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#intalent
​ Kim Jokisch
​ Director, Employment Branding + Media
​ Red Hat
Modern Marketing & Recruitment:
Best Practices for Talent Acquisition Leaders
​ Linda Descano, CFA®
​ Managing Director and Head of Content Creation & Partnerships
​ Citi
#intalent
​ Kim Jokisch
​ Director, Employment Branding + Media
​ Red Hat
Talent marketing:
Creating an authentic employment
branding strategy
#intalent
#intalent
#intalent
WHAT WE’LL DISCUSS
• Strategy 101
• Tips for creating an effective employment branding strategy
• How Red Hat’s employment brand helps us recruit top talent
#intalent
What is a strategy?
#intalent
Do your research.
#intalent
#intalent
Be consistent.
#intalent
#intalent
Differentiate yourself.
#intalent
#intalent
LinkedIn Twitter Facebook
Engage your ambassadors.
#intalent
from under to over
#intalent
Results
#intalent
Best Enterprise
Software
Companies to
Work for
Best Places
to Work
The 25 Best
Companies to
Work for
Best Places
to Work
Do your research.
Be consistent.
Differentiate yourself.
Engage your ambassadors.
#intalent
​ Linda Descano, CFA®
​ Managing Director and Head of Content Creation & Partnerships
​ Citi
INSPIRE: How to Build Connections
through Content Marketing
#intalent
•  My role at Citi
•  How content can help brands build
advocacy and trust
•  How Citi approaches content
marketing
•  How we measure success
Overview
#intalent
The World’s Citi
#intalent
What Type of Content Do We Produce?
Videos"
Social
media"
Content"
Blog posts"
Articles"
SlideShare
Presentations
Infographics
#intalent
Why Do We Create Content?
​ To educate and inform consumers with solutions
to their financial concerns
​ To demonstrate the value of Citi’s products and
services in a relevant, meaningful context
​ To provide opportunities to amplify our messaging
through social sharing and PR
​ To encourage positive social conversation about Citi
​ TO BUILD TRUST AND DRIVE ADVOCACY FOR THE CITI BRAND
#intalent
Eyeballs BuyersAwareness PreferenceConsideration Action Loyalty Eyeballs
Buyers
Contributors
Peer
reviews
Competitive
alternatives
Recommendations
from friends
User-generated
content
The Traditional Marketing “Funnel” The New Marketing Paradigm
Source: Forrester, Inc.
Why is Content Marketing Important?
#intalent
What Does This Mean for Brands?
Teach me,
don’t tell me.
Focus on my
needs, not your
products.
Put value first and
pitch second.
Be present
where I live.
Treat us as people,
not portfolios.
#intalent
How Does Citi Approach Content?
Plan
Produce
Publish
Promote
#intalent
How Do We Plan Our Content Calendar?
Consumer Inputs Business Inputs
Customer Insights
Seasonal Themes
Trending Topics
ATL Calendar
LoB/Product Launches
Enterprise Tentpoles
#intalent
How Do We Produce Content?
2.
Develop
content
1.
Brief
agency
partners
3.
Obtain
business
and legal
approval
4.
Finalize
content
calendar
#intalent
Where is Content Published?
Citi-Owned
Channels
Media Partners Editorial Partners
Citi Web Sites and
Blogs
Email Newsletters
Mobile Apps
Social Media
Channels
ATL Campaign
Extensions
Native Advertising
LinkedIn
SlideShare
Yahoo! Finance
Network
Content-Sharing
Partnerships
Influencer Blogs
#intalent
Publishing: Citi “Owned” Channels
#intalent
Publishing: Media Partners
Native Advertising Hub
#intalent
Publishing: Editorial Partners
#intalent
How Do We Promote Our Content?
Social
Activations
Influencer
Amplification
Partner
Amplification
PR Outreach
Facebook “f” Logo CMYK / .eps Facebook “f” Logo CMYK / .eps
Content
#intalent
Promotion: Paid Media
#intalent
Promotion: Earned Media
#intalent
Reach and Amplification Consumer Brand Health
and Customer NPS
Employer Brand
Health
Engagement
Total Reach
(Impressions)
Paid
Reach
Amplification
(“Earned” Reach)
8 Clicks
LikesC
Comments?
4 Shares
How Do We Measure Success?
#intalent
Key Takeaways
1.  Deliver value.
2.  Plan strategically, rather than in a silo.
3.  Speak in a human, authentic voice.
4.  Teach rather than tell.
5.  Drive relationships, not transactions.
6.  Contribute to conversations rather than crowd out other voices.
7.  Mind your audience’s mindset.
#intalent
Kim Jokisch
Director, Employment Branding & Media
Red Hat
Thank you
@kimjokisch
Kim Jokisch
Linda Descano, CFA®
Managing Director and Head of Content Creation &
Partnerships
Citi
@lindadescano
Linda Descano
Talent marketing: Creating an authentic employment branding strategy

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