Eleven practices of repeatedly successful leaders in project management

www.resultsconsulting.net all rights reserved. Dr. Lepora
ELEVEN PRACTICES
OF
REPEATEDLY SUCCESSFUL PROJECT MANAGERS

www.resultsconsulting.net all rights reserved. Dr. Leporawww.resultsconsulting.net all rights reserved. Dr. Lepora
Follow the PMBOK andYouWill be a Repeatedly
Successful Project Manager… Right?
Phases of
Project Management
 Initiate
 Plan
 Execute
 Monitor and Control
 Close
KnowledgeAreas of
Project Management
 Integration Management
 Scope Management
 Time Management
 Cost Management
 Quality Management
 Human Resource Management
 Communications Management
 Risk Management
 Procurement Management
2copyright 2010

WRONG

Who Wants to Work On
YourTeam?
4copyright 2010

Itinerary
Repeatedly Successful Project Managers Remember Who They Are.
…. Lead by Principles.
….Wear Many Hats and Build on Multiple Sources of Power.
….Are Proactive.
….Hold Themselves and Others Accountable.
…. Inspire and Motivate Others.
….Serve as well as Manage.
….Are Team Builders.
….Are Always Looking to Be Replaced.
….Always Willingly Accept Responsibility.
….Appreciate Diversity.

Repeatedly Successful Project
Managers Remember
WhoThey Are…

AreYou Effective as an Individual?
Mental
Social
Spiritual
Emotional
Physical

SWOT Yourself. KnowYourself.
KnowYour Strengths
andWeaknesses to
Your Project
Management style
and practices.
Know the
Opportunities for,
andThreats toYour
Project
Management style
and practices.

KnowYourself.

Who Are you?
Behavior
Dominant
Steady
Conscientious
Influential
Sensing
Introversion
Judging
Feeling
Intuition
Thinking
Perceiving
Extraversion
Personality

Repeatedly
Successful
Project Managers
Lead by Principles

Lead by Principles.
Respond based on
moods, feelings,
and circumstances.
Reflect, then
respond based on
principles and laws
of life or operation.
Reactionary- focused Principle- focused
Principles are universal, objective, and timeless.
12copyright 2010

Doing is the most important trait found in a
project manager… by team members.
Leading By Example ranks #1
Opinion Research Corporation

Repeatedly Successful
Project Managers
Wear Many Hats
And Build on
Multiple Sources of Power

POWER
Position/
Role
Personality/
Influence
Control of
Resources
Relationship
Information
Skills/
Knowledge
16

What type of power is best?

Project Managers
Are
Proactive.

A LEADER IS ONE WHO SEES
MORE THAN OTHERS SEE,
WHO SEES FARTHER THAN
OTHERS SEE, AND WHO SEES
BEFORE OTHERS DO.
Leroy Eims

BE PROACTIVE.
PROJECT MANAGERS MUST SEE
THINGS BEFORE EVERYONE
ELSE.

Repeatedly
Successful
Project Managers
Know
the Distance
among
Good, Better, Best
21
Better
Good
Best

BEING PROACTIVE MEANS
LIVING BY DESIGN,
NOT DEFAULT.

ACTIVITY
DOES NOT EQUAL
ACCOMPLISHMENT.

Repeatedly Successful Project Managers
focus their time on R&R.
Requirements
Always complete first,
what is expected and
required by your
stakeholders and/or
customers.
Return on Investment
Focus on what you are best
at. Do first what is going to
bring the greatest return
to the project.
Find others to do work that
is not in your strongest
areas.

Project Managers
Hold
Themselves and Others
Accountable.

IF YOU CAN'T BITE,
DON'T SHOW YOUR TEETH.
-Yiddish Proverb

27
Strengthen Communication through Tracking Process
Increase Project- Wide Appreciation for Goals & Milestones
Improve Alignment and Focus Throughout the Team
Alert All to Negative Performance & Leverages Opportunity to Correct
Reinforces Great Performance

28
Build A ScorecardThat Clearly Reflects and Delineates
the Performance Levels Of All Aspects OfYour Project.
Good
Risky
Low
www.resultstrainingcompany.com copyright 2011-2012 Dr. Lepora

AFTER ALL, TO MAKE A
BEAUTIFUL OMELET, YOU
HAVE TO BREAK AN EGG.
-Spanish Proverb

Project Managers
Inspire and Motivate Others.

You areTHE thermostat.
Have the courage to set or change
the temperature.

You Are theTemperature thatYou Lead.
Energy Attitude
Values
Efforts
Results
Orientation

Influence is a process..
• Develop relationships with relevant others.
• Establish and maintain your credibility through action of promises.
• Do your research to ensure accuracy of your message.
• Continuously obtain the knowledge and understanding of relevant
issues, stakeholders, and the environment.
• Gain the trust of others.

He/She who thinks he/she leads, but has
no followers, is only taking a walk. If
you can’t influence people then they
will not follow you. Without influence,
you have no leadership.
Leadership Proverb

Set the Bar Higher.

