SlideShare a Scribd company logo
1 of 10
Case Southwest Airline By: Paya EBRAHIMI Andre SHAHBAZIAN Leila JANNATI Mohammad Ali ABBASI
Our History and Culture in Pictures
What doesn’t kill you makes you stronger ,[object Object],[object Object],[object Object],[object Object]
Business Strategy that competes with surface transportation not other airlines ,[object Object],[object Object],[object Object]
Cultural characteristics of SWA creates safe happy and fun place to work ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Practices in HRM, Communication and Leadership Flixibility/unsable internal Started as SME  friendly informal FAMILY any size company fast company Adhoc  (not in what they do but in how they do it!) reward based on performance external Bureacracy (was THROWN away) Formal (Absolutly not) Regulations (they promote staff to break them) Procedures (you can make it better, do it) Hierarchy (Pilot helps with cleaning) Market corporate ( C ustomers) Not reward based on experience – helps anyone in need! reward based on performance  People dignity is important to them stability
Strengths of Southwest Airlines ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Limitation of Southwest Airlines ,[object Object],[object Object],[object Object],[object Object],[object Object]
Lessons Learned  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
LUV Shares in History

More Related Content

What's hot

What's hot (20)

Southwest Airlines : Case Study 2016 (Group Work)
Southwest Airlines : Case Study 2016 (Group Work)Southwest Airlines : Case Study 2016 (Group Work)
Southwest Airlines : Case Study 2016 (Group Work)
 
Southwest Airline SWOT Analysis
Southwest Airline SWOT AnalysisSouthwest Airline SWOT Analysis
Southwest Airline SWOT Analysis
 
Harvard Business School Case Study on Southwest Airlines
Harvard Business School Case Study on Southwest AirlinesHarvard Business School Case Study on Southwest Airlines
Harvard Business School Case Study on Southwest Airlines
 
Case Analysis On Southwest Airlines
Case Analysis On Southwest AirlinesCase Analysis On Southwest Airlines
Case Analysis On Southwest Airlines
 
Southwest Airlines: A Case Study
Southwest Airlines: A Case StudySouthwest Airlines: A Case Study
Southwest Airlines: A Case Study
 
Southwest airline the best hr case study
Southwest airline  the best hr case studySouthwest airline  the best hr case study
Southwest airline the best hr case study
 
Southwest airlines swot
Southwest airlines swotSouthwest airlines swot
Southwest airlines swot
 
Southwest Airlines case analysis presentation (designing work organization - ...
Southwest Airlines case analysis presentation (designing work organization - ...Southwest Airlines case analysis presentation (designing work organization - ...
Southwest Airlines case analysis presentation (designing work organization - ...
 
Southwest Airlines 6 12 08[2]
Southwest Airlines 6 12 08[2]Southwest Airlines 6 12 08[2]
Southwest Airlines 6 12 08[2]
 
Southwest Airlines complete
Southwest Airlines completeSouthwest Airlines complete
Southwest Airlines complete
 
Southwest Airlines : Case Study
Southwest Airlines : Case StudySouthwest Airlines : Case Study
Southwest Airlines : Case Study
 
Southwest airlines
Southwest airlinesSouthwest airlines
Southwest airlines
 
Southwest
SouthwestSouthwest
Southwest
 
4380 Case 21 Southwest Airlines
4380 Case 21 Southwest Airlines4380 Case 21 Southwest Airlines
4380 Case 21 Southwest Airlines
 
Southwest Airlines Presentation
Southwest Airlines PresentationSouthwest Airlines Presentation
Southwest Airlines Presentation
 
Southwest airlines presentations
Southwest airlines presentationsSouthwest airlines presentations
Southwest airlines presentations
 
Success Secret: Southwest airlines
Success Secret: Southwest airlinesSuccess Secret: Southwest airlines
Success Secret: Southwest airlines
 
Southwest Airlines
Southwest AirlinesSouthwest Airlines
Southwest Airlines
 
Southwest Airlines analysis
Southwest Airlines analysisSouthwest Airlines analysis
Southwest Airlines analysis
 
Singapore Airlines
Singapore AirlinesSingapore Airlines
Singapore Airlines
 

Viewers also liked

Strategic Analysis - Southwest Airlines Co.
Strategic Analysis - Southwest Airlines Co.Strategic Analysis - Southwest Airlines Co.
Strategic Analysis - Southwest Airlines Co.
Shekera Alvarado
 
Case study presentation hrm-pgdm ib
Case study presentation hrm-pgdm ibCase study presentation hrm-pgdm ib
Case study presentation hrm-pgdm ib
Akshay Samant
 
Inspire technologies failed to inspire
Inspire technologies   failed to inspireInspire technologies   failed to inspire
Inspire technologies failed to inspire
Pawan Alamchandani
 
