1. Solution > Infrastructure > Service Providers
NetApp Solutions
for Service Providers
CLOUD SERVICES ARE CHANGING expertise to accelerate your time to
KEY FEATURES
THE GAME—FOR EVERYONE market and unique capabilities that
Speeds time to market and revenue Driven by constrained budgets and the establish service differentiation.
rise of virtualization, worldwide spending For two decades, NetApp has helped
Enables differentiation through
on cloud services is projected to grow leading companies design enterprise
unique technologies
almost threefold, to US$44B, by 2013.* IT solutions. We’ve listened to our
Minimizes infrastructure costs Companies like yours—telcos, tradi- service provider customers describe
tional managed service providers, their cloud service requirements and
Optimizes operations
system integrators, and technology we’ve encapsulated that knowledge in
Enables predictable enterprise- vendors—are scrambling to capitalize design guides that can help you more
class service levels on this opportunity. Yet becoming a quickly design your solution. Long-
successful provider of cloud services standing partnerships and integration
is not assured. Choosing the right with technology leaders like VMware,
infrastructure on which to build a future Microsoft, Citrix, Cisco, Oracle, and
portfolio of cloud services is a critical others have resulted in technologies
decision. NetApp solutions, combined that are critical to enabling virtualized
with our best practices for service service-based infrastructures to function
providers, can get your business off seamlessly, saving development time.
on the right foot and enable you to And our deployment and training best
rapidly build a profitable portfolio practices, developed through numerous
of services. customer engagements, can shave
months from your deployment schedule.
Rapidly deploy differentiated
enterprise services You also need to deploy services that
Speed is critical in the race to stake give you an edge. Building NetApp into
a claim in the evolving cloud services your service offers you the opportunity
market. NetApp offers experience and to differentiate your services in ways
*IDC Cloud Update Sept 2009

2. “We standardize on NetApp and use clustered
NetApp FAS6080 systems as our workhorses.
NetApp technology contributes to each of our
competitive advantages: lower cost, greater
flexibility, and higher SLAs.”
Dr. Stefan Bucher
Senior Vice President Computing Services & Solutions
Member of Management Committee
T-Systems International GmbH
that you can monetize. How much up to 2000TB per storage administrator.* critical functionality for multi-tenant
could you charge to activate servers Industry-leading storage efficiency environments. And the NetApp suite
in minutes and whole infrastructures capabilities, secure multi-tenancy, of integrated data protection products
in hours instead of days? Would and a unified storage platform are lets you consistently meet the highest
customers pay extra for riskless just some of the important technology recovery point and recovery time
disaster recovery testing? How about differentiators that can minimize your objectives. As an example, using
self-service backup and restore, on infrastructure and operational cost base. NetApp, T-Systems Dynamic Services
demand, within minutes? Service backup recoveries take minutes and
providers today use NetApp technology Projecting forward, you can plan on have a success rate of virtually 100%.*
to drive revenue from these differen- cost reductions from that initial base
tiated service features. Our API allows because of our R&D mission. The goal NetApp service-oriented infrastructure
service providers to further leverage core of our engineers is to design-in storage —A solid foundation for growth
NetApp technology to build derivative efficiency, so that you buy less storage
NetApp offers a proven solution to
products to drive more revenue. from NetApp than you would from
help service providers accelerate the
other vendors. Breakthrough efficiency
delivery of differentiated and profitable
Operate with low cost and predictable techniques like RAID-DP® and dedupli-
cloud services. Built on a unified,
service levels cation are part of our history AND our
shared storage platform, our service-
future, and we look forward to sharing
Running a profitable business depends oriented infrastructure provides the
our future road map with you in detail.
on predictable costs and service levels. key attributes that you need to deliver
NetApp can help you attain both. Our NetApp solutions also minimize the services to your customers quickly
customers routinely use less storage, risk of financial penalties by offering and securely, including:
space, and power for a particular consistent enterprise-class service
workload than they would use with • Secure multi-tenancy
levels. NetApp technologies enable
traditional solutions. Also, you can you to perform service upgrades and • Service automation and management
run your service with fewer people. migrations with zero downtime, a
NetApp has customers today managing
*Oliver Wyman Sensis Case Study—www.netapp.com
*T-Systems Case Study—www.netapp.com

