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The Design Studio Method
so, “Design Thinking”
Discover Define Develop Deliver
ambiguity
time
divergent thinking
what is “design studio?”
•gather & understand requirements
•think about the way things should be 

(rather than the way things are)
•generate concrete ideas (and lots of them)
•pre-vet ideas
•build consensus
DESIGN STUDIO
GOALS OF
illuminate | create | pitch | critique
STEP 1ILLUMINATE
• Elevator-pitch the product
• Discuss the business
opportunity/goals
• Illustrate the problem we are
trying to solve
• Present the value proposition
• Examine competitive products
• Define a User Journey
• List out features
what problem are we here to solve?
•Define the users, user types, personas
•What are the goals users need to achieve
•What is the user’s path through
•Uncover the complex views and
interactions
USER JOURNEY
ILLUMINATION EXERCISE
•Write down key features - 1 per post-it
•Pain points (for existing products)
•Put on wall / read aloud to group
•Collectively sort into ‘epic’ categories
•Place in 2⨉2 grid
FEATURE MATRIX
ILLUMINATION EXERCISE
importance
level of effort
high importance
low effort
high importance
high effort
low importance
low effort
low importance
high effort
importance
level of effort
high importance
low effort
high importance
high effort
low importance
low effort
low importance
high effort
the sweet spot
nah
it depends
it depends
STEP 2CREATE
• We create via sketching
• Sketching is just thinking on paper
• Sketching puts what’s in your head on
paper (concrete)
• Gives us an opportunity to react to your
thoughts
• You can do this!
•No photoshop
•No code
•No powerpoint
•No Jira
•We’re all equally uncomfortable!
WE SKETCH?
WHY
•Appropriate level of fidelity (low)
•Just enough detail to capture the idea
and be able to pitch it
•No erasing (just cross it out!)
SHARPIES?
WHY
•For each feature we deemed important:
- 4-6 sketches in 5 minutes
- How does this solve the problem
- Each cell: individual idea 

or storyboard
SKETCHING
CREATION EXERCISE
STEP 3PITCH
• Sketches are just placeholders for

the pitch
• The pitch is your opportunity to
communicate your idea to the team
• Sell it! Let us inside your head
•Tape sketches to the wall (L-R)
•3 minutes: walk us through
•How does your idea solve the problem
or make the feature useful?
•The floor is YOURS 

(no questions or cross-talk)
PITCH
THE PROCESS
STEP 4CRITIQUE
• “Critique” is not negative!
• Critique makes good ideas better
• Critique is not feedback
• Feedback: “I liked…” “I didn’t like…”
• Critique: “This works because…” “This
could be better…”
•2 minutes
•For each sketch/page:
· 2 reasons it is effective
· 1 thing it could do better
ROUND ROBIN
CRITIQUE EXERCISE 1
•3 Dot stickers are distributed / person
•Dot for each sketch that solves the
problem best in your mind
- Dot for a particular feature that stands
out
•WHY you voted for a sketch
DOT VOTING
CRITIQUE EXERCISE 2
LET’S TRY IT
Hands on with the Design Studio Method

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Hands on with the Design Studio Method

  • 3. Discover Define Develop Deliver ambiguity time
  • 5. what is “design studio?”
  • 6. •gather & understand requirements •think about the way things should be 
 (rather than the way things are) •generate concrete ideas (and lots of them) •pre-vet ideas •build consensus DESIGN STUDIO GOALS OF
  • 7. illuminate | create | pitch | critique
  • 8. STEP 1ILLUMINATE • Elevator-pitch the product • Discuss the business opportunity/goals • Illustrate the problem we are trying to solve • Present the value proposition • Examine competitive products • Define a User Journey • List out features
  • 9. what problem are we here to solve?
  • 10. •Define the users, user types, personas •What are the goals users need to achieve •What is the user’s path through •Uncover the complex views and interactions USER JOURNEY ILLUMINATION EXERCISE
  • 11.
  • 12.
  • 13. •Write down key features - 1 per post-it •Pain points (for existing products) •Put on wall / read aloud to group •Collectively sort into ‘epic’ categories •Place in 2⨉2 grid FEATURE MATRIX ILLUMINATION EXERCISE
  • 14.
  • 15. importance level of effort high importance low effort high importance high effort low importance low effort low importance high effort
  • 16. importance level of effort high importance low effort high importance high effort low importance low effort low importance high effort the sweet spot nah it depends it depends
  • 17. STEP 2CREATE • We create via sketching • Sketching is just thinking on paper • Sketching puts what’s in your head on paper (concrete) • Gives us an opportunity to react to your thoughts • You can do this!
  • 18.
  • 19. •No photoshop •No code •No powerpoint •No Jira •We’re all equally uncomfortable! WE SKETCH? WHY
  • 20. •Appropriate level of fidelity (low) •Just enough detail to capture the idea and be able to pitch it •No erasing (just cross it out!) SHARPIES? WHY
  • 21. •For each feature we deemed important: - 4-6 sketches in 5 minutes - How does this solve the problem - Each cell: individual idea 
 or storyboard SKETCHING CREATION EXERCISE
  • 22. STEP 3PITCH • Sketches are just placeholders for
 the pitch • The pitch is your opportunity to communicate your idea to the team • Sell it! Let us inside your head
  • 23. •Tape sketches to the wall (L-R) •3 minutes: walk us through •How does your idea solve the problem or make the feature useful? •The floor is YOURS 
 (no questions or cross-talk) PITCH THE PROCESS
  • 24. STEP 4CRITIQUE • “Critique” is not negative! • Critique makes good ideas better • Critique is not feedback • Feedback: “I liked…” “I didn’t like…” • Critique: “This works because…” “This could be better…”
  • 25. •2 minutes •For each sketch/page: · 2 reasons it is effective · 1 thing it could do better ROUND ROBIN CRITIQUE EXERCISE 1
  • 26. •3 Dot stickers are distributed / person •Dot for each sketch that solves the problem best in your mind - Dot for a particular feature that stands out •WHY you voted for a sketch DOT VOTING CRITIQUE EXERCISE 2