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“Top of Your Game” L&D 
Role of new technologies 
Phil Aspden
Career 1: Librarianship/ Information Science 
Curating 
Facilitating 
[pull paradigm]
Career 2: Adult Education 
Teaching 
Training 
[push paradigm]
Career 3: Learning technologies & Organisational 
Development 
Curating 
Facilitating 
Coaching 
Training 
[Balance of Pull & 
push]
Digital natives? - do you have one at 
home? 
Technology for learning?
The Environment 
• Consumerisation of IT 
• Knowledge and information 
explosion 
• Generation X/Y/Z [digital 
immigrants/ digital natives] 
• Social Learning 70/20/10 
• Economy
The Implications 
• Information/ knowledge available NOW 
[provenance] 
• Higher expectations of technology [it works!] 
• Pervasive connectivity & mobile devices 
• Expect to use technology 
• Training is a [small] part of an individuals 
development 
• Value for money / ROE questioned
Synchronous 
● Group of 2 or more 
● Interaction between people 
● Simultaneous communication 
● Requires planning, agreement and 
'space' 
Asynchronous 
● Individual 
● Interaction with pre-designed media 
e.g quizzes 
● Communication across space and time 
● Fits to own schedule 
Learning activities 
Teaching/ training Learning/ development
Quick exercise 
Draw up a list [2 columns] of the 
synchronous/ asynchronous training & 
learning activities that take place in your 
organisation now.
Quick exercise – 
a different lens 
In your lists highlight the formal training & 
learning activities that take place in your 
organisation now. 
Formal = organised/ instructor lead
Asynchronous Synchronous 
Hybrid 
Learning
70/20/10 
70% - from real life and on-the-job 
experiences, tasks and 
problem solving. 
20% - from feedback and from observing and 
working with role models 
10% - from formal training 
* 70/20/10 learning concept was developed by Morgan McCall, 
Robert W. Eichinger, and Michael M. Lombardo at the Center for 
Creative Leadership
Pressures to develop asynchronous 
& informal methods of both training 
and learning 
• Natural & less formal 
• Time 
• Money 
• Quality of results 
• Using face to face time more productively
The balance shifting toward 
informal asynchronous 
• Use forums/ chat etc. to retain cohort interaction. 
• Interactive activities [some may be synchronous! – chat 
web conferencing etc], wikis, glossaries. 
• Develop coaching & mentoring skills 
• Greater use of ‘mobile’ learning devices – smartphones/ 
tablets etc 
• Generation Y/Z/ igeneration [digital natives] – suits their 
style 
• Instructional design becomes a crucial skill
Flipped Classroom 
Khan Academy
Khan Academy 
5.56
Learning technologies – 
training [synchronous] 
• E learning – content 
• Simulation Models 
• Greater use of video 
• Simulation Virtual reality [virtual patients] 
• A 3D classroom 
• QR codes – scan for training notes
Social Learning Frameworks 
“If IBM knew what IBM 
knows – we would be 
unstoppable!” 
Intellectual Capital 
Knowledge transfer
Social learning 
• Compliment and enhance ‘formal’ programmes 
• On the job learning 70% + 20% 
• Just in time solutions [find it!] 
• Capturing knowledge and transferring it 
• Simple changes [programmes moved from 
LMS to a social platform >40% usage] 
• Sharing of ideas/ cost savers/ service 
improvers e.g Mini achieved £11m savings by 
asking each employee for 3 cost saving ideas 
per year [compulsory and followed up] .
LMS 
APP
Formal - Synchronous 
LMS 
Informal - Asynchronous Learning captures 
Dreaming, Exploring, 
Locating. Understanding 
the New Customer Journey 
- Fitch 
http://www.fitch.com/think-article/dreaming-exploring-locating-understanding-the-new-customer-journey/
New hats on old 
heads 
• Virtual/ asynchronous – Action Learning 
• Virtual/ asynchronous - Solutions Circles 
• Virtual/ asynchronous – Coaching 
• Video – performance management 
No longer local activities 
• Tests & quizzes – by text 
• Feedback – little and often/ formative & 
summative & impact [e.g Kirkpatrick]
Next 
Steps?

