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1

PANEL
Jeevan Joshi
Founder
EX Assembly
Rebekka Squire
Engagement &
Employee Experience
Manager
Allianz Australia
2
Henry Albrecht
Founder, CEO
Limeade
Michael Sainsbury
Employee Wellbeing &
Safety Business Partner
Australian Unity
(Moderator)
1
2
3

Meetups
Sydney 100 members
Melbourne 40 members
Brisbane – 20 members
Gatherings
Practice
Leadership
Unconference
Sydney - Planned for
after COVID
Better Practices
Collaborative
Projects (Collabs)
EX Assembly is a community of
forward-looking EX & HR professionals
interested in frank discussions about
current issues and trends in the science
and art of Employee Experience; and its
application at work.
Building inspiring workplaces through
Employee Experience
“Building inspiring workplaces through better Employee
Experience”
EX Awards
Webinars
Building
EX Capability
Workshops/
Certification
EX Advisory
3
• Candidate Experience
• People Data Silo
Busting
• Learner Experience

UNPACKING EX
More than
Rebadging HR
Workforce
Analytics as the
Foundation for
EX
Employee
Wellness
How much can we
and should do ?
WHAT IS COMING UP ?
@exassembly
4
JULY
SEPT
AUG

BUSINESS SIM TOURNAMENT
5
• Explore causes of business model
disruption and potential
transformation opportunities
• Identify strategies to challenge
your current paradigms and
biases in decision making
• Understand the multiplier effect
of having an owner’s mindset
• 3 Weeks / 2 hrs per week
• 3 Virtual Debrief Session
• Kick-off Monday 24th August, 2020
• Gala Online Winner Announced Friday
11th September 4 pm AEST
• FEES = FREE /Sponsored by EX Assembly
https://teamstrategicthinking.com/www.exassembly.com.au

EMPLOYEE EXPERIENCE (EX)
Our view is that :
• recognising employee’s own personal
journey is critical.
• workforce experience is more accurate
term.EX Assembly Framework Ver 0.8
EX
Employee’s
Personal Journey
Improve Organisational
Performance
Growth &
Value Add
Values
Alignment
Life stage
Career/ Life
Strategy
Physical Space
Navigation
Purpose
Value
Brand
Culture
Work Processes Systems & Tech
Measurement
Engagement
NPSetc
Leadership
6
Employee Experience (EX) is the mindset
and method where:
- companies and their people working
together
- to create personalized, authentic
experiences
- that ignite passion and tap into
purpose
- to strengthen individual, team, and
company performance.
CLASSIFICATION: INTERNAL

ATTENDEE - DEMOGRAPHICS
7
Business/Team Manager
Sydney 50%
Melbourne 17%
Brisbane 11%
Singapore 4%
Perth 3%
Canberra 3%
India 4%
Others 7%
100%

HOW HAS COVID19 IMPACTED EMPLOYEE WELLNESS INITIATIVES AT YOUR
ORGANISATION?
8

10
Reduce healthcare
costs was not
identified as a
priority.

OUR TAKE
 EWPs have been asked to step up (scope and scale) for
COVID.
 Effectiveness has been less than satisfactory.
Mechanisms to scale and personalise EWP are limited or
immature.
 Leverage tech optimally blended with human
interventions to provide scalability and personalisation
of EWP. Over-reliance on technology or poor design will
almost certainly backfire.
 Employee Wellness needs to take a strategic and
adaptable approach to spend the time and money
allocated.
 Use EX approach to identify the real Employee Wellness
needs.
12

Rebekka Squire
Engagement &
Employee Experience Manager
Allianz Australia
13
● Heads the EX team who are architects behind Allianz’s
'Thriving Workplace - Flourishing People' strategy.
● An experienced Organisational Development professional
and Organisational Psychologist

DRIVERS TO CREATE AND SUSTAIN A THRIVING WORKPLACE
14

COVID PRIORITISED AREAS OF FOCUS
15
“Red-Zone” Care
Proactive Support &
Resilience
Connection & Community

16
● Henry founded Limeade in 2006, with a mission to
improve well-being in the world.
● Henry is an enterprise software vet, writer and industry
thought leader in topics like the importance of well-
being, employee engagement and cultural alignment.
● Henry earned his MBA from Northwestern’s Kellogg
School of Management with an emphasis in technology
and marketing and his B.A. in economics and literature
from Claremont McKenna College.
Henry Albrecht
Founder, CEO
Limeade

Limeade is…
Award-winning
We invest in our employee
experience so you can elevate
yours
Global
100+ countries
175 customers
2.3M+ users
Offices in US, UK, CA and DE
Public
Publicly traded
employee experience
company
Pioneering
“Shines for its holistic focus on
employee
well-being”
LIMEADE RECOGNIZED AS A
STRONG
PERFORMER
IN THE FORRESTER WAVE TM
17

With Limeade,
every
employee
knows their
company cares
Whole Person
Care and support for the
whole person
Whole Company
Every manager, team and
leader inspires and supports
you
Whole Ecosystem
Right resource to the right
person at the right time
18

The case for CARE
Employees who feel that their company cares for them are:
Source: The Science of Care (2019), Limeade Institute
10x
MORE LIKELY
to recommend their
company
as a great place
to work
9x
MORE LIKELY
to stay at their
company for 3
or more years
7x
MORE LIKELY
to feel included
at work
4x
LESS LIKELY
to suffer from stress
and
burnout
2x
MORE LIKELY
to be engaged
at work
19

