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Hiring for Scale
13 hacks in 30 minutes
Leela Srinivasan, CMO
#HireToWin
NEWSFLASH: we are still in a candidate-driven
market
@leelasrin @lever Source: MRINetwork, May 2016
BEFORE WE PLUNGE
IN...
#HireToWin
Blow up your job
descriptions.
HACK #1:
@leelasrin @lever
Most job descriptions are a combo of
depressing and ridiculous.
Source: Twitter @_vicksolo via Buzzfeed
@leelasrin @lever
What will your new hire:
- Own?
- Teach?
- Learn?
- Improve?
What will they actually do?
@leelasrin @lever
Forget Job Descriptions,
Create Impact
Descriptions
Interview like you
mean it.
HACK #2:
@leelasrin @lever
Instead of this... … try this
Depressing, unrealistic
job description
Inspiring role profile with
sufficient context
Specific,
complementary areas
to delve into
Little to no guidance to
every interviewer
Evaluating whether their
skills and experience
raise the bar
@leelasrin @lever
Deciding if you’d enjoy
having a beer with a
candidate
Use technology to create a more consistent
process
@leelasrin @lever
Get your candidates
comfortable.
HACK #3:
@leelasrin @lever
Interviewing should not feel like this.
@leelasrin @lever
Simulate the work environment
“Put your candidates in the position that is most
similar to their actual working environment: at home
and with a computer, not in front of a white board
doing coding challenges.”
- Chris Shaw, Director of Talent at Meteor
@leelasrin @lever
Source beyond
the obvious places.
HACK #4:
@leelasrin @lever
Hiring has changed quite a bit.
@leelasrin @lever
10 fresh talent sources
1. AngelList
2. GitHub, StackOverflow
3. Dribbble
4. Sourcing.io
5. Conference speaker lists
6. App stores
7. Quora
8. Amazon book reviews
9. Personal blogs
10.Meetup.com (and actual MeetUps)
@leelasrin @lever
Don’t give up on top
prospects so easily.
HACK #5:
@leelasrin @lever
Build relationships, don’t push jobs - and
adjust approach based on (non-)responses
Scenario 1:
no response
Scenario 2:
timing is off
● Try them again (politely)
● And again (politely)
● If you prod politely, you
may guilt them into a
response
● You may also get a
referral
● They decline: Find out why
- then follow up in the
logical timeframe (e.g.,
post-bonus or vesting cliff)
● You fill the position: Tag the
candidate so you can find
them 3, 6, 9 months from
now when the next role
opens up
@leelasrin @lever
Make LinkedIn your
employer brand machine.
HACK #6:
@leelasrin @lever
FACT
The whole world is checking
out your LinkedIn profile. And
the profiles of your employees.
10,000 employees x 250 unique, non-employee 1st degree connections = 2. 5 million
engagement opportunities
vs.
Employee connections on LinkedIn beat
Company Page followers by a mile
at least 18x
the 1st degree footprint
@leelasrin @lever
We gave our team guardrails - but we also let
them (and wanted them to) be themselves
@leelasrin @lever
80 percent of our team overhauled their
profiles
“At Lever we really walk the
talk when it comes to talent.
We put a ton of thought into
how we hire and onboard
people, as well as how we
help them grow in their
careers
@leelasrin @lever
“I used to think being a woman in
tech meant simply accepting and
overcoming aggressive
workplaces… At Lever, I am
thrilled to be an integral piece of a
diverse, inclusive, engaged, and
impassioned team.”
Turn your newest hires
into evangelists.
HACK #7:
@leelasrin @lever
It is literally never too early to get
your people fired up.
@leelasrin @lever
“Call and coffee” your
referrals.
HACK #8:
@leelasrin @lever
Get to precious referrals, fast and in
person
“Double down on any referred candidates. Don’t
take a ‘we’ll get to them if they’re qualified’
mentality. Call and coffee them.”
- Jer Langhans, co-founder, Paired Sourcing
@leelasrin @lever
Internally, talk about hiring.
All.The.Time.
HACK #9:
@leelasrin @lever
Showcase hiring like you
showcase sales wins
Source jam in progress Slack erupts with each new hire
Get feedback from people
who didn’t make it.