Project Managers
Serve as well as Manage.

ONE OF THE MOST
DIFFICULT THINGS TO GIVE
AWAY IS KINDNESS - IT IS
USUALLY RETURNED.
-Court R. Flint

Serve others by…..
Genuinely
Appreciate
Their
Contribution
Show Outward
Appreciation for the
Work of the Team
Members
Listen
and
Learn
Incorporate What
You Learn from the
Team for Future
Navigation
Ensure that They
Know What to
Expect From You
Be Thankful for the
Honorable Position
of Leaderships that
You Have
38copyright 2010

Serving Pays Well…
Greater Dedication!
Higher Discretionary Effort!
Higher Morale!
Goals Reached Better and Faster!

Traditional Model
of
Project Management
Progressive Model
of
Project Management
40

LISTEN, OR YOUR TONGUE
WILL MAKE YOU DEAF.
-Native American Proverb

THE REVERSE SIDE ALSO HAS
A REVERSE SIDE.
-Japanese Proverb

Serving Requires Empathically Listening.
43
Observe
Listen
Speak

Serving is a Choice.
 Acknowledge your personal biases as
obstacles.
 Communicate with Openness and
Sincerity.
 Focus on them and not yourself.
 Be accessible.
 Remember who people are, including
what they do and what is important to
them.

DoYou Have a Servant’s Attitude?
DoYou Know FiveThings
about WhatYourTop Project
Team MembersValue?
The Most?
• Home?
• Work?
• Church?
• Family?
• Hobbies?
Rate your knowledge regarding
the top five people in your team on
A scale from 1-10.

Project Managers
BuildTeams.

They Ensure that the “team” knows who they are.
47
 The team identity is different from the individual
contributor identity.
 Each team member knows the goals of the team and
interdependencies among the tasks and respective
members
 There are agreed upon forms of behavior- acceptable
and unacceptable for the team.

A team makes the leader and
the leader makes the team.

Communicating relevant information to your team
on a regular basis is important.
49

UseVarying Ways to Communicate withYourTeam
to StrengthenYour Message.
50

Recognize when
tough messages
must be
conveyed.
51

Project Managers
Appreciate Diversity.

Instilling Diversity & Inclusion
InYour Succession Plan • It better reflects your
customer mix and equips
you to serve better.
• It enhances decision-
making with alternative,
differing mindsets.
• It ensures greater
participation and greater
connection with global
reality.
Diversity is
GreatValue to
AnyTeam.
53

Instilling Diversity & Inclusion
InYour Succession Plan
• Reward behaviors that
address diversity and
inclusion
• Develop mentor efforts
• Create a culture of
openness and
collaboration.
Diversity can be
seamlessly
incorporated
into your team
approach.
54

Project Managers
Are Always Looking
to be Replaced.

57

The majority of information on projects should be managed
and stored in a central repository.
A centralized knowledge system empowers the team to continue work
as seamlessly as possible when members exits.
Consistent and regular updates to the central repository should be a
general process for all team members to follow, not only the PM.
Develop a Central Repository.
What information is most pertinent to your project?
58

Which Element Most
Closely Resembles
Your
Project Management
Style?
59

As a project
manager, nothing
gets through you.
You hoard all of the
information and
vehicles to get
anything done.You
pull the ultimate
trigger on
everything.
“My job is secure.” 60

As a project manager,
things permeate
rarely… though only
when pulled and
prodded out from
team members. You
are a tough
gatekeeper.
“You only need to
know but so much...”
61

As a project manager,
things permeate.. You
give, but only as
absolutely needed to
get the assigned task
completed.
“I’ll give it to you, but
only if you absolutely
need it to finish this
task at hand..”
62

Knowledge flows
generously, but
without intention and
strategy . There is no
planning involved.
“What would you like
to know? “
63

•You are a mentor.
•You professionally develop your
team strategically.
•You pour out of yourself to
others around you- above,
below and laterally.
•You encourage the same
behavior for your team
members.
•Exponential growth is
recognized among your team.
•Learning is contagious.
•You create stars who are
tomorrow’s project managers of
your organization.
64

AGOOD TEACHER HAS BEEN
DEFINED AS ONE WHO MAKES
HIMSELF PROGRESSIVELY
UNNECESSARY.
-Thomas J. Carruthers
65

Project Managers
AlwaysWillingly
Accept Responsibility.

SUCK IT UP!
The buck stops with you.

Reasons
to
Never Scapegoat
as a
Project
Manager.
68

THERE ARE TWO WAYS
TO SPREAD THE LIGHT:
TO BE THE CANDLE, OR
THE MIRROR THAT
REFLECTS IT.
-Edith Wharton

Contact Info:
Dr. Lepora Menefee,
PMP, SPHR, Prosci, SSBB
lepora@resultsconsulting.net
www.resultsconsulting.net
www.drlepora.com
www.facebook.com/drlepora
www.twitter.com/drlepora
770.367.5444
New Book:
Journey to Authentic Joy
Available on Amazon, B&N, Ibook

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