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Semelhante a L&D Needs to Build Ecosystems for the Future of Work
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L&D Needs to Build Ecosystems for the Future of Work
- 1. Thurs, 27th July 2017, 12-1 PM, Sydney Ways to participate: • Q&A Box - comment, whinge & opinions • Twitter Backchannel - @lrncafe #LearningEcosys L&D Needs to Build Ecosystems for the Future of Work Knowledge Sharing Better Practices Experienced Panel
- 2. Ecosystem View Based on Combined Experience 2 Learning & Performance Ecosystem Architects • Strategy & Roadmaps • Learning Optimisation • Current State Review • Business Case Development • Technology Selection • Integration Design • Knowledge Management • xAPI/TinCan Architecture David Hegarty Jeevan Joshi Robin Petterd Experience in Learning & Performance 25 years + 25 years + 20 years + Recent Projects • Location based Learning App • Learning Strategy – Bank • Developed online PD program for English teachers • LMS Selection using Agile • Future Capabilities Design– Bank • L&D & Tech Strategy – Media • Development of next gen learning platform • Government learning programs reform • Transforming patents training across A&NZ Commercial Experience General Manager - Cadre Founder – LearningCafe & CapabilityCafe CEO – Sprout Labs
- 3. Thought Leadership Webinar Discussions UnConference Blog Magazine Coffee Catch Ups Capability Building Workshops Community of Professionals with a focus on implementing ideas Building Capability 4
- 4. Melbourne UnConference 2017 Limited to 110 seats only. @ 450 + GST Register: http://www.learningcafe.com.au/events
- 5. 5 Why is the ecosystem view needed for L&D to deliver effective solutions? How will the “ecosystem” view impact the design and implementation approach and methods? What L&D will need to learn and unlearn to take an “ecosystem” approach?
- 6. JEEVAN JOSHI Producer at LearningCafe & CapabilityCafe 6
- 7. What is Ecosystem ? Biological View An ecosystem is a community of living organisms in conjunction with the nonliving components of their environment (things like air, water and mineral soil), interacting as a system. 7 https://www.studyblue.com/notes/note/n/exercise-19-the-pond-ecosystem/deck/6417769 Interdependence Complexity Balance Flows Self Adjusts
- 8. My M.Teach Experiment 8 Light Algae - Chlorella Fungus - Cephalosporin Oxygen Food Light Food Cephalosporin 3rd Generation Antibiotic Food Antibiotic
- 9. Results – Take a Guess 9 If I increased food Increased Decreased Increased to a point and then decreased If I increased light Antibiotic Produced Increased Decreased Increased to a point and then decreased If I increased Algae Increased Decreased Increased to a point and then decreased
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- 12. Why an Ecosystem View in Required ? 12 Recognise the complexity and interdependence of work and Learning Simple and isolated view will not deliver results that matter. Recognise other business ecosystems internal & external . how Leaning interacts/fits into it. Allow for optimisation of moving parts within constraints and allow for nimbleness Specially relevant to Learning due to increasing availability of external content & resources. Specially relevant to Learning due to increasing availability of external content & resources. Design solutions that break the silos that have been created within L&D & HR L&D/HR silos are barriers to creating solutions that address the problem at hand.
- 13. Current Learning Architecture is primarily built on Mandatory Learning 13 Compliance CPD Technical i.e. Learners don’t really have a choice. 65 respondents: Source – LearningCafe Webinar - Learners as Consumers Webinar 21 July 2016
- 14. Organisational Learning is shifting away from mandatory Learning http://www.simplypsychology.org/maslow.html Compliance Technical Training etc. Behaviour Productivity Innovation Culture
- 15. Competitive Advantage Mandatory Easy to Measure Difficult to Measure Compliance Technical Training etc. Innovation Culture Behaviour Productivity Current L&D world What business needs What business gets Ecosystem view
- 17. David Hegarty 17
- 18. 18
- 19. Visualising the Learning Ecosystem 19 http://dailyedventures.com/index.php/2013/05/16/tracy-immel/
- 20. Visualising the Learning Ecosystem 20 http://www.competencyworks.org/wp-content/uploads/2013/09/kw.png
- 21. Visualising the Learning Ecosystem 21 https://www.slideshare.net/dwil23/workplace-learning-9452397
- 22. 22
- 23. Budget $ L&D Capability Technology Audience/ User Experience Design Solutions – Learning, Knowledge, Skills Capability Performance Strategy Business Outcomes $ + Learning & Performance EcosystemEnablers Solution Business Visualising the Learning Ecosystem Stack
- 24. Budget $ L&D Capability Technology Audience User Experience Design Solutions, Skills Knowledge Capability Performance Strategy Business Outcomes $ + Learning & Performance EcosystemEnablers Solution Business Visualising the Learning Ecosystem Stack A L I G N M E N T
- 25. Why the Stack Model ? • A visualisation of the business process of learning. • We can 'slide out' layers and explore them in more detail in other contexts. • The alignment of the layers makes it easy to see how things can go awry if one is pulled out of line. • We can align it with layers of the larger learning ecosystem. 25
- 26. Design Layer – Example Elements 26
- 27. Interface With The Personal Learning Ecosystem 27
- 28. What can you learn from your personal ecosystem? 28 • Our personal learning ecosystem is stunningly complex, personal, smart & effective. • It’s driven by the best tech on the planet & staffed by the majority of the human race… • We don’t compete with it – but we can interface with it and learn from it. • It’s not just knowledge workers – study the daily learning of anyone and they search, share, create and support others via their personal ecosystem.
