Laxman Murugappan

Pune Area, India India

Consultant & Coach in BPM, CEM | Entrepreneurship, Lego Serious Play, Startup & Technology Enthusiast

Apparel / Fashion

:: Coaching & Mentoring :: A Lead Coach, Mentor & Principal Consultant in Enterprise BPM, Customer Experience Design, Customer Journey Mapping at BPGroup/Academy of Customer Experience. :: Consulting :: Has expertise in Business Process Management,Business Process Mapping, Process Innovation,CEMMethod, Customer experience & Lego Serious Play, Strategy Execution, Change Management. Has been providing mentoring & implementation advisory to Startups, SME's in areas of Empathy Mapping, Value Proposition Canvas,Lean Startup Canvas, Business Model Canvas, Design Thinking,User Experience, User centred design. :: Technology :: On the Technology front, brings on board expertise in the platfo...