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Title Slide
Lean
Idea Boards
Auburn Technical Assistance Center – 570 Devall– Auburn, AL 36832
www.auburnworks.org
What is Lean?
What is Lean?
Do
Check
Act/Ad
just
Plan
Value
Value
Stream
Flow Pull Perfection
SYSTEM
Customer
Defined
Follow The
Service Line
Eliminate The
Waste
Perform Work
As It Is
Requested
Continuous
Improvement
ACT PLAN
DOCHECK/
STUDY
Grasp
The
Situation
From: Lean Thinking – Womack & Jones
Lean = Elimination of Waste
Typically non value-added lead time averages 90% in the healthcare Industry
Un-necessary
Non-Value
Added
Pure Waste
Necessary Non-
Value Added
Value Added
8 Wastes
1. Defects
2. Overproduction
3. Waiting
4. Non-utilized people
5. Transportation
6. Inventory
7. Motion
8. Extra Processing
Waste: Anything that adds cost or time without adding
value to the customer
Lean is a Problem Solving Culture
Symptoms of A Problem
8 Wastes
Defects
Overproduction
Waiting
Not Utilizing People
Transportation
Inventory
Motion
Extra Processing
1. See the Waste 2. Find Root Cause
VSM
Standardized
Work
CI
3. Select Solution(s)
Improvement Idea Board
What is it?
An idea board is a simple, transparent
system for handling improvement ideas in
an area and it also promotes employee
engagement.
Improvement Idea Board Example
Ideas - Ground Rules
• Within the decision making authority of
the area
• Able to be accomplished within the area
itself
• Fall under the philosophy of “low cost
and creative” solutions
• Come from the people working in the
area
Idea Board Process
1. Blank idea card is
obtained from area idea
board
2. Idea card is filled-out and
placed into “submitted
idea” pocket
3. Submitted ideas should be
discussed openly during a
group huddle using the
PICK chart
4. Action is assigned as
appropriate
5. Card is placed into “Work
in Progress” until finished
6. Card is completed &
moved to “Ideas
Collected” section
7. Data is collected weekly,
posted on board and
logged into leader’s
notebook tally sheet:
– # Ideas submitted
– # Ideas implemented
8. Monthly data is collected
and rolled-up the
management chain to the
CEO level to provide
organization-wide visibility
Improvement Idea Board
• “Improvement Cards”
• Blank Cards
• Submitted Ideas
Idea Card
Improvement Idea Card
Name:_____________________________________
Date:______________
What is the issue and waste?
__________________________________________
__________________________________________
__________________________________________
(8 Wastes: defects, overproduction, waiting, not utilizing people,
transportation, inventory, motion & extra processing)
What is the idea to fix the issue?
__________________________________________
__________________________________________
__________________________________________
Owner:____________________________________
Estimated completion date: ____________________
Action(s):__________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
Actual Completion Date:_______________________
Idea Board Process
1. Blank idea card is
obtained from area idea
board
2. Idea card is filled-out and
placed into “submitted
idea” pocket
3. Submitted ideas should be
discussed openly during a
group huddle using the
PICK chart
4. Action is assigned as
appropriate
5. Card is placed into “Work
in Progress” until finished
6. Card is completed &
moved to “Ideas
Collected” section
7. Data is collected weekly,
posted on board and
logged into leader’s
notebook tally sheet:
– # Ideas submitted
– # Ideas implemented
8. Monthly data is collected
and rolled-up the
management chain to the
CEO level to provide
organization-wide visibility
PICK Chart
Idea “PICK” Chart
Impact
Difficulty
Implement Challenge
Possible Kill
Helps prioritize quickly
Huddle Rules
• Short/brief
explanations
• Aim for clear
understanding
 Issue
 Idea
Idea Card
Improvement Idea Card
Name:_____________________________________
Date:______________
What is the issue and waste?
__________________________________________
__________________________________________
__________________________________________
(8 Wastes: defects, overproduction, waiting, not utilizing people,
transportation, inventory, motion & extra processing)
What is the idea to fix the issue?
