! 
! 
Social 
Learning 
! 
in 
Brazilian 
Government 
! 
with 
Plone: 
a 
Communities 
! 
of 
Practice 
Platform 
! 
! 
Jo...
SUMMARY 
! 
Context 
Purpose 
The 
CoPPla 
Cases 
Performance 
Future
Context
Context 
• Learning 
environments 
based 
on 
social 
and 
collaborative 
learning 
! 
! 
• Building 
digital 
habitats 
t...
CONTEXT 
• Beginning 
2008 
2010 
2012 
2013 
2014
Purpose
PURPOSE 
• Why 
use 
digital 
habitats 
to 
learn 
together 
! 
! 
! 
• Brazilian 
Government 
requirements 
to 
spread 
t...
PURPOSE 
• Build 
digital 
habitats 
to 
Communities 
of 
Practice 
• a 
REQUIREMENTS 
place 
where 
people 
share 
conten...
PURPOSE 
Community Management 
! 
• A 
Folder 
as 
a 
garden 
or 
ecosystem 
of 
CoPs
PURPOSE 
Community Management 
! 
• A 
Folder 
as 
a 
garden 
or 
ecosystem 
of 
CoPs 
REQUIREMENTS 
• Allow 
members 
to ...
PURPOSE 
Dynamic of interaction 
! 
• Display 
community 
space 
of 
sharing 
content 
• Display 
list 
of 
members 
of 
a...
PURPOSE 
Sharing Contents 
! 
• Deliver 
some 
sharing 
space 
for 
files, 
images, 
links, 
documents, 
events, 
forums, ...
PURPOSE 
Privacy and Performance 
! 
• Unlimited 
number 
of 
communities 
and 
participants 
• Levels 
of 
content 
acces...
The 
CoPPla
THE COPPLA 
Requirements 
! 
• Content 
Repository: 
๏ Folder 
hierarchy 
• Event 
management 
• Discussions 
organized 
b...
THE COPPLA 
Member View
THE COPPLA 
Moderator View
THE COPPLA 
Creating Communities
THE COPPLA 
Setting up Tools
THE COPPLA 
CoP Internal View
THE COPPLA 
Sharing Action Bar
THE COPPLA 
Content Action Bar
THE COPPLA 
Adding a Post
THE COPPLA 
Timeline Comment
THE COPPLA 
Timeline actions
THE COPPLA 
Content area view
THE COPPLA 
Inserting content
THE COPPLA 
Subcommunities
THE COPPLA 
CoPPla Chat 
! 
• Simple-­‐and-­‐easy 
solution 
MongoDB+Tornado 
• Avoiding 
dependencies 
(XMPP, 
JABBER, 
e...
THE COPPLA 
CoPPla Chat 
! 
• Simple-­‐and-­‐easy 
solution 
MongoDB+Tornado 
• Avoiding 
dependencies 
(XMPP, 
JABBER, 
e...
Cases
Public and Private CoP Projects 
! 
! 
! 
! 
! 
! 
! 
• 840 
Cops 
• 9990 
CASES 
members 
in 
2014 
• more 
than 
26000 
...
Visão geral do público-­alvo 06/2014 -­ 30/06/2014 
USAGE 
01/Visão geral 
+ Adicionar segmento 
Sessões 
333...000000000 ...
CASES 
New Requirements 
New Design 
New access portlets
CASES 
New Requirements 
Performance 
CoP Mobile App 
Ir para este relatório 
01/Visão geral do público-­alvo 10/2014 -­ 2...
Performance
PERFORMANCE
PERFORMANCE
PERFORMANCE
Future
THE COPPLA 
• Keep 
in 
mind 
compatibility 
with 
Plone 
5 
• Solve 
performance 
and 
scalability 
issues 
with 
the 
co...
! 
! 
Thanks! 
! 
Answers? 
! 
! 
! 
joaoluis.tavares@gmail.com 
! 
lccruzx@gmail.com 
No sleep for you!
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Social Learning in Brazilian Government with Plone: a Communities of Practice Platform

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Joao Luis Tavares and Luciano Camargo Cruz.
Nowadays, we are being faced with several learning strategies based on Web 2.0 technologies. Traditional virtual learning environments offer several functionalities to promote a distance learning experience, however using traditional learning methodologies.