HACK #10:
@leelasrin @lever
Learn from everyone who goes through
your hiring process
“We used to run NPS surveys among candidates that
we didn’t hire - and then ask follow-up questions to
find out how we could improve our candidate
experience .”
- Kirsti Grant, CEO & Co-Founder, Populate;
former VP Talent, Vend
@leelasrin @lever
Reference-check
your heart out.
HACK #11:
@leelasrin @lever
Do not under any circumstance
short-change reference checking
Don’t Do
● Rely solely on references
provided by the candidate
● Let the reference drive the
call
● Expect the reference to
proactively raise negative
points
● Find other references who
are mutual connections
● Lead the call; probe for
exact details on the
candidate’s achievements
● Find ways to frame
‘weakness’ questions to
get accurate answers
Recommended reading from Josh Hannah: bit.ly/reference-checking
With thanks to
David Skok of
Matrix Partners
Seed diversity & inclusion
early. Never let up.
HACK #12:
@leelasrin @lever
D&I is really hard. Smaller companies can
take more radical approaches.
The “guys” jar The “no resume”
campaign
The diversity
dashboard
@leelasrin @lever
celebrate and empower your D&I
ambassadors.
@leelasrin @lever
LinkedIn and Medium had measurable
impact
@leelasrin @lever
Invest in the tools
to do it right.
HACK #13:
@leelasrin @lever
Other functions are way better at
equipping themselves to manage leads
@leelasrin @lever business.linkedin.com lever.co
#1 Blow up your job descriptions.
#2 Interview like you mean it.
#3 Get your candidates comfortable.
#4 Source beyond the obvious places.
#5 Don’t give up on top prospects so easily.
#6 Make LinkedIn your employer brand machine.
#7 Turn your newest hires into evangelists.
#8 “Call and coffee” your referrals.
#9 Internally, talk about hiring. All. The. Time.
#10 Get feedback from people who didn’t make it.
#11 Reference-check your heart out.
#12 Seed diversity & inclusion early. Never let up.
#13 Invest in the tools to do it right.
Thank you!
Questions?
@leelasrin @lever
www.linkedin.com/in/leelasrinivasan
leela@lever.co
Subscribe to our blog
talent.linkedin.com/blog
See our videos on YouTube
youtube.com/user/LITalentSolutions
Check out our SlideShare
slideshare.net/linkedin-talent-solutions
Products and insights
talent.linkedin.com
Follow us on Twitter
@hireonlinkedin
Connect with us on LinkedIn
www.linkedin.com/company/1337
About LinkedIn Talent Solutions
LinkedIn Talent Solutions offers a full range of recruiting solutions to
help organizations of all sizes find, attract, and engage the best talent.
Founded in 2003, LinkedIn connects the world’s professionals to make
them more productive and successful. With over 414 million members
worldwide, LinkedIn is the world’s largest professional network.
Give us a call at 1-855-655-5653
#HireToWin
#HireToWin

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Hiring for Scale: 13 Hacks in 30 Minutes [webcast]

  • 1. Hiring for Scale 13 hacks in 30 minutes Leela Srinivasan, CMO #HireToWin
  • 2. NEWSFLASH: we are still in a candidate-driven market @leelasrin @lever Source: MRINetwork, May 2016
  • 4. Blow up your job descriptions. HACK #1: @leelasrin @lever
  • 5. Most job descriptions are a combo of depressing and ridiculous. Source: Twitter @_vicksolo via Buzzfeed @leelasrin @lever
  • 6. What will your new hire: - Own? - Teach? - Learn? - Improve? What will they actually do? @leelasrin @lever Forget Job Descriptions, Create Impact Descriptions
  • 7. Interview like you mean it. HACK #2: @leelasrin @lever
  • 8. Instead of this... … try this Depressing, unrealistic job description Inspiring role profile with sufficient context Specific, complementary areas to delve into Little to no guidance to every interviewer Evaluating whether their skills and experience raise the bar @leelasrin @lever Deciding if you’d enjoy having a beer with a candidate
  • 9. Use technology to create a more consistent process @leelasrin @lever
  • 10. Get your candidates comfortable. HACK #3: @leelasrin @lever
  • 11. Interviewing should not feel like this. @leelasrin @lever
  • 12. Simulate the work environment “Put your candidates in the position that is most similar to their actual working environment: at home and with a computer, not in front of a white board doing coding challenges.” - Chris Shaw, Director of Talent at Meteor @leelasrin @lever