Paradigm shifts in HR roles
Paradigm shifts in HR rolesParadigm shifts in HR roles
Paradigm shifts in HR roles
Nandu Warrier
 
JetAIrways Problem idenfication and solution
JetAIrways Problem idenfication and solutionJetAIrways Problem idenfication and solution
JetAIrways Problem idenfication and solution
Ratan Kumar
 

Viewers also liked (20)

HR Practices at SouthWest Airlines
HR Practices at SouthWest AirlinesHR Practices at SouthWest Airlines
HR Practices at SouthWest Airlines
 
HRM Case Study
HRM Case StudyHRM Case Study
HRM Case Study
 
Business Ethics and HRM: Jet Airways Case Study
Business Ethics and HRM: Jet Airways Case StudyBusiness Ethics and HRM: Jet Airways Case Study
Business Ethics and HRM: Jet Airways Case Study
 
Hrm case study
Hrm  case studyHrm  case study
Hrm case study
 
Strategic Analysis - Southwest Airlines Co.
Strategic Analysis - Southwest Airlines Co.Strategic Analysis - Southwest Airlines Co.
Strategic Analysis - Southwest Airlines Co.
 
Hrm case study
Hrm case studyHrm case study
Hrm case study
 
Unilever HRM case study
Unilever HRM case studyUnilever HRM case study
Unilever HRM case study
 
Branding yoga hbr case study
Branding yoga hbr case studyBranding yoga hbr case study
Branding yoga hbr case study
 
Case study presentation hrm-pgdm ib
Case study presentation hrm-pgdm ibCase study presentation hrm-pgdm ib
Case study presentation hrm-pgdm ib
 
Inspire technologies failed to inspire
Inspire technologies   failed to inspireInspire technologies   failed to inspire
Inspire technologies failed to inspire
 
Be a better leader, have a richer
Be a better leader, have a richerBe a better leader, have a richer
Be a better leader, have a richer
 
Hospital Management System Network Diagram
Hospital Management System Network DiagramHospital Management System Network Diagram
Hospital Management System Network Diagram
 
Hbr’s case study
Hbr’s case studyHbr’s case study
Hbr’s case study
 
Paradigm shifts in HR roles
Paradigm shifts in HR rolesParadigm shifts in HR roles
Paradigm shifts in HR roles
 
Chapter04
Chapter04Chapter04
Chapter04
 
Hrm case study
Hrm case studyHrm case study
Hrm case study
 
PR CaseStudies
PR CaseStudiesPR CaseStudies
PR CaseStudies
 
Knowledgemanagementpresentation 124215857849-phpapp02
Knowledgemanagementpresentation 124215857849-phpapp02Knowledgemanagementpresentation 124215857849-phpapp02
Knowledgemanagementpresentation 124215857849-phpapp02
 
JetAIrways Problem idenfication and solution
JetAIrways Problem idenfication and solutionJetAIrways Problem idenfication and solution
JetAIrways Problem idenfication and solution
 
L7 er2
L7 er2L7 er2
L7 er2
 

Similar to Hrm southwest airlines case study assignments v4

Southwest Airlines Way
Southwest Airlines WaySouthwest Airlines Way
Southwest Airlines Way
GMR Group
 
Southwest History and GrowthCorporate Level Strategy.docx
Southwest History and GrowthCorporate Level Strategy.docxSouthwest History and GrowthCorporate Level Strategy.docx
Southwest History and GrowthCorporate Level Strategy.docx
rafbolet0
 
Southwest airlines Organizational Development13.docx
Southwest airlines Organizational Development13.docxSouthwest airlines Organizational Development13.docx
Southwest airlines Organizational Development13.docx
whitneyleman54422
 
Southwest assignment
Southwest assignmentSouthwest assignment
Southwest assignment
Anjani Manuri
 
South_weast_airlines
South_weast_airlinesSouth_weast_airlines
South_weast_airlines
Venkatesh Kg
 

Similar to Hrm southwest airlines case study assignments v4 (20)

Southwest Airlines Way
Southwest Airlines WaySouthwest Airlines Way
Southwest Airlines Way
 
Low Cost Leadership Analysis On AirAsia Assignment / Report
Low Cost Leadership Analysis On AirAsia Assignment / ReportLow Cost Leadership Analysis On AirAsia Assignment / Report
Low Cost Leadership Analysis On AirAsia Assignment / Report
 
Singapore airline
Singapore airlineSingapore airline
Singapore airline
 
Business strategy presentation
Business strategy presentationBusiness strategy presentation
Business strategy presentation
 
Southwest History and GrowthCorporate Level Strategy.docx
Southwest History and GrowthCorporate Level Strategy.docxSouthwest History and GrowthCorporate Level Strategy.docx
Southwest History and GrowthCorporate Level Strategy.docx
 