__________________________________________
__________________________________________
__________________________________________
Owner:____________________________________
Estimated completion date: ____________________
Action(s):__________________________________
__________________________________________
__________________________________________
__________________________________________
__________________________________________
Actual Completion Date:_______________________
Work in Process
• Work in Process
– Organize ideas being
worked
Idea Board Process
1. Blank idea card is
obtained from area idea
board
2. Idea card is filled-out and
placed into “submitted
idea” pocket
3. Submitted ideas should be
discussed openly during a
group huddle using the
PICK chart
4. Action is assigned as
appropriate
5. Card is placed into “Work
in Progress” until finished
6. Card is completed &
moved to “Ideas
Collected” section
7. Data is collected weekly,
posted on board and
logged into leader’s
notebook tally sheet:
– # Ideas submitted
– # Ideas implemented
8. Monthly data is collected
and rolled-up the
management chain to the
CEO level to provide
organization-wide visibility
Work in Process
• Work in Process
• Ideas Collected Section
• Weekly Tally Section
Tally Sheet – Area ‘A’
Week of # Ideas
Submitted
# Ideas
Implemented
1. November 1-14, 2011 10 10
2. November 9-15, 2011 10 9
3. November 16-23, 2011 10 10
4. November 24-30, 2011 5 5
Monthly Total 35 34
Tally Sheet – Director A-E
Month of Area # Ideas Submitted # Ideas
Implemented
1. November
2011
A 35 34
2. “ B 35 34
3. ” C 32 32
4. ” D 55 53
5. ” E 20 19
6. Monthly 
Totals
177 172
Tally Sheet - VP
Month of Director # Ideas Submitted # Ideas
Implemented
1. November
2011
A‐E 177 172
2. “ F‐J 156 150
3. ” K‐O 162 160
4. Monthly 
Totals
495 482
Tally Sheet - CEO
Month of VP # Ideas Submitted # Ideas
Implemented
1. November
2011
1 495 482
2. “ 2 504 498
3. ” 3 562 555
4. Monthly 
Totals
1561 1535
Organization-Wide Visibility Board
• Ideas Submitted – 1,561
• Ideas Implemented – 1,535
Improvement Ideas
November
Keys To Success
• Leadership Engagement
• Culture of Discipline
• Learning Organization
• Mentoring & Coaching
• Metrics Tied to Strategic Plan
• Visual Communication
• Atmosphere of experimentation – PDCA
• 100% Participation
• Openness to Change
Ultimate Goal of Idea Boards
• Everyone looking and solving problems
• Daily improvements
• Drive culture change
Auburn Technical Assistance Center – 570 Devall Auburn AL 36832
Phone: (334) 844-4659
www.auburnworks.org
Since 1976
Helping Business and Industry Become More Competitive

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Idea board / Suggestion System - Lean

  • 1. Title Slide Lean Idea Boards Auburn Technical Assistance Center – 570 Devall– Auburn, AL 36832 www.auburnworks.org
  • 3. What is Lean? Do Check Act/Ad just Plan Value Value Stream Flow Pull Perfection SYSTEM Customer Defined Follow The Service Line Eliminate The Waste Perform Work As It Is Requested Continuous Improvement ACT PLAN DOCHECK/ STUDY Grasp The Situation From: Lean Thinking – Womack & Jones
  • 4. Lean = Elimination of Waste Typically non value-added lead time averages 90% in the healthcare Industry Un-necessary Non-Value Added Pure Waste Necessary Non- Value Added Value Added
  • 5. 8 Wastes 1. Defects 2. Overproduction 3. Waiting 4. Non-utilized people 5. Transportation 6. Inventory 7. Motion 8. Extra Processing Waste: Anything that adds cost or time without adding value to the customer
  • 6. Lean is a Problem Solving Culture Symptoms of A Problem 8 Wastes Defects Overproduction Waiting Not Utilizing People Transportation Inventory Motion Extra Processing 1. See the Waste 2. Find Root Cause VSM Standardized Work CI 3. Select Solution(s)
  • 7. Improvement Idea Board What is it? An idea board is a simple, transparent system for handling improvement ideas in an area and it also promotes employee engagement.