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Top of your game learning technology v2

  • 1. “Top of Your Game” L&D Role of new technologies Phil Aspden
  • 2. Career 1: Librarianship/ Information Science Curating Facilitating [pull paradigm]
  • 3. Career 2: Adult Education Teaching Training [push paradigm]
  • 4. Career 3: Learning technologies & Organisational Development Curating Facilitating Coaching Training [Balance of Pull & push]
  • 5. Digital natives? - do you have one at home? Technology for learning?
  • 6. The Environment • Consumerisation of IT • Knowledge and information explosion • Generation X/Y/Z [digital immigrants/ digital natives] • Social Learning 70/20/10 • Economy
  • 7.
  • 8. The Implications • Information/ knowledge available NOW [provenance] • Higher expectations of technology [it works!] • Pervasive connectivity & mobile devices • Expect to use technology • Training is a [small] part of an individuals development • Value for money / ROE questioned
  • 9. Synchronous ● Group of 2 or more ● Interaction between people ● Simultaneous communication ● Requires planning, agreement and 'space' Asynchronous ● Individual ● Interaction with pre-designed media e.g quizzes ● Communication across space and time ● Fits to own schedule Learning activities Teaching/ training Learning/ development
  • 10. Quick exercise Draw up a list [2 columns] of the synchronous/ asynchronous training & learning activities that take place in your organisation now.
  • 11. Quick exercise – a different lens In your lists highlight the formal training & learning activities that take place in your organisation now. Formal = organised/ instructor lead
  • 13.
  • 14. 70/20/10 70% - from real life and on-the-job experiences, tasks and problem solving. 20% - from feedback and from observing and working with role models 10% - from formal training * 70/20/10 learning concept was developed by Morgan McCall, Robert W. Eichinger, and Michael M. Lombardo at the Center for Creative Leadership
  • 15. Pressures to develop asynchronous & informal methods of both training and learning • Natural & less formal • Time • Money • Quality of results • Using face to face time more productively
  • 16. The balance shifting toward informal asynchronous • Use forums/ chat etc. to retain cohort interaction. • Interactive activities [some may be synchronous! – chat web conferencing etc], wikis, glossaries. • Develop coaching & mentoring skills • Greater use of ‘mobile’ learning devices – smartphones/ tablets etc • Generation Y/Z/ igeneration [digital natives] – suits their style • Instructional design becomes a crucial skill
  • 19. Learning technologies – training [synchronous] • E learning – content • Simulation Models • Greater use of video • Simulation Virtual reality [virtual patients] • A 3D classroom • QR codes – scan for training notes
  • 20. Social Learning Frameworks “If IBM knew what IBM knows – we would be unstoppable!” Intellectual Capital Knowledge transfer
  • 21. Social learning • Compliment and enhance ‘formal’ programmes • On the job learning 70% + 20% • Just in time solutions [find it!] • Capturing knowledge and transferring it • Simple changes [programmes moved from LMS to a social platform >40% usage] • Sharing of ideas/ cost savers/ service improvers e.g Mini achieved £11m savings by asking each employee for 3 cost saving ideas per year [compulsory and followed up] .
  • 22.
  • 24. Formal - Synchronous LMS Informal - Asynchronous Learning captures Dreaming, Exploring, Locating. Understanding the New Customer Journey - Fitch http://www.fitch.com/think-article/dreaming-exploring-locating-understanding-the-new-customer-journey/
  • 25. New hats on old heads • Virtual/ asynchronous – Action Learning • Virtual/ asynchronous - Solutions Circles • Virtual/ asynchronous – Coaching • Video – performance management No longer local activities • Tests & quizzes – by text • Feedback – little and often/ formative & summative & impact [e.g Kirkpatrick]