Our team is working on learning environments based on social and collaborative learning strategies using constructivist methodologies. In order to build a true digital habitat to people learn together, we are developing a platform of communities of practice. This platform intends to offer a flexible community workspace, that allow group of people to interact and collaborate effectively within their own area of work, changing knowledge and working practices.
The CoPPLA (Communities of Practice Platform) Plone product provides a generic platform for building virtual communities of practice for social learning applications through a set of communication and collaboration tools integrated into a common environment for sharing knowledge.
This platform provides management features of communities, from its creation to maintain the content and participants, and visualization in a friendly and intuitive layout. The collaborative toolkit delivered with the platform is configurable and involves the manipulation of collections of all types of documents (texts, videos, images, web pages, links), events scheduling and agenda, discussion forums, collaborative spaces for exchanging experiences (Portfolio), collaborative spaces for learning experiences (Task Space) and communication tools.
Users have the ability to create and manage their communities as a space for sharing knowledge involving learning activities. The product can be installed on any Plone portal with a set of workflows which define access permissions through roles assigned to members of the community. The platform makes the content creation and the manipulation of objects more flexible and intuitive. For security, access to objects occur through control of permissions defined by the type of community access (private, restricted and public).
We are now engaged in several projects with the Brazilian Health Ministry in the context of an overall learning program on all over the country. The platform handles over than thousands of access into near of 1.200 communities distributed on the cloud. Performance and security issues are strongly important and easily handled by Plone.
Our future challenges with this project is twofold: how to keep it compatible with Plone 5 and surpass performance and scalability issues with the constant growing of communities, people and access; and, second, how to evolve this platform to reach a Semantic Web compliance. In this way, we are building sceneries to promote a fast evolution toward some contextual workspace and social interactions involving the Plone Community and free software solutions.

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Social Learning in Brazilian Government with Plone: a Communities of Practice Platform

  1. 1. ! ! Social Learning ! in Brazilian Government ! with Plone: a Communities ! of Practice Platform ! ! Joao Luis Tavares & Luciano Camargo Cruz
  2. 2. SUMMARY ! Context Purpose The CoPPla Cases Performance Future
  3. 3. Context
  4. 4. Context • Learning environments based on social and collaborative learning ! ! • Building digital habitats to people learn together ! ! • Learning through Communities of Practice
  5. 5. CONTEXT • Beginning 2008 2010 2012 2013 2014
  6. 6. Purpose
  7. 7. PURPOSE • Why use digital habitats to learn together ! ! ! • Brazilian Government requirements to spread the word • Projects with Brazilian Ministry of Health ! • Needs of a flexible community workspace, that allow groups of people to interact and collaborate effectively
  8. 8. PURPOSE • Build digital habitats to Communities of Practice • a REQUIREMENTS place where people share contents with a group of people • a certain level of self-­‐ management • Needs very good UI • Performance & scale for thousands } Community Management Dynamic of interaction Sharing Contents Privacy and Performance
  9. 9. PURPOSE Community Management ! • A Folder as a garden or ecosystem of CoPs
  10. 10. PURPOSE Community Management ! • A Folder as a garden or ecosystem of CoPs REQUIREMENTS • Allow members to create communities and manage the participantes (invite, add, …) • Delegate community management user participation, roles and permissions • Allow creation of member subgroups (sub-­‐communities) in an hierarchical way
  11. 11. PURPOSE Dynamic of interaction ! • Display community space of sharing content • Display list of members of a community • Send new contents daily in a digest style
  12. 12. PURPOSE Sharing Contents ! • Deliver some sharing space for files, images, links, documents, events, forums, comments, posts, … • Deliver some restrict space for personal portfolios • Deliver a workflow to easily change state of contents
  13. 13. PURPOSE Privacy and Performance ! • Unlimited number of communities and participants • Levels of content access: ๏ Public Communities ๏ Restrict Communities ๏ Private Communities • Need to some specific roles (Participant, Waiting, Moderator, Observer, Guest)
  14. 14. The CoPPla
  15. 15. THE COPPLA Requirements ! • Content Repository: ๏ Folder hierarchy • Event management • Discussions organized by domain • Portfolio productions • Membership (member access) • Collaboration (comment, interaction, production) • Interaction (themes, content, expertise) • Workflow (access control and permission levels)
  16. 16. THE COPPLA Member View
  17. 17. THE COPPLA Moderator View
  18. 18. THE COPPLA Creating Communities
  19. 19. THE COPPLA Setting up Tools
  20. 20. THE COPPLA CoP Internal View
  21. 21. THE COPPLA Sharing Action Bar
  22. 22. THE COPPLA Content Action Bar
  23. 23. THE COPPLA Adding a Post
  24. 24. THE COPPLA Timeline Comment
  25. 25. THE COPPLA Timeline actions
  26. 26. THE COPPLA Content area view
  27. 27. THE COPPLA Inserting content
  28. 28. THE COPPLA Subcommunities
  29. 29. THE COPPLA CoPPla Chat ! • Simple-­‐and-­‐easy solution MongoDB+Tornado • Avoiding dependencies (XMPP, JABBER, etc.)
