Success Story
Manufacturing Industry
Manpower - Malaysia
Managed Services

Situation  The production floor required Material Handlers and Trolley Pushers to manage, deliver, and stock high
value raw materials and finished products
 The challenge was in sourcing and retaining staff capable of doing highly demanding physical work
Solution
 ManpowerGroup deployed a Managed Service solution
 Managed OT, disciplinary issues, absenteeism and employee engagement
 Put in place a recognition process for high performing staff
 Hired supervisors who developed a high since of community and positive culture through group sports
events and birthday celebrations
Results
 Through the Managed Services model, productivity gains per employee reached up to 20%
 Initial engagement with the client started with 10 HC and expanded to 60 over 5 years
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Success Story: Manpower Managed Services – Manufacturing Industry

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