Reduce inventory by 25% collabora5ve workﬂow for store replenishment via • Out of stocks on the sales ﬂoor • Improve availability to 95% on top 100 automa5c reordering runners • Inventory and availability on target Hospitality industry • Review inbound logis5cs organisa5on • Improvement plan of web based ordering tools at • Focus inbound logis5cs on value performance (cost, quality/safety, service) hotel level delivered to hotels • Propose improvements to suppliers • Based on hotel logis5cs requirements extensive • Improve service (wholesalers ) logis5cs survey, focus logis5cs on genuine expecta5ons • Reduce inbound logis5cs cost • Economical evalua5on of an integrated • Opera5ng cost improvement poten5al within 8% to inbound logis5cs system 18% depending on op5ons 5
Selected cases – Global supply chain Client Stakes Objec/ves Results Sourcing for Retail • Take control of supply chain from China to • SOP’s designed and agreed with 2 appointed 3PL’s • Global Sourcing Asia poten5al export to Carrefour countries worldwide • Purchase order track and trace system implemented under-‐u5lised • Implement control tower model based on • Solu5on rolled out intra Asia and ROW • Logis5cs in hands of suppliers SOP’s and Track and trace systems • Increased volumes by 50% over 2 years : France share • Increase internally sourced volume dropped from 70 to 40% Sourcing for Retail • Design a mul5 countries hub based system to • Mul5 country hub (16,000 Sqm) implemented in • High cost of inbound logis5cs consolidate freight in Asia Malaysia (PTP) to deconsolidate/reconsolidate 18,000 from Asia to Europe for • Eliminate merge in transit opera5ons in Teu’s from 6 Asian countries into NL and Germany for seasonal products Europe direct container delivery into stores • Insuﬃcient reliability in supply • Minimize inbound logis5cs costs • 92% of deliveries within the week of due date Sourcing for Retail • Reduce system inventory from 120 days to less than • Too high inventory of • Design a « shared services » supply chain 70 day by implemen5ng a a consolida5ons solu5on permanent range held in organisa5on servicing 12 european retail into mul5 BU FCL and weekly increased shipping european warehouses and brands frequency ex Chinese ports. stores • Prove the economical trade oﬀ obtained via • Iden5ﬁca5on of key opera5ng processes between • Import logis5cs controlled by mul5 BU consolida5on in sourcing area by European BU’s and sourcing oﬃce. Organisa5onal chinese supplier changing incoterms alignment and preliminary selec5on of 3PL’s to operate the solu5on. 6
Selected cases – Opera/onal performance Client Stakes Objec/ves Results Retail DC ops • Losses for the 3PL opera5ng • New local management • Restore sustainable service level to stores na5onal NDC in Hungary • All processes audited & improved through IT best use • Restore Opera5ng Proﬁt to Group • High turnover in site • Restored quality of service aoer 3 months expecta5on management • Restored sustainable posi5ve EBIT aoer 6 months • Rebuild customer conﬁdence in long term • Service to stores below • Renego5ated tariﬀs and extended contract with ability to serve contractual KPI’s client Retail DC ops • 3PL not working proac5vely • Won the contract for a 3PL (design, nego5a5on & • Design alterna5ve warehouse & distribu5on enough towards customer implementa5on) process enabling late cut oﬀ 5me for store service development • Extended the ordering cut oﬀ 5me by 2 hours orders requirements • Upscaled the rate of X-‐dock from 45% to 60% and • Increase the rate of X-‐docked products at DC • Contract renewal situa5on reduced pick faces at DC by 1,500 Sku’s Logis/que & • Sucessfully implement Import • Engineer a ﬂexible lease on warehousing site Distribu/on warehouse in Bucarest • Retain key talented staﬀ in a highly • Successful implementa5on managed in 3 months • Variabilise opera5ng costs in a compe55ve and turnover labor market • Extended range to locally sourced CPG products in strong growth environment and • Deliver from day one high service levels to year 2 increasing requirements for sa5sfy an aggressive hypermarkets opening • Controlled staﬀ tunover : <15% over 12 months Roumanie warehouse space programme Medical products • Opex reduc5on in semi distribu/on • Opex reduc5on automated distribu5on • Process mapping & Reengineering centers • On going • Nego5a5ons with industrial rela5on • Delivery round op5misa5on counterparts prior to go live using market leader sooware • Iden5ﬁca5on and management of economic • Insuﬃcient cost control on 3rd subordina5on cases • Renego5ated all 300 contracts at local level and party transport • Formal tendering process at local level control processes and tools implemented centrally • High variability on cost per mile implemented for central monitoring • Opex reduced by 5,5 % • Reduc5on in opex budget 7
Our team brings signiﬁcant interna/onal experience 8