1. Mr. Naeem Ahmad
Naif Rd Deira, Dubai, United Arab Emirates.
Cell# : +971-561710910 – +971-55-5576963
: rana_naeem786@hotmail.com
: ae.linkedin.com/in/naeem4/
OBJECTIVE
A Computer Engineer with a litany of professional certifications to credit (MCITP, CCNA, and Linux) with an impressive
track of record in ELV System Solutions Providing (CCTV, ACS, PAS, FAS, Gate Barrier)
Now looking for a new and challenging managerial position, one which will make best use of my existing skills and
experience and also further my personal and professional development.
PROFESSIONAL SKILLS;
ELV Security Systems, Sales Operations, Follow up with Quotations & Designing Solutions.
Installation & Troubleshooting IP for video Surveillance Networks, Software Solutions.
Having Valid Driving License of UAE.
Building long Term Relationship with ting Clients, Presentations / Demonstration.
MCITP, Window Server 2008/2010, Windows 7/8 professional, Cisco IOS, MS Office.
Video Surveillance Solutions/ VMS, Ruckus Wireless and Cisco Switches/ Routers.
Analytical, Communication, Interpersonal, Team Leadership, Problem Solving, Deal Closing etc.
Professional Trainings & Certifications;
 CCNA (Cisco® Certified Network Associate)
 MCSE (Microsoft® Certified Systems Engineer)
 MCITP (Microsoft Certified IT Professional)
 ADT (Applied Diploma in Telecommunication)
 RHCA® (Linux Red hat) (Enterprise Edition)
 IT Office- (Microsoft® Office 2013)
 DPS (Department of Protective Systems Dubai)
Professional Experiences;
Aventura Technologies, Inc. NY, USA (Security systems manufacturer & developers)
Headquartered in New York, Aventura Technologies, Inc. is an industry leading designer, U.S developer and Manufacturer of IP and
Analog, enterprise-level CCTV Security DVR and NVR systems including; intelligent video analytics, security cameras, hardware and
software peripheral solutions.
Designation Chronology:
Mar 2015 – Present: “Regional Sales Account Manager – (UAE region)”
Key Responsibilities as Regional Sales Account Manager:
Processes orders and provides customer service by assisting in product selection, negotiating price, performing
order/quote entry, researching/resolving customer questions/complaints, maintain sales literature/displays and
arranging for customer training. Generates sales by cold/warm-calling current/prospective customers, educating them
about product lines and technical features.

2. Responsible to handle sales accounts in UAE and Pakistan region.
Preparing product presentations / solutions to existing and potential customers.
Participate in industry events, by attending trade shows and taking part in exhibitions (Intersec, ASIS &
Gitex) association programs and obtaining, providing product training.
Managing distributors & channel partners by implementation of local commercial, marketing, logistical
and after-sales service strategies.
Build solid relationships with businesses to grow client retention and referrals.
Retain accounts through the development of strong relationships with key decision makers.
To make sure value delivery in terms of customer services and support.
Al RAMS GROUP UAE (HIKVISION & DAHUA Exclusive sole Distributor for UAE region)
Al Rams was established in 1976 as a Limited Liability Company with the vision to have a major presence in the retail/whole sale and
distribution sectors of Electronic Industry.
Designation Chronology:
May 2013 – Mar 2015: “Sr. Sales Engineer”
Key Responsibilities as Pre- Sales/ Sales Executive:
CCTV Trading especially Hikvision & Dahua products to all over in Middle East and African countries, getting
inquiries and arranging meetings with the existing and new clients on regular bases. Demonstrating customers
and providing training sessions to improve the knowledge and interest.
Working in close coordination with KAM team, so as to ensure that the offer strategy for particular bid is in line
with the competitor prices.
Follow up with quotations offering which fits the customer requirement, which is cost effective and which can
generate high profit margins.
Define and initiate projects, and assign Project Coordinators to get help in cost, schedule, and performance of
component projects, while working.
Negotiating pricing and contracts with customers.
Providing support for technical queries and managing project
ASTAA TECHNOLOGIES INT’L LLC UAE
Designation Chronology:
 March 2012 – May 2013: “Pre- Sales Engineer”
 Nov 2009 – Jul 07: “Network Support”
Key Responsibilities as Network Engineer:
Making follow up to expand the sales pipeline through cold calls, referrals, and new business lists.
Organizing weekly team meetings with staff, directors and senior managers.
Maintaining contact with clients - giving them regular updates.
Delivering ongoing market analysis and assessment of competitors.

