4. AoB Motivational Teambuilding Workshop
MORNING
• 1: SELF EVALUATION:
– What Do You Bring To The Team?
• 2: TEAM EVALUATION:
– Strengths, Weaknesses?
AFTERNOON
• 3: TRANSFORMATION:
– Transforming Your Self and Your Team
• Re-energize/refocus the team
• Building and maintaining team spirit and staff morale.
• Maintaining honesty, integrity, and professionalism on the job.
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5. AN ORGANIZATION IS
A PERFECT SYSTEM
SHAPED TO BE WHAT IT IS
by the behaviours that are reinforced
This can be by
direct or indirect actions
intended or un-intended
actions
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10. Group Activity – Unit XYZ
• Form teams of 3-4 persons
• You will receive a card with a nonsensical acronym
• Create a new Division/Unit/Department at JTB
• Use the letters to develop a name for the team
• Brainstorm and decide what the letters stand for.
• Decide on the –
– objectives, scope of work and activities of the team
• Select a spokesperson for the team
• Time Allotted: 10 minute
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11. What Do You
Bring To The
Team?
CHAPTER 1:
SELF EVALUATION
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Do you know yourself?
It is important to make, even at a
surface level, some
determination about yourself and
how you are likely to affect others
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Ask Yourself
• Do I talk a lot, or very little?
• Am I confident about myself and my ideas?
• Do I listen to others well, or am I impatient having
to listen to others?
• Am I empathetic to others or do I care mostly
about getting the task done?
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Ask Yourself
• When others speak, am I listening to what they say, or
thinking about what I am going to say?
• Am I quick to anger?
• Am I defensive or accepting when someone talks about
my behaviour?
• What makes me annoyed?
• What makes me feel good?
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How Well Do You Do?
SELF-KNOWLEDGE
• Are you aware of your true feelings most of the
time?
• Do you monitor both positive and negative
emotions and use them to guide your behaviour?
• Can you express how you feel at any time?
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Self Management
• Do you regain your composure quickly after being upset?
• Can you control
–Your thoughts?
–Your feelings?
–Your actions?
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Motivation
• Can you motivate yourself during
setbacks or when you’re bored?
• Do you thrive on pressure?
• Do you become completely
absorbed in what you’re doing?
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You & Your Team
• Can you improve other people’s moods?
• Are you effective in motivating others to achieve
their goals?
• Your impact on your team - Do you:
–Add? Subtract?
–Multiply Divide?
25. Why Are You Here?
• JUSS A EAT A FOOD?
• JOB?
•CAREER?
•CALLING?
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26. Would You Hire You?
Knowing What
You Know
About You?
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27. If you Could Back Your Life Clock,
What Changes Would You Have Made?
LIFE ISSUES
• Education?
• Work?
• Relationship?
• Children?
• 5 Years
• 10 Years?
• 20 Years?
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What decisions are you
willing to make today?
28. • Assessed your own competencies?
• Upgraded your skills, knowledge, capability?
• What new ideas, approaches are you contributing to your workplace?
• What is your value added factor to your organization
– would you be missed?
• What percentage of your time increases the productivity % of your
organization
– What percent is “dead zone”?
• Can you learn to learn?
• Can you learn to forget?
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29. What Are The
Strengths and
Weaknesses of
Your Team?
CHAPTER 2:
TEAM EVALUATION
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33. Break into your units and create your lists
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34. The Jamaica Tourist Board
STRENGTHS
• Established org
• Competent and experienced team members
• Dedication to mandate - 2
• Strong brand
• Great reach in all major MKTs
• Low staff attrition
• Adaptability to change – use of web
• Timely salary
•
WEAKNESSES
*Communications - 3
*Weak HR
*Unwillingness to embrace change
*Succession planning - 2
*Limited structured training
*Lack of motivation among staff
*Ineffective use of social media for marketing
*Ineffective supplied of requisite work tools for staff
to perform optimally
*Lack of social responsibility
*Willingness to listen but no follow-up
*No proactiveness in encouraging staff growth and
development
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36. AoB Motivational Teambuilding Workshop
AFTERNOON
• 3: TRANSFORMATION:
–Transforming Your Self and Your Team
• Re-energize/refocus the team
• Building and maintaining team spirit and staff morale.
• Maintaining honesty, integrity, and professionalism on the job.
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38. Communication
is The Life Blood of
The Team
Timely and Accurate
• People who have learned to
support and trust one
another share what they
know freely
• Pass on the information that
members need to operate
more effectively
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40. This talk/listen cycle helps
to keep BP evenly regulated
• When we speak our blood
pressure goes up
• When we are listening attentively
in a relaxed manner, blood
pressure usually falls
• Heart rate slows - below resting
level
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41. In periods of great stress
• communicating with others that pull us through
• renewing inner strength
• lifting our vision
• reaffirming the meaning of life
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42. • trustworthy
• likeable
• represent warmth
• represent comfort
• represent safety
For the message to get
through people must
believe that you are
42
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43. This happens without words
We plug into
thousands of
preconscious cues.
