Marc Green
Sacramento, CA // Phone: 916-834-8711 // E-Mail: mwgreen431@me.com
Objective
To continue developing my career b...
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Marc Green- Marketing Resume

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Marc Green- Marketing Resume

  1. 1. Marc Green Sacramento, CA // Phone: 916-834-8711 // E-Mail: mwgreen431@me.com Objective To continue developing my career by working in a marketing position with a company that values creativity and innovation. Experience Apple Inc- Genius / Senior Advisor 2012-Present - Promoted to highest level of customer support with Apple, which included personalized customer support and assistance by phone - Responsible for a high volume of customer calls inbound/outbound and the associated customer experience from start to finish - Experience in leading staff meetings, both technical and non-technical, and mentoring peers - Highly skilled in troubleshooting all versions of Mac OS and iOS, and iCloud/Apple ID. Including software and hardware isolation Apple Inc- Sales 2010-2012 - Consumer Sales - Business Sales- developed custom business solutions using Apple products and third-party software - One of three sales specialists to meet all sales metrics and quotas, including business sales - Top five in consumer and business sales for last year, while working part time and going to college BBT Action Sports- Manager 2008-2010 - Developed advertising media, managed social media accounts, and created in-store promotions. - Responsible for store stock and purchasing new merchandise - Managed web sales and shipping, Managed web content and promotions Education / Certification Sacramento State University, California 2011-2014 - Bachelor of Science, Business Administration, Marketing - Worked on multiple Business marketing and advertisement plans for local businesses in the Sacramento area Skills - Ability to work well alone and in a team environment - Strong ability to work with clients face to face, as well as remotely - Ability to work with a high level of ambiguity and with little direction from management - Excellent written and verbal communication - Strong ability to work on multiple projects with strict deadlines - Strong fundamental knowledge of marketing and advertising principles - Strong knowledge of Windows, MS Office, Mac OS, and iOS
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