  30. 30. THE COPPLA CoPPla Chat ! • Simple-­‐and-­‐easy solution MongoDB+Tornado • Avoiding dependencies (XMPP, JABBER, etc.)
  31. 31. Cases
  32. 32. Public and Private CoP Projects ! ! ! ! ! ! ! • 840 Cops • 9990 CASES members in 2014 • more than 26000 members in general • average of 55000 posts
  33. 33. Visão geral do público-­alvo 06/2014 -­ 30/06/2014 USAGE 01/Visão geral + Adicionar segmento Sessões 333...000000000 111...555000000 1... 8 de jun 15 de jun 22 de jun 29 de jun Sessões 22.550 Usuários 15.435 Visualizações de página 112.359 Páginas / sessão 4,98 Duração média da sessão 00:07:30 Taxa de rejeição 38,19% Porcentagem de novas sessões 64,95% New Visitor Returning Visitor 35% Todas as sessões 100,00% 65% Visão geral Sessões 222...000000000 111...000000000 Idioma Sessões Porcentagem de Visão geral Sessões 111...000000000 555000000 1... 5 de out 9 de out 13 de out 17 de out 21 de out Sessões 10.771 Usuários 3.517 Visualizações de página 136.701 Páginas / sessão 12,69 Duração média da sessão 00:15:42 Taxa de rejeição 17,57% Porcentagem de novas sessões 26,05% 1... 8 de mar 15 de mar 22 de mar 29 de mar Sessões 1. pt-­br 21.409 94,94% 2. en-­us 451 2,00% 3. en 449 1,99% 4. pt-­pt 129 0,57% 5. en-­gb 23 0,10% 6. pt 20 0,09% 7. es-­es 16 0,07% 8. c 15 0,07% 9. es 9 0,04% 10. fr 4 0,02% © 2014 Google Todas as sessões 100,00% Returning Visitor New Visitor 73.7% Ir para este relatório + Adicionar segmento + Adicionar segmento 26.3% Visão geral do público-­alvo 23/09/2014 -­ 23/10/2014 Visualizações de página 128.957 Visão geral + Adicionar segmento Taxa de rejeição 37,63% Sessões Returning Visitor New Visitor 49.3% 50.7% 29 de set 6 de out 13 de out 20 de out 111000000 555000 Sessões 893 Usuários 275 Visualizações de página 7.342 Páginas / sessão 8,22 Duração média da sessão 00:08:19 Taxa de rejeição 20,83% Porcentagem de novas sessões 20,04% Returning Visitor New Visitor 20% 80% Todas as sessões 100,00% Ir para este relatório Visão geral do público-­alvo 01/10/2014 -­ 23/10/2014 Visão geral + Adicionar segmento Sessões 111...000000000 555000000 Sessões 25.396 Usuários 15.640 Páginas / sessão 5,08 Duração média da sessão 00:06:05 Porcentagem de novas sessões 49,17% 1... 5 de out 9 de out 13 de out 17 de out 21 de out Sessões 10.771 Usuários 3.517 Visualizações de página 136.701 Páginas / sessão 12,69 Duração média da sessão 00:15:42 Taxa de rejeição 17,57% Porcentagem de novas sessões 26,05% Returning Visitor New Visitor 26.3% 73.7% Todas as sessões 100,00% Ir para este relatório Visão geral do público-­alvo 01/03/2014 -­ 31/03/2014 Idioma Sessões Porcentagem de Sessões 1. pt-­br 24.079 94,81% 2. en-­us 640 2,52% 3. en 276 1,09% 4. pt-­pt 179 0,70% 5. it 60 0,24% 6. es 41 0,16% 7. es-­es 30 0,12% 8. pt 26 0,10% 9. en-­gb 22 0,09% 10. fr-­fr 9 0,04% Ir para este relatório Visão geral do público-­alvo 01/10/2014 -­ 23/10/2014 Idioma Sessões Porcentagem de Sessões 1. pt-­br 10.303 95,65% 2. en-­us 293 2,72% 3. pt-­pt 85 0,79% 4. en 45 0,42% 5. c 26 0,24% 6. fr-­fr 11 0,10% 7. en-­gb 7 0,06% 8. pt_br 1 0,01% © 2014 Google Todas as sessões 100,00%