  • 13. Source beyond the obvious places. HACK #4: @leelasrin @lever
  • 14. Hiring has changed quite a bit. @leelasrin @lever
  • 15. 10 fresh talent sources 1. AngelList 2. GitHub, StackOverflow 3. Dribbble 4. Sourcing.io 5. Conference speaker lists 6. App stores 7. Quora 8. Amazon book reviews 9. Personal blogs 10.Meetup.com (and actual MeetUps) @leelasrin @lever
  • 16. Don’t give up on top prospects so easily. HACK #5: @leelasrin @lever
  • 17. Build relationships, don’t push jobs - and adjust approach based on (non-)responses Scenario 1: no response Scenario 2: timing is off ● Try them again (politely) ● And again (politely) ● If you prod politely, you may guilt them into a response ● You may also get a referral ● They decline: Find out why - then follow up in the logical timeframe (e.g., post-bonus or vesting cliff) ● You fill the position: Tag the candidate so you can find them 3, 6, 9 months from now when the next role opens up @leelasrin @lever
  • 18. Make LinkedIn your employer brand machine. HACK #6: @leelasrin @lever
  • 19. FACT The whole world is checking out your LinkedIn profile. And the profiles of your employees. 10,000 employees x 250 unique, non-employee 1st degree connections = 2. 5 million engagement opportunities
  • 20. vs. Employee connections on LinkedIn beat Company Page followers by a mile at least 18x the 1st degree footprint @leelasrin @lever
  • 21. We gave our team guardrails - but we also let them (and wanted them to) be themselves @leelasrin @lever
  • 22. 80 percent of our team overhauled their profiles “At Lever we really walk the talk when it comes to talent. We put a ton of thought into how we hire and onboard people, as well as how we help them grow in their careers @leelasrin @lever “I used to think being a woman in tech meant simply accepting and overcoming aggressive workplaces… At Lever, I am thrilled to be an integral piece of a diverse, inclusive, engaged, and impassioned team.”
  • 23. Turn your newest hires into evangelists. HACK #7: @leelasrin @lever
  • 24. It is literally never too early to get your people fired up. @leelasrin @lever
  • 25. “Call and coffee” your referrals. HACK #8: @leelasrin @lever
  • 26. Get to precious referrals, fast and in person “Double down on any referred candidates. Don’t take a ‘we’ll get to them if they’re qualified’ mentality. Call and coffee them.” - Jer Langhans, co-founder, Paired Sourcing @leelasrin @lever
  • 27. Internally, talk about hiring. All.The.Time. HACK #9: @leelasrin @lever
  • 28. Showcase hiring like you showcase sales wins Source jam in progress Slack erupts with each new hire
  • 29. Get feedback from people who didn’t make it. HACK #10: @leelasrin @lever
  • 30. Learn from everyone who goes through your hiring process “We used to run NPS surveys among candidates that we didn’t hire - and then ask follow-up questions to find out how we could improve our candidate experience .” - Kirsti Grant, CEO & Co-Founder, Populate; former VP Talent, Vend @leelasrin @lever
  • 31. Reference-check your heart out. HACK #11: @leelasrin @lever
  • 32. Do not under any circumstance short-change reference checking Don’t Do ● Rely solely on references provided by the candidate ● Let the reference drive the call ● Expect the reference to proactively raise negative points ● Find other references who are mutual connections ● Lead the call; probe for exact details on the candidate’s achievements ● Find ways to frame ‘weakness’ questions to get accurate answers Recommended reading from Josh Hannah: bit.ly/reference-checking With thanks to David Skok of Matrix Partners
  • 33. Seed diversity & inclusion early. Never let up. HACK #12: @leelasrin @lever
  • 34. D&I is really hard. Smaller companies can take more radical approaches. The “guys” jar The “no resume” campaign The diversity dashboard @leelasrin @lever
  • 35. celebrate and empower your D&I ambassadors. @leelasrin @lever
  • 36. LinkedIn and Medium had measurable impact @leelasrin @lever
  • 37. Invest in the tools to do it right. HACK #13: @leelasrin @lever
  • 38. Other functions are way better at equipping themselves to manage leads @leelasrin @lever business.linkedin.com lever.co