3. Executed an array of activities pertaining to installation of software/hardware systems including end users’
applications as per organizational needs and budget.
Monitored and upgraded the operating system and installed Antivirus to ensure system identified anomalies in
BlackBerry software and executed requisite actions for resolving them.
Experienced in installation and configuration support of desktop, servers, computer accessories printers and
scanners installation.
Troubleshot network/hardware performance issues and extended technical support/ guidance to end-users, to
ensure smooth operation of company networks and provide maximum performance/ availability for end-users.
FULLFILLED PROJECTS Successfully In UAE;
FlyDubai Airline UAE
Desktop Support
Help Desk II — Dubai, DXB
Hardware and software troubleshooting maintain and monitoring all over in building area. Windows migration
(Win XP to win-7) included transfer all PC data backup and also 4 GB RAM up gradation, respond on
customer’s calls and provide on-call support. Coordination with the team and doing experiments on new
technologies such as Print Server’s and File Server’s for the development of the organization.
Monitored help desk phone providing outstanding customer service on technical issues.
Performed hardware and account setups for new employees.
Provided Tier I and Tier II support for users laptops and workstations.
Solve virus’s issues in timely manner and give user’s trainings on how to prevent virus’s infections.
Created and edited documentation for installation and training manuals.
Designed fault tolerant disks for clients in case of hard drive failure on drive 0.
Troubleshot network/hardware performance issues and technical support/ guidance to end-users.
Dubai Health Authority (Dubai Hospital, Rashid Hospital & Latifa Hospital) “nationwide in Dubai”
Desktop Support Engineer;
Visited all the Hospitals and Health Centre’s to provide desktop support and maintain client-end performance,
and computer applications and systems for staff users attended to application issues and server problems;
updated user accounts; performed analysis of existing hardware and software; and evaluation of potential
network enhancements.
Troubleshooting and maintaining the network infrastructure, server systems, end user computing (desktops and
laptops), telephone system with printers and scanners
Windows installation and configuration support of desktop, servers, computer accessories & printers
Testing latest service packs and feature enhancements, to improve the overall system goals of stability,
performance and availability.
Maintain and regulate software updates and hardware and upgrades for all systems (server and client).
Helpdesk and hardware support for multiple user staff systems.

4. Projects completed successfully with Astaa Technologies Int’l LLC (Dubai region)
JW Marriott Marquis Hotel (Sheikh Zahid Rd)
Description: Security Surveillances CCTV/IP-CCTV cameras installations and DVR/NVR configurations
Sheraton Creek Hotel Dubai,
Description: Wireless Ruckus AP (Access Point) installations and software confutations.
PIH (Premier Inn Hotel) at (DIP/DSO)
Description: Cisco Wireless deployment and connectivity IDF/MDF end to AP (Access Point) location.
Etisalat Gpone Project (nationwide in Dubai).
Description: Providing fiber optics (E-life) services and testing ONT survey.
American Hospital Dubai,
Description: IDF/MDF devices connectivity testing and rack (patch panel) management data integration.
DFC (Dubai Festival City)
Description: Ruckus wireless installation (WI-FI) connectivity and deployment all over in mall.
EXPERTISE:
Networking Related Operating Systems Server Applications
Network-wide area resources, as well as
analyze and troubleshoot Hardware
software problems.
Ability to design small networks in
Microsoft & Cisco environment.
Windows 7/8/10
Red hat Linux
MS Windows Server
IOS
Embedded
ISA Server
Exchange Server
DHCP Server
FTP Server
VMS
Education & Qualifications;
Intermediate of Computer Sciences (I.C.S) Board of Intermediate & Secondary Education
Diploma of Associate Engineering National Engineer Training Services
Secondary School Certificate (SSC) IPS (BISE LHR)
Personal Information;
o Father Name: Mr. Abdul Kareem
o Date of Birth: 12th June 1990
o Marital Status: Married
o Religion: Islam (Muslim)
o Gender: Male
o VISA Status: Visit Visa
o Languages: English, Urdu, Hindi
o Citizenship: Pakistani
o Current Location: United Arab Emirates
O Driving License UAE Valid Driving License
o Hobbies: Travelling, Swimming
References ►
 Can be furnished on Demand
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