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44. The Eyes Have It!!
IN JUST ONE GLANCE:
Adults make trait judgments
after viewing faces
for only 100ms.
Some of the traits we spontaneously
attribute to strangers based solely
on their face includes –
intelligence, honesty, dominance,
competence, trustworthiness, and
likability. 44
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The benefits of
Good Eye Communication...
oConnects First Brain to First Brain
oUse involvement in business/social
•5 to 7 seconds of eye contact
49. The First Brain:
The Non-reasoning, Non-rational Part
• Seat of human emotion
• The brain stem
–Provide immediate
instinctual response
• Limbic system
–The emotional centre
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50. The New Brain: The cerebral cortex
Seat of conscious thought
• Memory
• Language
• Creativity
• Decision making
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51. To Get To The New Brain
•The message
must first pass
through the
first brain
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52. 52
EFFECTIVE COMMUNICATION…
• is based on emotional impact
• we must be believed to have
impact
• ALL FIRST BRAIN
LIKABILITY IS THE SHORTEST
PATH
TO BELIEVABILITY AND TRUST
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53. Good communications
means
• expressing yourself clearly
through verbal and non-
verbal language;
• listening so that you
understand what others are
saying
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54. We spend
between 50% and
80% of our
waking hours
communicating
HOW MUCH TIME
DO YOU SPEND
COMMUNICATING?
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The Benefits of Good Posture and Movement
o in first impressions posture tells more than clothes
o you feel taller and more powerful
o you look more confident
o eye communication is easier
o your movement gives visual variety to the eye of the
audience
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Voice and Vocal Variety
oyour voice is the vehicle of
your message
oshould be naturally
authoritative
oput a smile in your voice
othe use of a tape recorder
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WHEN PEOPLE CAN’T SEE YOU
o(as on the phone)
othe intonation and
resonance
oauditory delivery count for
84% of your emotional
impact and believability
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THE
BENEFITS
OF GOOD
VOICE
AND
VOCAL
VARIETY
oyou are more effective on
the phone
oyou can transmit more
energy and information
oyou are attractive to the ear
oyou are first brain friendly
61. COMMUNICATION IN A TEAM
There can’t be collaboration an
d support without
communication among the peo
ple in a group
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62. COMMUNICATING IN A TEAM
The way people communicate
with one another-in both
words and nonverbal clues-
Reflects how they feel about
working with one another
Builds (or detracts from) the
team's effectiveness
63. Good Communication
• Gives clear messages
• conducive to people working
productively and harmoniously
• without misunderstanding and misin
terpretation
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64. Good Communication
• As people on the team le
arn to take other mem
bers at face value
–they build trust and cre
dibility
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Team: Relationships
• Effective Teams
• Trusting
• Respectful
• Collaborative
• Supportive
• Ineffective Teams
• Suspicious and partisan
• Pragmatic, based on need or
liking
• Competitive
• Withholding
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Team: Information
• Effective Teams
• Flows freely up, down,
sideways
• Full sharing
• Open and honest
• Ineffective Teams
• Flows mainly down a weak
horizontally
• Hoarded, withheld
• Used to build power
• Incomplete, mixed messages
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Team: Conflict
• Effective Teams
• Regarded as natural
–even helpful
• On issues
–not persons
• Ineffective Teams
• Frowned on
– avoided
• Destructive
• Involves personal traits and
motives
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Team: Atmosphere
• Effective Teams
• Open
• Non-threatening
• Non-competitive
• Participative
• Ineffective Teams
• Compartmentalised
• Intimidating
• Guarded
• Fragmented
• Closed groups
71. The rest of the journey
will require greater
development of
Our specie has probably gone
as far as we can based on
cognitive Intelligence alone
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77. Emotional Intelligence (EQ)
• The ability to sense,
understand, and
effectively apply the
power and acumen of
emotions
–as a source of human
energy, information, trust,
creativity and influence
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78. The Case For EQ
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79. The Emotions of
oEmpathy, Compassion,
Cooperation, and
Forgiveness
oAll have the potential to
unite us as a species
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85. Terror at JTBI have just received a call
that the building as been
captured and surrounded
by some of the most
feared members of the
Anti Tourism Militia. They
will allow 10 hostages
(and Dr. Palmer & ME) to
leave the room unharmed.
Only 10.
Starting with the persons in
your group carefully choose
5 additional persons to
leave with you. The persons
must be able to carry on
the business of JTB LIVING
THE MISSION & VALUES
and OPTIMAL TEAMWORK.
The team with the best
composition will be the one to
leave. The others will have to
provide IDs and next of kin
information before the
terrorists storm the room.
[They have no idea we are
doing this. Work quickly
and quietly.]
86. You Must Work Through The 5 Stages Of Team
Development
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Forming
Storming
TransformingNorming
Performing
87. Where Are You
in The Stages
of
Team
Development?
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