  • 39. #1 Blow up your job descriptions. #2 Interview like you mean it. #3 Get your candidates comfortable. #4 Source beyond the obvious places. #5 Don’t give up on top prospects so easily. #6 Make LinkedIn your employer brand machine. #7 Turn your newest hires into evangelists. #8 “Call and coffee” your referrals. #9 Internally, talk about hiring. All. The. Time. #10 Get feedback from people who didn’t make it. #11 Reference-check your heart out. #12 Seed diversity & inclusion early. Never let up. #13 Invest in the tools to do it right. Thank you! Questions? @leelasrin @lever www.linkedin.com/in/leelasrinivasan leela@lever.co
  • 40. Subscribe to our blog talent.linkedin.com/blog See our videos on YouTube youtube.com/user/LITalentSolutions Check out our SlideShare slideshare.net/linkedin-talent-solutions Products and insights talent.linkedin.com Follow us on Twitter @hireonlinkedin Connect with us on LinkedIn www.linkedin.com/company/1337 About LinkedIn Talent Solutions LinkedIn Talent Solutions offers a full range of recruiting solutions to help organizations of all sizes find, attract, and engage the best talent. Founded in 2003, LinkedIn connects the world’s professionals to make them more productive and successful. With over 414 million members worldwide, LinkedIn is the world’s largest professional network. Give us a call at 1-855-655-5653 #HireToWin

Notas do Editor

  1. metric \ framework Hiring at a startup is a problem because you have to do all these things when you don’t have time 2. different potential angle - history of hiring. used to be done this way. I’m sure you realize how ridiculous would be to do today. 3. overall stats - CEO report - most important stat people cared about was never hiring, human capital management became the biggest problem people cared about in 2012. bersin - no one’s using agencies anymore. but you’re a startup so no one is seeing your jobs page.
  2. metric \ framework Hiring at a startup is a problem because you have to do all these things when you don’t have time 2. different potential angle - history of hiring. used to be done this way. I’m sure you realize how ridiculous would be to do today. 3. overall stats - CEO report - most important stat people cared about was never hiring, human capital management became the biggest problem people cared about in 2012. bersin - no one’s using agencies anymore. but you’re a startup so no one is seeing your jobs page.
  3. metric \ framework Hiring at a startup is a problem because you have to do all these things when you don’t have time 2. different potential angle - history of hiring. used to be done this way. I’m sure you realize how ridiculous would be to do today. 3. overall stats - CEO report - most important stat people cared about was never hiring, human capital management became the biggest problem people cared about in 2012. bersin - no one’s using agencies anymore. but you’re a startup so no one is seeing your jobs page.
  4. Do more than one thing. Do a variety. If people are nervous, give them an opp to come back. Avoid false negatives - also costly to not hire people. A lot of people worry about false positives. Esp. when market is really competitive, being overly cautious is also a bad thing. Should not be comfortable with a bad process. Being unsure is an area for improvement. It is easier to not make hard decisions. Screenshots - scheduling interface with complicated panel interview feedback form with scorecard
  5. metric \ framework Hiring at a startup is a problem because you have to do all these things when you don’t have time 2. different potential angle - history of hiring. used to be done this way. I’m sure you realize how ridiculous would be to do today. 3. overall stats - CEO report - most important stat people cared about was never hiring, human capital management became the biggest problem people cared about in 2012. bersin - no one’s using agencies anymore. but you’re a startup so no one is seeing your jobs page.
  6. metric \ framework Hiring at a startup is a problem because you have to do all these things when you don’t have time 2. different potential angle - history of hiring. used to be done this way. I’m sure you realize how ridiculous would be to do today. 3. overall stats - CEO report - most important stat people cared about was never hiring, human capital management became the biggest problem people cared about in 2012. bersin - no one’s using agencies anymore. but you’re a startup so no one is seeing your jobs page.
