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Social Media and
the Entrepreneurial Journalist
Social media can be part of the solution
for the 3 key challenges an
entrepreneurial journalist faces: content,
distribution and monetization.
Social Content: YouTube
Social Content: Flickr




cc licenses
Social Content: Twitter Photos
Curating Content: Simple Slides
Storify
Social Bookmarking
Tumblr Reblogging
Quizzes and Surveys
Crowdsourcing Content
Google Docs
● Gathering info using
  Forms

● Crowdsourcing

● Free word
  processor/Excel/Powerp
  oint
Crowdsourced map: Google Maps
Crowdmapping




Free, fast and reader-friendly
Polling, Gathering Ideas




Feature Example - TBD
News Example - HuffPost
Search for Content

● Search by keywords, location, time
● Reach out for more info
● Follow who you reach out to
Social Media for
Distribution & Storage
Social Media for
 Monetization
Create your own social product
Why is social media important
      for a new brand?
Social Media and Brands

Establish your brand's identity before consumers
or competitors can

Perform customer service

Reach influential audiences
Getting Started
Find Your Persona
Who is my Brand?
Questions to Ask

● How conversational should the tone be?
● What sort of tone is right for my content and
  audience?
● Am I a friend, a voice of authority or
  somewhere in-between?
Audience

● Who is my audience?
● What do they want?
● When is my audience online?
Overall Strategy

● How much two-way communication?
● Who am I competing with? What can I
  do better on social media?
● Do I re-tweet? Who? Why?
● How will I have time?
Twitter

 ● 13% of all American web users
 ● Those aged 18-29 more likely users than
   older Americans
 ● African-Americans and Latinos are more
   than twice as likely to use Twitter as are
   white internet users
 ● Majority are college-educated

Source: Pew, 2011
Powered by followers



 You                   They
 follow                follow
Who you should follow

● Your competitors (bloggers too)
● People in your field of interest
● Popular people in your related/local
  Twittersphere
● Those who reply to you
● Those who re-tweet, share your links
Finding who to follow

● By subject/location: Twellow.com,
  Wefollow.com
● Muckrack.com (for finding journalists)
● Look at others’ follows/followers
● Spy on Twitter lists
● Listorious.com
Interacting With Users
8 Simple Rules of Social Interaction

1. Respond to replies, comments and questions
(especially questions) everywhere

2. Be transparent in all you do

3. Ask for help when you need it

4. Be thankful
8 Simple Rules of Social Interaction

5. Make corrections quickly and publicly

6. Address criticism without spats

7. Be consistent

8. Don't just push your content out
Tweeting Like You Mean It

● Curation > Broadcasting
● Use your news nose
● Timing is everything
● Think like a copyeditor
● Think before you re-tweet
What Not to Do
Brands Behaving Badly
Brands Behaving Badly
Facebook

Be More Than Just Friends
Facebook

 ● 94.7 million Americans, about 50%
   penetration in most states
 ● Growing fastest among older Americans
 ● Majority women, but may differ for brands




Source: Facebook
Pages Not Profiles
Get Them Talking

● Sports
● Politics
● Heartwarming stories & photos
● Behind the scenes info
● Hot topics
Wording Matters
    ● Posed Questions +64%
    ● Call to read or take a closer look +37%
    ● Personal reflections +25%
    ● Clever, catchy tone +18%


% more feedback over average
Source: Facebook
Images Matter
Timing Matters
    ● Post late in the week and on weekends
    ● Post throughout the day




Source: Facebook
Page Management
● Set your word filters, moderate
  comments
● Take advantage of media, people
  respond to videos and photos
● Don't go automatic
Tips from the PR experts...

Interact with fans in comments

Address negative comments quickly

Share stories, inspire others to do the same

Don't be "selling" all the time, just be real
Reputation Management

 Find out what people are saying
     and address it head-on
Google Alerts

Know what's out there - and
        respond
Set up your alerts

google.com/alerts

Eliminate results from your company site:

"first last" -yoursiteurl.com
Twitter keyword searches
More alerts

Video alerts

RSS feed alerts

Social mention reports
Ways To Open Up
Chats
Real Life Engagement
Mandy Jenkins

    Twitter: @mjenkins
  ZombieJournalism.com

     Find these slides at:
slideshare.net/mandyjenkins

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