3. Figure 1) NetApp solutions for service providers.
• Data mobility Once you have the service-oriented by using defined templates and proce-
• Storage efficiency infrastructure deployed, you can easily dures so that you derive maximum
• Integrated data protection deliver new service offerings as your value from your investment. As an
business grows. To do this NetApp example, NetApp has helped many
Supporting products include: offers your product development team customers design a service catalog
design guides that are backed by with a menu of options driven by a
• NetApp FAS storage controllers with
reference architectures and NetApp flexible set of policies. Provisioning
multiprotocol support (FCP, IP, iSCSI,
Professional Services expertise. The storage through automated policies
NFS, CIFS, and FCOE)
following is a partial list of NetApp avoids human error, reduces vari-
• MultiStore® for secure partitioning design guides: ability, and optimizes service delivery
of network and storage resources to time. Overall, a service catalog takes
host multiple tenants • Backup as a Service the complexity out of provisioning,
• Storage Suite 4.0, Managability SDK, • Disaster Recovery as a Service lowers your administrative costs, and
SANscreen® to extend data center • Desktop as a Service enhances the quality of service for
automation • Messaging as a Service your customers.
• NetApp Data Motion™ for • Collaboration as a Service Our project delivery methodology is
nondisruptive movement of data • Archive as a Service based on best practices from large-
volumes for upgrades and load
scale deployments. NetApp experts
balancing Service management and
and Authorized Professional Service
• Storage efficiency software, including project delivery
Partners can work with your team to
deduplication, thin provisioning, and NetApp understands that delivering accelerate your journey from idea to
flexible cloning to reduce costs a solution is about much more than revenue while mitigating deployment
• A suite of data protection products just the architecture. We can help and business risk.
that includes Snapshot™, you manage and operate your storage
SnapVault®, and SnapMirror®
to meet any SLA

4. A company dedicated to your success We have a history of going the extra mile Learn more
to make service providers successful.
Our job doesn’t stop with the solution For more information about NetApp
From Oracle on Demand to T-Systems,
design and deployment. NetApp service provider solutions, go to
our flexible and collaborative approach
solutions come with the backing of www.netapp.com. For more information
makes a difference for the companies
a company that is fully dedicated to about the NetApp Partner Program
we work with. For example, many of
your success. For example, NetApp for Service Providers contact us at
NetApp’s most innovative products,
offers a multi-tier partner program that programs@netapp.com. We look
including FlexClone® and NetApp Data
is specifically designed for service forward to helping you build a
Motion, grew out of our response to
providers. The program presents an successful service business.
unique service provider requirements.
array of benefits and resources to
This is one reason why NetApp powers
accelerate your business over the
IT services that touch over a billion
long term.
people today.
And you should know that, unlike our
major competitors, NetApp has no
proprietary branded services that it
will sell against you. We are focused
exclusively on the goal of being your
storage and data management supplier
of choice.
NetApp creates innovative storage and data
© Copyright 2010 NetApp, Inc. All rights reserved. No portions of
management solutions that help you accelerate this document may be reproduced without prior written consent
of NetApp, Inc. Specifications are subject to change without
business breakthroughs and achieve outstanding notice. NetApp, the NetApp logo, Go further, faster, Data Motion,
FlexClone, MultiStore, RAID-DP, SANscreen, SnapMirror, Snapshot,
cost efficiency. Discover our passion for helping and SnapVault are trademarks or registered trademarks of NetApp,
companies around the world go further, faster at Inc. in the United States and/or other countries. All other brands or
products are trademarks or registered trademarks of their respective
www.netapp.com www.netapp.com. holders and should be treated as such. DS-3008-0210