Care is related to well-being,
engagement and inclusion.
52%
75%
94%
43%
72%
94%
14%
72%
95%
0%
20%
40%
60%
80%
100%
%Favorable Well-being
Engagement
Inclusion
Org Does NOT Care Neutral Org Care Org DOES Care
LimeadeInstitute,2019,n=354

21
14%
28%
50%
16%
40%
56%
0%
20%
40%
60%
80%
100%
LimeadeInstitute,2019,n=354
Careisrelated tolower stress
andburnout.
%stress is manageable
% disagree or strongly disagree to “Ifeel
burnedout”
%Favorable
ORG Does NOT Care Neutral Org Care Org DOES Care

22
7%
36%
60%
9%
58%
91%
0%
20%
40%
60%
80%
100%
LimeadeInstitute,2019, n=354
Careisrelated tointent tostay
andlikelihood torecommend.
Intend to stay 3+ yrs
Likelihood torecommend as a great place to
work
%Favorable
ORG Does NOT Care Neutral Org Care Org DOES Care

Companies achieve better people and business results when they actively show CARE
for employees, and help their employees care for themselves.
Limeade Results Model
23

Make CARE real
in your employee
experience
• For your people
• From your company
• Through your ecosystem
25

26
Michael Sainsbury
Employee Wellbeing &
Safety Business Partner
Australian Unity
● A versatile professional with a journey that spans Work Health
and Safety, capability and physiotherapy.
● An accomplished Work Health and Safety consultant with
broad experience across industry.
● A facilitator of collaborative solutions, in partnership with
business and the people doing the work.

EMPLOYEE WELLNESS PROGRAMS
– CAN THEY PERFORMIN THE SPOTLIGHT
Michael Sainsbury
Employee Wellbeing and Safety Business Partner

Australian Unity is a wellbeing business offering a diverse
portfolio of health, wealth, insurance and care services
across the lifecycle. The Australian Unity Wellbeing Index
drives an approach based on levels of satisfaction with
various aspects of personal life:
 Your health;
 Your personal relationships;
 How safe you feel;
 Your standard of living;
 What you are achieving in life;
 Feeling part of the community; and
 Your future security.
28
WHAT IS REAL WELLBEING?

HOW DO WE SUPPORT REAL WELLBEING?
 Employee Wellbeing and Safety Team – manager support and capability building
 Corporate-based exercise and healthy lifestyle offerings
 Sleep, Mental Health & Resilience
 Employee Assistance Program
 InitialCare – early injury management, including physiotherapy
 Home office workstation set-up guidance & subsidy
 Flu vaccination
 Domestic and Family Violence Policy – legal financial support, flexible working, leave
 Special COVID leave, Volunteering leave
 Reconciliation Action Plan – Indigenous internships, employment and career development – Aboriginal
Home Care
 Private Health Insurance discounts
 Wealth management and financial planning advice

HOW DO WE SUPPORT REAL WELLBEING?
Employee Wellbeing and Safety
Team – manager support and
capability building
Corporate-based exercise and
healthy lifestyle offerings
Sleep, Mental Health & Resilience Employee Assistance Program
InitialCare – early injury
management, including
physiotherapy
Home office workstation set-up
guidance & subsidy
Flu vaccination
Domestic and Family Violence
Policy – legal financial support,
flexible working, leave
Special COVID leave, Volunteering
leave
Reconciliation Action Plan –
Indigenous internships,
employment and career
development – Aboriginal Home
Care
Private Health Insurance discounts
Wealth management and financial
planning advice

HOME CARE WORKERS, WELLBEING AND COVID
31
 Remote workers – home vs workplace
 Ageing workforce
 Low paid & low autonomy – disempowered
 Selflessness & symbiotic relationship with client
 Limited training & supervision
 Physically & mentally demanding
 Time pressures
 Culturally diverse, including Aboriginal Home Care
 Burnout + wear & tear – high incidence of injuries
 Chronic health conditions

IS THERE A NEED TO DEMONSTRATE RETURN ON INVESTMENT, AND HOW CAN IT BE
BEST DONE?
Q&A
33
WHAT IS THE DESIRED STATE FOR EMPLOYEE WELLNESS? ARE PERSONALIZATION AND
SCALABILITY EASY TO ACHIEVE? CAN TECHNOLOGY HELP ?
IS THERE A DANGER WE OVER-ENGINEER EMPLOYEE WELLNESS AND UNDERESTIMATE
THE RESILIENCE OF THE WORKFORCE?
THE TASK AHEAD FOR EMPLOYEE WELLNESS PROGRAMS IN THE FACE OF COVID19.
WILL THE MOMENTUM GO AWAY WITH COVID19?

NEXT STEPS AND RESOURCES
34
www.exassembly.com.au
@exassembly
www.facebook.com/exassembly
www.linkedin.com/company/ex-assembly/
Join
Meetup
s
Join
Collabs
Sign up
mailing
list
Follow
On
Linkedin
Rebekka
Squire
Henry Albrecht
Michael
Sainsbury
Jeevan Joshi
Find us on LinkedIn

KEEP IN TOUCH
www.exassembly.com.au
@exassembly
www.facebook.com/exassembly
www.linkedin.com/company/ex-assembly/
35

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