AirAsia Airlines
AirAsia AirlinesAirAsia Airlines
AirAsia Airlines
 
Southwest airlines Organizational Development13.docx
Southwest airlines Organizational Development13.docxSouthwest airlines Organizational Development13.docx
Southwest airlines Organizational Development13.docx
 
airblue-presentATION-1PPT_(1)_(1).pptx
airblue-presentATION-1PPT_(1)_(1).pptxairblue-presentATION-1PPT_(1)_(1).pptx
airblue-presentATION-1PPT_(1)_(1).pptx
 
Strategic marketing
Strategic marketingStrategic marketing
Strategic marketing
 
Southwest airlines
Southwest airlinesSouthwest airlines
Southwest airlines
 
Market driven+strategy
Market driven+strategyMarket driven+strategy
Market driven+strategy
 
Southwest assignment
Southwest assignmentSouthwest assignment
Southwest assignment
 
Jet blue airways
Jet blue airwaysJet blue airways
Jet blue airways
 
Southwest Brand Audit Ppt 12/14/11
Southwest Brand Audit Ppt 12/14/11Southwest Brand Audit Ppt 12/14/11
Southwest Brand Audit Ppt 12/14/11
 
PIA NEWSLETTER
PIA NEWSLETTERPIA NEWSLETTER
PIA NEWSLETTER
 
HRM Presentation.ppt
HRM Presentation.pptHRM Presentation.ppt
HRM Presentation.ppt
 
South_weast_airlines
South_weast_airlinesSouth_weast_airlines
South_weast_airlines
 
Performance comparison of southwest airlines with us aviation industry
Performance comparison of southwest airlines with us aviation industryPerformance comparison of southwest airlines with us aviation industry
Performance comparison of southwest airlines with us aviation industry
 
Presentation gmc 04 sep2014 canada v3
Presentation gmc 04 sep2014 canada v3Presentation gmc 04 sep2014 canada v3
Presentation gmc 04 sep2014 canada v3
 
Airline Industry
Airline IndustryAirline Industry
Airline Industry
 

Recently uploaded

Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Safe Software
 
Why Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire businessWhy Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire business
panagenda
 
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
?#DUbAI#??##{{(☎️+971_581248768%)**%*]'#abortion pills for sale in dubai@
 

Recently uploaded (20)

DEV meet-up UiPath Document Understanding May 7 2024 Amsterdam
DEV meet-up UiPath Document Understanding May 7 2024 AmsterdamDEV meet-up UiPath Document Understanding May 7 2024 Amsterdam
DEV meet-up UiPath Document Understanding May 7 2024 Amsterdam
 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
 
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, AdobeApidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
 
Introduction to Multilingual Retrieval Augmented Generation (RAG)
Introduction to Multilingual Retrieval Augmented Generation (RAG)Introduction to Multilingual Retrieval Augmented Generation (RAG)
Introduction to Multilingual Retrieval Augmented Generation (RAG)
 
Why Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire businessWhy Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire business
 
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemkeProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
 
Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...
Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...
Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...
 
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
 
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot TakeoffStrategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
 
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
 
Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost SavingRepurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
 
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin WoodPolkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
 
WSO2's API Vision: Unifying Control, Empowering Developers
WSO2's API Vision: Unifying Control, Empowering DevelopersWSO2's API Vision: Unifying Control, Empowering Developers
WSO2's API Vision: Unifying Control, Empowering Developers
 
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUDHA...
 
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWEREMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
 
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot ModelMcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot Model
Mcleodganj Call Girls 🥰 8617370543 Service Offer VIP Hot Model
 
Understanding the FAA Part 107 License ..
Understanding the FAA Part 107 License ..Understanding the FAA Part 107 License ..
Understanding the FAA Part 107 License ..
 
Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...
Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...
Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...
 

Hrm southwest airlines case study assignments v4

  • 1. Case Southwest Airline By: Paya EBRAHIMI Andre SHAHBAZIAN Leila JANNATI Mohammad Ali ABBASI
  • 2. Our History and Culture in Pictures
  • 3.
  • 4.
  • 5.
  • 6. Key Practices in HRM, Communication and Leadership Flixibility/unsable internal Started as SME friendly informal FAMILY any size company fast company Adhoc (not in what they do but in how they do it!) reward based on performance external Bureacracy (was THROWN away) Formal (Absolutly not) Regulations (they promote staff to break them) Procedures (you can make it better, do it) Hierarchy (Pilot helps with cleaning) Market corporate ( C ustomers) Not reward based on experience – helps anyone in need! reward based on performance People dignity is important to them stability
  • 7.
  • 8.
  • 9.
  • 10. LUV Shares in History