1. A New Era for Best Practices in
Supplier Quality & Risk Management
Tyler Singleton
Director of Quality Systems
Golden State Foods
Ken Bubeck
CEO
Ithos

2. Consumers are Taking Note
61% 21%
would be looking more
changed their food closely at labels on
habits in 2011 based
on news stories† 59% packaged foods†
would purchase a more
expensive product with
traceability information, than a
lower priced product without
traceability information‡
†Ninth Annual Year-End Food Survey, Hunter Public Relations
‡Deloitte 2011 Consumer Food and Product Insight Survey, Deloitte Development LLC
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3. Supplier Quality
Product
Quality
Food Compliance
Safety
Information
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4. Risk at all Levels
Finished Good
Raw Material
Substances
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5. Recipe for Disaster
Your
Product
Non-
Compliant
Ingredient
How many other products?
How long would it take?
From which facilities?
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6. ASSURE FOOD SAFETY
1. 2. 3.
REVIEW RATE AUDIT
FOOD SUPPLIERS
SAFETY
PROGRAMS
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7. ASSURE PRODUCT QUALITY
1. 2. 3.
REVIEW RATE AUDIT
COA’S SUPPLIERS
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8. NEVER
ASSUME
ANYTHING
ABOUT COMPLIANCE
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9. EFFICIENCY IMPROVEMENT
REQUIREMENTS
1. 3.
2.
ACTIONABLE CLOSER
LEVERAGING
INFORMATION RELATIONSHIPS
THE RIGHT
WITH
INFORMATION
SUPPLIERS
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10. Improving Quality and Compliance
of products at
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11. Issues
1. Vendor Management
– 250 + vendors
– 900 + ingredients
– International supply
2. Meeting Regulatory Requirements
–Exporting to over 30 countries
–Penetrating new markets
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12. Program Requirements
• Collecting detailed data
 Exact plant location
 Accurate contacts
• Advanced functions
 SEARCHABLE documentation
 Swift corrective action
 Archive and retrieve documentation
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13. Campaigns
Contact Allergen Ingredient
•Quality •Cross- •BOM
•Business contamination •Quality
•Manufacturing •Known certificates
•Shipping allergens •Renewal dates
•Facilities
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14. Partnered to Implement
• The Portal
• Advanced SEARCH
• Knowledgeable Customer Service
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15. Ingredient Archiving and Retrieval
• Deep-level knowledge
• Provided by suppliers
• Ensuring quality and compliance
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16. Process Overview
• Phase I • Phase II
Ingredient Maintenance
SAFE and
expansion
Collect Scale
• Phase IV Connect Screen • Phase III
Network-wide Assessments
access and
collection
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17. Collect Scale
Connect Screen
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18. Ingredient Regulatory
SAFE Complianc
e Guide
Document Content
Management Management
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19. Ingredient Regulatory
SAFE Complianc
e Guide
Document Content
Management Management
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20. Ingredient Regulatory
SAFE Compliance
Guide
Content Document
Management Management
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21. Ingredient Regulatory
SAFE Compliance
Guide
Document Content
Management Management
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22. Ithos-Sphere
Document Management
Content Management
Regulatory Compliance Guide
Ingredient SAFE
Supplier
Quality
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23. This component incorporates on-
screen demos revealing how
supplier quality and risk
management was enhanced at
Golden State Foods
If you would like to watch the
interactive component, contact
Ithos today!
Send an email to Jeremy Abel at
jeremy.abel@ithosglobal.com

24. Administration Workflows
• Navigating the Main screen
• Setting-up users
• Supplier performance
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{DEMO}

25. Campaign Workflow
• Generating questionnaires
• Contacting suppliers
• Obtaining quality data
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{DEMO}

26. Advanced SEARCH Workflow
• Ingredient specific data
• Critical documents associated with
ingredients
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{DEMO}

27. Supplier Review Workflow
• Compliance documentation
• Supplier quality
• Alerts for corrective action
!
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{DEMO}

28. Regulatory Screening Workflow
• Regulatory restrictions
• Country-specific limitations
• Exportable guidelines
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{DEMO}

29. Conclusion
• Communication with suppliers
• Knowledge of product and regulatory
information
• Control over critical documentation
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30. Learn how your company can
boost supplier quality and risk
management today by:
1. Checking out our solutions
http://www.ithosglobal.com/Solutions/tier1.html
2. Signing up for a demo
Email jeremy.abel@ithosglobal.com today!
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