1. THE 10 BEST TIPS FOR
DRIVING TURNAROUND CHANGE
B2B Operational Excellence

2. AT SOME POINT IN YOUR
CAREER, YOU WILL BE
RESPONSIBLE FOR
TURNING AROUND A
FAILED PROJECT, TEAM,
DIVISION OR BUSINESS.

3. Tip #1
A shared sense of
urgency is critical to
transformation.
DON’T hide the
need to change.

4. Tip #3
NEVER worry about
what can’t be done,
only what must be done.

5. Tip #4
Be respectful of people.
Hindsight is 20/20 & nobody made
bad decisions on purpose.

6. Tip #5
Transformation requires everyone to be onboard;
great skills don’t outweigh a rotten attitude.

7. Tip #13
Personally thank the people who are
contributing to positive change,
hand write a thank you card.

8. Tip #16
Talkingabout vision is great,
but people need written plans
they can execute against.

9. Tip #18
Prevent indecision
---- it is corrosive.

10. Tip #19
Leadership in
charge when
things went wrong
can rarely turn
things around
themselves.

11. Tip #20
Empower and require people to fix problems.
They usually do fine and you can’t do it all alone.

12. Tip #21
If you have to do it more than once,
figure out how to do it right.

13. Tip #22
Say what you mean,
NO weasel words
or room for ambiguity.
People will appreciate it.

14. Tip #26
How you treat people
during layoffs will impact
how the remaining team
views you.

15. Tip #28 – Never be constrained.

16. Questions? Contact me…
Matt Jackson
President
OpsVantage
mattj@OpsVantage.com
@jackson_matt (425) 654-4727
Ops-Vantage.comMatt Jackson
B2B Operational Excellence