  34. 34. CASES New Requirements New Design New access portlets
  35. 35. CASES New Requirements Performance CoP Mobile App Ir para este relatório 01/Visão geral do público-­alvo 10/2014 -­ 23/10/2014 Visão geral + Adicionar segmento Sessões 111...000000000 555000000 + Adicionar segmento 1... 5 de out 9 de out 13 de out 17 de out 21 de out Sessões 10.771 Usuários 3.517 Visualizações de página 136.701 Páginas / sessão 12,69 Duração média da sessão 00:15:42 Ir para este relatório Taxa de rejeição 17,57% 222...000000000 111...000000000 Todas as sessões 100,00% Visão geral do público-­alvo 23/09/2014 -­ 23/10/2014 1... 8 de mar 15 de mar 22 de mar 29 de mar Porcentagem de novas sessões 26,05% Returning Visitor New Visitor 26.3% 73.7% Usuários 15.640 Visualizações de página 128.957 Duração média da sessão 00:06:05 Taxa de rejeição 37,63% Returning Visitor New Visitor 49.3% 50.7% Idioma Sessões Porcentagem de Sessões 1. pt-­br 10.303 95,65% 2. en-­us 293 2,72% 3. pt-­pt 85 0,79% 4. en 45 0,42% 5. c 26 0,24% 6. fr-­fr 11 0,10% 7. en-­gb 7 0,06% 8. pt_br 1 0,01% © 2014 Google Todas as sessões 100,00% Ir para este relatório Visão geral do público-­alvo 01/03/2014 -­ 31/03/2014 Visão geral Sessões Sessões 25.396 Páginas / sessão 5,08 Porcentagem de novas sessões 49,17% Idioma Sessões Porcentagem de Sessões 1. pt-­br 24.079 94,81% 2. en-­us 640 2,52% 3. en 276 1,09% 4. pt-­pt 179 0,70% 5. it 60 0,24% 6. es 41 0,16% 7. es-­es 30 0,12% 8. pt 26 0,10% Visão geral + Adicionar segmento Sessões 29 de set 6 de out 13 de out 20 de out 111000000 555000 Sessões 893 Usuários 275 Visualizações de página 7.342 Páginas / sessão 8,22 Duração média da sessão 00:08:19 Taxa de rejeição 20,83% Porcentagem de novas sessões 20,04% Returning Visitor New Visitor 20% 80% Todas as sessões 100,00%
  36. 36. Performance
  37. 37. PERFORMANCE
  38. 38. PERFORMANCE
  39. 39. PERFORMANCE
  40. 40. Future
  41. 41. THE COPPLA • Keep in mind compatibility with Plone 5 • Solve performance and scalability issues with the constant growing of communities, people and access • Evolve the platform towards to Semantic Web and Recommendation • Funds from CNPq for 2 years to develop a Semantic Web complaint Portal, and • recommendation product solution • partnership with Brazilian Universities
  42. 42. ! ! Thanks! ! Answers? ! ! ! joaoluis.tavares@gmail.com ! lccruzx@gmail.com No sleep for you!

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