  7. metric \ framework Hiring at a startup is a problem because you have to do all these things when you don’t have time 2. different potential angle - history of hiring. used to be done this way. I’m sure you realize how ridiculous would be to do today. 3. overall stats - CEO report - most important stat people cared about was never hiring, human capital management became the biggest problem people cared about in 2012. bersin - no one’s using agencies anymore. but you’re a startup so no one is seeing your jobs page.
  8. metric \ framework Hiring at a startup is a problem because you have to do all these things when you don’t have time 2. different potential angle - history of hiring. used to be done this way. I’m sure you realize how ridiculous would be to do today. 3. overall stats - CEO report - most important stat people cared about was never hiring, human capital management became the biggest problem people cared about in 2012. bersin - no one’s using agencies anymore. but you’re a startup so no one is seeing your jobs page.
  9. metric \ framework Hiring at a startup is a problem because you have to do all these things when you don’t have time 2. different potential angle - history of hiring. used to be done this way. I’m sure you realize how ridiculous would be to do today. 3. overall stats - CEO report - most important stat people cared about was never hiring, human capital management became the biggest problem people cared about in 2012. bersin - no one’s using agencies anymore. but you’re a startup so no one is seeing your jobs page.
  10. Do more than one thing. Do a variety. If people are nervous, give them an opp to come back. Avoid false negatives - also costly to not hire people. A lot of people worry about false positives. Esp. when market is really competitive, being overly cautious is also a bad thing. Should not be comfortable with a bad process. Being unsure is an area for improvement. It is easier to not make hard decisions. Screenshots - scheduling interface with complicated panel interview feedback form with scorecard
  11. metric \ framework Hiring at a startup is a problem because you have to do all these things when you don’t have time 2. different potential angle - history of hiring. used to be done this way. I’m sure you realize how ridiculous would be to do today. 3. overall stats - CEO report - most important stat people cared about was never hiring, human capital management became the biggest problem people cared about in 2012. bersin - no one’s using agencies anymore. but you’re a startup so no one is seeing your jobs page.
  12. metric \ framework Hiring at a startup is a problem because you have to do all these things when you don’t have time 2. different potential angle - history of hiring. used to be done this way. I’m sure you realize how ridiculous would be to do today. 3. overall stats - CEO report - most important stat people cared about was never hiring, human capital management became the biggest problem people cared about in 2012. bersin - no one’s using agencies anymore. but you’re a startup so no one is seeing your jobs page.
  13. Do more than one thing. Do a variety. If people are nervous, give them an opp to come back. Avoid false negatives - also costly to not hire people. A lot of people worry about false positives. Esp. when market is really competitive, being overly cautious is also a bad thing. Should not be comfortable with a bad process. Being unsure is an area for improvement. It is easier to not make hard decisions. Screenshots - scheduling interface with complicated panel interview feedback form with scorecard
  14. metric \ framework Hiring at a startup is a problem because you have to do all these things when you don’t have time 2. different potential angle - history of hiring. used to be done this way. I’m sure you realize how ridiculous would be to do today. 3. overall stats - CEO report - most important stat people cared about was never hiring, human capital management became the biggest problem people cared about in 2012. bersin - no one’s using agencies anymore. but you’re a startup so no one is seeing your jobs page.
  15. metric \ framework Hiring at a startup is a problem because you have to do all these things when you don’t have time 2. different potential angle - history of hiring. used to be done this way. I’m sure you realize how ridiculous would be to do today. 3. overall stats - CEO report - most important stat people cared about was never hiring, human capital management became the biggest problem people cared about in 2012. bersin - no one’s using agencies anymore. but you’re a startup so no one is seeing your jobs page.
  16. metric \ framework Hiring at a startup is a problem because you have to do all these things when you don’t have time 2. different potential angle - history of hiring. used to be done this way. I’m sure you realize how ridiculous would be to do today. 3. overall stats - CEO report - most important stat people cared about was never hiring, human capital management became the biggest problem people cared about in 2012. bersin - no one’s using agencies anymore. but you’re a startup so no one is seeing your jobs page.