1.
TRANSITIONS
MANAGING

2.
William Bridges
TheAuthor
(1933-2013)
“Oneofthetenmostpopularexecutivedevelopment
consultantsintheUnitedStates”
--- WallStreetJournal

3.
Many people believe …

4.
change
Transition

5.
Re-organization Relocation Company Merge

6.
All of these are changes
Re-organization Relocation Company Merge

7.
None of them is a transition
Re-organization Relocation Company Merge

8.
Transition is the psychological
process of accepting and
working through the change

9.
The importance of managing transition is almost self-evident

10.
Yet many companies
Overlook forget ignore

11.
Managingtransitionmeans
helpingpeoplemove through it Smoothly

12.
the key
confidence
trustis to build

13.
The transition is a three-process phase
Ending Neutralzone beginning

14.
ENDING
Neutral
Zone
Beginning
They can happen in sequence or concurrently

15.
Without careful management of the processes …

16.
New Beginning will
neverTake place

17.
Ending

18.
“Before you can begin something new, you have to end what used to be.”

19.
Beveryclear
END
What is
going to end
Who is going
to suffer

20.
A strategy is needed to help
those people work through the
inevitable shock

21.
We can achieve that by taking simple but indispensable steps

22.
Help people understand

23.
of the change needs to be
defined as clear as possible
unintended
consequence
And, even

24.
Once the change and its consequence are understood,

25.
we have to identify
whoare those people
going to lose

26.
we have to identify
exactly they are
whoare those people
going to lose
whatgoing to lose

27.
subjective and emotional
losses are as real as any
other kind of loss

28.
Strong reaction will follow

29.
People may seem to overreact
-- Strong responses are not overreactions--
understand
theirpainpoints

30.
sincere sympathy
communicate clearly with
and offer compensation

31.
Never lie
Never hide
Always keep people up-to-date

32.
Be firm about the ending

33.
Spanish Conquistador
Hernando Cortez
(1485-1547)
even in some dramatic
way to make the point

34.
burnt his ships at
Vera Cruz, Mexico
Spanish Conquistador
Hernando Cortez
(1485-1547)

35.
no way back
to Spain
making it very clear to his men
Spanish Conquistador
Hernando Cortez
(1485-1547)

36.
Neutral Zone

37.
As one phase ended and new phase has not yet begun

38.
chaotic
confusing
and
the neutral zone is

39.
A time of
Breakdown Breakthrough
A time of
or
It can be …

40.
Keep our demands reasonable

41.
limit the number of changes to
oneatatime

42.
If several changes are going to happen simultaneously …

43.
prepare people and help them to
overallpicture
understand what is the

44.
Creativity is the key

45.
Old policies and ways of working
harderthan it needs to be
alwaysmakethetransition

46.
be prepared to
breakold rules

47.
and ,let your creativity flow

48.
concise goals

49.
Set concise goals
achievablein the short term to keep spirits up

50.
well and help people to
communicate among
themselves
GOalcommunicate

51.
most famous example of passage through a neutral zone

52.
40-years sojourn of the
Israelites in the desert
to which Moses led them

53.
It was in the desert where Israelites
became a nation strong enough to
invade and conquer Canaan

54.
However, on the border of Canaan,
The people were afraid and wanted
to return to Egypt

55.
They complained about the
leader and Rebellions
broke out

56.
In neutralzone, there is
noeasytime

57.
Beginning

58.
No one knows the future
New beginnings are always
risky

59.
To Succeed at the new beginning, remember the four “P’s”

60.
Picture
Purpose Plan
Part

61.
Make the objective of the new
beginning clear and leave no doubts

62.
Picture

63.
the transition plan addresses
personal, subjective, and
psychological aspects of the
process

64.
Part
Everyone must play a
part in the transition
Itisteamwork

65.
Additional few rules will also help us to keep the
new beginning on track

66.
Our actions should
reinforce and support
the goal we communicated
CONSISTENCY

67.
to boost the team’s confidence
earlyandlow-riskwins

68.
the new beginning
Symbolsare powerful tools to
deliberately reinforce

69.
to mark the new beginning
successparty
with a celebration

70.
In Summary …

71.
Organizations, like people
changeall the time

72.
Where there’s change, there’s
transition

73.
The transition is a three-process phase
Ending Neutralzone beginning

74.
Managing transition is about
Helping people deal with
uncertainty
fear&

75.
The core elements are
truthfulness
claritycommunication
Consistency

76.
your commitments
Honor
neverlie

77.
It will help your transition
Promisedland
Program to reach its

78.
www.innodiary.org