1.
Success Story
E-Commerce Industry
Manpower - Malaysia
Temp Staffing

2.
Success Story: Manpower Temp Staffing – E-Commerce Industry
Situation
 The Client has 5 service providers with 300 baseline workers, Subang & Shah Alam
 New Warehouse needed 100 headcount within 2 – 4 weeks timeline
 Aggressively ramp-up temp hiring during seasonal peaks (quarterly & year-end)
 Set-up project team to delivery contingent staffing + services
 Headcount of adhod temp for on-going campaign needed with high numbers and with high attrition rate
 The resources were for warehouse assistance like general warehouse assistant, forklift drivers, hand-
pallets MHE operators, onsite – s.
 Scope involved pick & pack, inbound, outbound, stock counting, inventory.
Solution  Invested in SME, Project Manager, & Lead expertise in 6sigma, Warehouse management and Distribution
Centre’s House Rules & WMS (Warehouse Management Solutions)
 Activated Recruitment drive around the warehouse area and referrals programs
 Developed a customized benefits plan for associates in line with the employment act
 Followed a bill rate model. Managed all candidates’ records from on boarding, payroll & off boarding
 Provided 1 month guarantee with immediate replacements in less than 3 days
 Provided legal and industrial relations guidance and consultations
Results  Three service provider and able to reduce cost of monitoring multiple service provider
 Filled all 250 temp hire in given timeline supporting day and night shift.
 Managed the project for 3 months and gain a confirmation to work with client for 12 months.
 93% retention of staff with immediate replacements in 3 days of leavers
 0% accidents during the whole year campaign

3.
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cultures, employment laws, job markets and Talent
70+ years of experience in recruiting, assessing, up-skilling, re-skilling
and qualifying candidates for work readiness and associates for
on-the-job success
Optimized multi-channel approach to connect talent to organizations
better and faster than ever
A global leader in contingent staffing and permanent recruitment. Through our
expertise in talent resourcing and workforce management, we provide rapid
access to a highly qualified and productive pool of candidates.
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