  • 9. Ideas - Ground Rules • Within the decision making authority of the area • Able to be accomplished within the area itself • Fall under the philosophy of “low cost and creative” solutions • Come from the people working in the area
  • 10. Idea Board Process 1. Blank idea card is obtained from area idea board 2. Idea card is filled-out and placed into “submitted idea” pocket 3. Submitted ideas should be discussed openly during a group huddle using the PICK chart 4. Action is assigned as appropriate 5. Card is placed into “Work in Progress” until finished 6. Card is completed & moved to “Ideas Collected” section 7. Data is collected weekly, posted on board and logged into leader’s notebook tally sheet: – # Ideas submitted – # Ideas implemented 8. Monthly data is collected and rolled-up the management chain to the CEO level to provide organization-wide visibility
  • 11. Improvement Idea Board • “Improvement Cards” • Blank Cards • Submitted Ideas
  • 12. Idea Card Improvement Idea Card Name:_____________________________________ Date:______________ What is the issue and waste? __________________________________________ __________________________________________ __________________________________________ (8 Wastes: defects, overproduction, waiting, not utilizing people, transportation, inventory, motion & extra processing) What is the idea to fix the issue? __________________________________________ __________________________________________ __________________________________________ Owner:____________________________________ Estimated completion date: ____________________ Action(s):__________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ Actual Completion Date:_______________________
  • 13. Idea Board Process 1. Blank idea card is obtained from area idea board 2. Idea card is filled-out and placed into “submitted idea” pocket 3. Submitted ideas should be discussed openly during a group huddle using the PICK chart 4. Action is assigned as appropriate 5. Card is placed into “Work in Progress” until finished 6. Card is completed & moved to “Ideas Collected” section 7. Data is collected weekly, posted on board and logged into leader’s notebook tally sheet: – # Ideas submitted – # Ideas implemented 8. Monthly data is collected and rolled-up the management chain to the CEO level to provide organization-wide visibility
  • 15. Idea “PICK” Chart Impact Difficulty Implement Challenge Possible Kill Helps prioritize quickly Huddle Rules • Short/brief explanations • Aim for clear understanding  Issue  Idea
  • 16. Idea Card Improvement Idea Card Name:_____________________________________ Date:______________ What is the issue and waste? __________________________________________ __________________________________________ __________________________________________ (8 Wastes: defects, overproduction, waiting, not utilizing people, transportation, inventory, motion & extra processing) What is the idea to fix the issue? __________________________________________ __________________________________________ __________________________________________ Owner:____________________________________ Estimated completion date: ____________________ Action(s):__________________________________ __________________________________________ __________________________________________ __________________________________________ __________________________________________ Actual Completion Date:_______________________
  • 17. Work in Process • Work in Process – Organize ideas being worked
  • 18. Idea Board Process 1. Blank idea card is obtained from area idea board 2. Idea card is filled-out and placed into “submitted idea” pocket 3. Submitted ideas should be discussed openly during a group huddle using the PICK chart 4. Action is assigned as appropriate 5. Card is placed into “Work in Progress” until finished 6. Card is completed & moved to “Ideas Collected” section 7. Data is collected weekly, posted on board and logged into leader’s notebook tally sheet: – # Ideas submitted – # Ideas implemented 8. Monthly data is collected and rolled-up the management chain to the CEO level to provide organization-wide visibility
  • 19. Work in Process • Work in Process • Ideas Collected Section • Weekly Tally Section
  • 20. Tally Sheet – Area ‘A’ Week of # Ideas Submitted # Ideas Implemented 1. November 1-14, 2011 10 10 2. November 9-15, 2011 10 9 3. November 16-23, 2011 10 10 4. November 24-30, 2011 5 5 Monthly Total 35 34
  • 21. Tally Sheet – Director A-E Month of Area # Ideas Submitted # Ideas Implemented 1. November 2011 A 35 34 2. “ B 35 34 3. ” C 32 32 4. ” D 55 53 5. ” E 20 19 6. Monthly  Totals 177 172
  • 22. Tally Sheet - VP Month of Director # Ideas Submitted # Ideas Implemented 1. November 2011 A‐E 177 172 2. “ F‐J 156 150 3. ” K‐O 162 160 4. Monthly  Totals 495 482
  • 23. Tally Sheet - CEO Month of VP # Ideas Submitted # Ideas Implemented 1. November 2011 1 495 482 2. “ 2 504 498 3. ” 3 562 555 4. Monthly  Totals 1561 1535
  • 24. Organization-Wide Visibility Board • Ideas Submitted – 1,561 • Ideas Implemented – 1,535 Improvement Ideas November
  • 25. Keys To Success • Leadership Engagement • Culture of Discipline • Learning Organization • Mentoring & Coaching • Metrics Tied to Strategic Plan • Visual Communication • Atmosphere of experimentation – PDCA • 100% Participation • Openness to Change
  • 26. Ultimate Goal of Idea Boards • Everyone looking and solving problems • Daily improvements • Drive culture change
  • 27. Auburn Technical Assistance Center – 570 Devall Auburn AL 36832 Phone: (334) 844-4659 www.auburnworks.org Since 1976 Helping Business and Industry Become More Competitive