- 29. A Development Event from a Personal Learning Ecosystem – Morning Run Using Apple Watch… 29 Development Event: Ecosystem Elements: 1. Set/manage goals 2. Measure performance 3. Biometrics 4. Gamification 5. Social
- 30. A Development Event from a Personal Learning Ecosystem – Morning Run Using Apple Watch… 30 Development Event: Ecosystem Elements: 1. Set/manage goals 2. Measure performance 3. Biometrics 4. Gamification 5. Social
- 31. Case Study – Dineto Consulting Services 31 Business • There was strong growth in services to construction industry which is expected to slow next year. • It is predicted that demand from defence will be high but Dineto will need to build capability from scratch Learning • CPD training needs to be provided for all engineers. • Compliance training is required. • LMS has online mandatory courses and classroom registration processes. • There is company SharePoint available.
- 32. Solution – Ecosystem View 32 Business Outcomes: •New capacity for defence work while maintaining legacy •Lower training/support costs •More flexible workforce
- 33. Solution – Ecosystem View 33 Strategy: •Retrain & replace •Increase Contractors •Identify & cull/replace low-value elements of the Ecosystem •Manage capital spend or increased recurrent spend
- 34. Solution – Ecosystem View 34 Performance: •High margin, high billable hour projects •Deliver new profitable, defence- focused products •Achieve sales targets in new area •Higher levels of currency and innovation
- 35. Solution – Ecosystem View 35 Capability: •Develop/buy competencies for new roles •Develop frameworks •New hires aligned with offer and culture
- 36. Solution – Ecosystem View 36 Solutions: •Maintain/update compliance/CPD courses •Curate/License//MOOC for retraining •License assessments for new skills •Develop mentoring/coaching plans for changing roles and new hire
- 37. Solution – Ecosystem View 37 Design: •ADDIE approach •Analytics driven •Enable 70:20:1 •RPL
- 38. Solution – Ecosystem View 38 Audience UX: •Establish learning portal on top of LMS/Intranet etc. •Integrated access for contractors •License assessments for new skills •Develop mentoring/coaching plans for changing roles and new hires
- 39. L&D Cap– Ecosystem View 39 Technology •Move to low cost LMS •Content licensing instead of create new •Integrated SSO for contractors •Update & maintain Sharepoint Intranet •License low cost coaching platform
- 40. Solution – Ecosystem View 40 L&D Capability •PD on Learning portal •PD on content curation •Support on new qualifications & validation etc . •Train the trainer on coaching
- 41. Solution – Ecosystem View 41 Budget: •Business case based on the stack- particularly the business outcomes •One off cost for portal development •Reduced (but recurrent) costs on licensed content •Potential ongoing savings on LMS •Consulting costs on implementation •Consulting costs on technical integrations
- 42. JEEVAN JOSHI Producer at LearningCafe & CapabilityCafe 42
- 43. Capability Layer 43 Cybersecurity Capability Current Capability Level 0 - 5 Target Level in 12 months Plugging Gap (12 months) Project Managers (PM) 2 4 • Retrain Construction PM (40%) • Hire Experienced PM (60%) Architects 1 5 • Hire experienced Architects only. • Use contractors for specific skills • No need to train • Use as mentors Analysts 1 4 • Retrain Construction PM (40%) • Hire Experienced PM (50%) • Transfer from internal IT (10%) Sales 1 5 • Hire experienced Sales Team (80%) • Retrain from current sales (20%) Impacts Cybersecurity professionals are paid 30% more than constructions They have different work culture Need flexibility Need security clearance
- 44. Tech Layer of the Ecosystem - Current 44 Engineering Inst of Australia CPD UNSW Engineering LMS Classroom Courses Sharepoint Dineto
- 45. Tech Layer of the Ecosystem - Future 45 Engineering Inst of Australia CPD UNSW Engineering Cybersecurity Assoc of Australia Coursera/ EdX Meetups Hacker Conventions LMS Sharepoint Classroom Courses Yammer Best Practice API Hacking Sims YouTube Blogs Curated Content $ $ $ $ $
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- 47. Current Model of L&D Professional Development 47 Business Partnership Project Management L&D Theory Analysis Design Development Implementation Evaluation Digital Acumen
- 48. Professional Development Framework for the Next Gen L&D - Where do I start? 48 Business Partnership Project Management L&D Theory Analysis Design Development Implementation Evaluation DigitalAcumen ConsultingApproach BusinessAcumen Agile&DesignThinking Emerging Tech Start Up/ Entrepreneurship Knowledge Management Workforce/HR Trends Emerging Research in Management Industry Knowledge Capability Management Existing Capability Next Gen Capability Scaffolding Awareness
- 49. LET US TALK TO THE PANEL AND YOU 49
- 50. www.learningcafe.com.au lrncafe http://bit.ly/lcafefb blogs learning conversations free resources workshops UnConference 2017 Sydney Melbourne Webinar recording, ebooks, L&D frameworks Building Effective Employee Social Networks 50 Ideas@work Collaborations
- 51. Next Steps Join Special Interest Community Attend Workshops Attend UnConference Melbourne Brisbane LearningCafe LinkedIn Subgroup Register interest www.learningcafe.com.au Register interest www.learningcafe.com.au Or send us an email - enquiry@learningcafe.com.au 51