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DATA CENTER & IT INfRAsTRuCTuRE ExpERTsCASE STUDYBANDWIDTH ADVISORS REDUCES AMDOCSINTERACTIVE’S DATA CENTER COST BY 50%Introduction DATA CENTER CONsOLIDATION pROJECT ROI fAsT fACTsAmdocs is a market leader in customer experience systems innovation, • Only 100 days from selection anddelivering the most advanced business and operational support negotiation to move in/move outsystems to innovative service providers in more than 60 countries. The • 50% reduction in data center costscompany’s digital commerce, personalization, and mobile Internet • 75% reduction in bandwidth costssolutions are offered through Amdocs Interactive, a unit formed in • Flexible contract terms and significant multi-year savings2008. Amdocs’ systems, platforms and services are all founded on adeep commitment to operational excellence. BENEfITs Of ENGAGINGThe Challenge BANDWIDTH ADVIsORsAmdocs Interactive inherited multiple data center operations from the acquisition of • Eliminate time spent considering dataSeattle based Qpass, including: center providers that do not meet your long-term needs• More than 70 full size racks in a carrier grade Seattle data center• Additional racks in another carrier grade Seattle data center • Identify the critical drivers and• Plus racks in the company’s own downtown Seattle data center pricing considerations, such as power requirements, up-front building costs,A business case analysis of the costs associated with running these disparate data center and bandwidthoperations led Benny Zaidenberg, Amdocs Interactive’s IT Director, to conclude that thecost structure was out of line. “Our analysis showed that we could significantly reduce costs • Deliver cost and time savings throughby moving all production operations to our Salt Lake City data center while consolidating tireless and thorough negotiation on your behalfall non-production operations in a single Seattle area data center,” explained Zaidenberg.“In addition, our team was committed to supporting Amdocs’ commitment to operational • Get the right senior executives andexcellence by moving off old hardware and accelerating virtualization in the non-production decision makers in front of you to reviewenvironment.” a contract that truly meets your needsOnce a decision was made to consolidate all non-production operations in a single datacenter, Zaidenberg and his team were faced with a significant timing challenge. Thecompany’s primary Seattle data center contract was up for renewal, giving the team just fivemonths to choose a facility, negotiate a contract, configure the space, and move in. “Weknew it would be a challenge to meet an aggressive time line,” said Zaidenberg. “Thanksto the support of Aaron Loehr and his team at Bandwidth Advisors, we met our time lineobjective and beat our cost savings projections.”