Morrison County Public Health
Customer Satisfaction Survey

A T H R E E W E E K S U R V E Y T R I A L W A S
C O N D U C T E D I N T H E W I C P R O G R A M
2 5 S U R V E Y S W E R E F I L L E D O U T B Y T H O S E
R E C E I V I N G W I C S E R V I C E S
2 4 F E M A L E
1 M A L E
Customer Satisfaction
Survey Trial

Age
0 2 4 6 8 10 12 14
Under 18
18-24
25-34
35-44
45-54
55-64
65 +
Under 18= 0
18-24= 6
25-34= 13
35-44= 5
45-54= 0
55-64= 1
65+= 0

Statements
0 10 20 30
I would recommend this…
I felt I received the services I…
I was motivated to improve my…
I was involved in the decision…
I was served in a timely manner
The staff was helpful
The staff was well informed
The staff was…
The service or information was…
Strongly Agree
Agree
Disagree
Strongly
Disagree
Not Applicable
I received the information...

“ T H E S Y S T E M C O N F U S E D A F E W O F M Y
A P P O I N T M E N T S I N F A L L 2 0 1 3 A N D I H A D T O
C O M E I N M O R E T H A N N E C E S S A R Y ”
“ P R O V I D E O T H E R W A Y S T O H E L P M A I N T A I N
A H E A L T H Y W E I G H T ”
“ W E R E A L L Y L I K E A L L T H E
F O O D / M E A L / F A M I L Y I D E A S A N D A D V I C E -
H O W I M P O R T A N T S I T - D O W N M E A L S A R E - I
T H I N K T H E P E O P L E W H O D O N ‟ T Q U A L I F Y
F O R W I C W O U L D S T I L L G R E A T L Y B E N E F I T
T O J U S T L E A R N A B O U T S O M E O F T H E
T H I N G S ”
Suggestions for
Improvements

“ V E R Y W E L L O R G A N I Z E D ”
“ S T A F F W A S V E R Y K I N D , W E L C O M I N G , A N D
K N O W L E D G E A B L E A B O U T S E R V I C E S
O F F E R E D . T H A N K S ! ”
“ Y O U L A D I E S A R E V E R Y S W E E T A N D O U R
C H I L D R E N F E E L C O M F O R T A B L E C O M I N G
H E R E ”
“ I T H I N K W I C I S A G R E A T P R O G R A M . ”
Further Comments or
Impressions

H O S T W I C E V E N T S ! !
D I A P E R D E R B Y - F R E E E V E N T F E A T U R I N G B E S T R A C E
H E A T S ( F A S T E S T C R A W L E R S & N E W
W A L K E R S ) , D E C O R A T E D C L O T H D I A P E R C O N T E S T , „ T I N Y
T O T S ‟ F A S H I O N S H O W S , M O M ‟ S
L O U N G E , C O U P O N S , K I D S C R A F T S , A N D M O R E ! W I C W I L L
B E O N H A N D T O T A L K A B O U T T H E P R O G R A M A N D T O
A N S W E R A N Y Q U E S T I O N S P U B L I C H A S .
N U T R I T I O N F O R L I F E C A M P A I G N - „ F I T - W I C ‟
I N I T I A T I V E T O G E T F A M I L I E S A N D K I D S T O E A T
H E A L T H Y A N D S T A Y P H Y S I C A L L Y A C T I V E . A C T I V I T I E S
C O U L D I N C L U D E J U M P R O P E , L I M B O , E G G
B A L A N C E , B O W L I N G , R U N C O U R S E , B E A N B A G T O S S
Ways to Reach the
General Public

G R O C E R Y S T O R E D E M O S - W I C N U T R I T I O N I S T
A V A I L A B L E A T A G R O C E R Y S T O R E , P R O V I D I N G T I P S A N D
I N F O R M A T I O N O N H E A L T H Y F O O D C H O I C E S
… Continued

L I T T L E F A L L S D A M F E S T I V A L
L I T T L E F A L L S A R T S A N D C R A F T S F A I R
M O R R I S O N C O U N T Y F A I R
P A R T I C I P A T I N G G R O C E R Y S T O R E S
Possible Event Locations

P U B L I C A W A R E N E S S O F M O R R I S O N C O U N T Y
W I C P R O G R A M T O T H O S E W H O Q U A L I F Y F O R
W I C S E R V I C E S
P R O M O T E N U T R I T I O N A L A N D E D U C A T I O N A L
I N F O R M A T I O N F O R A L L F A M I L I E S A N D
C H I L D R E N T O L I V E A H E A L T H Y L I F E S T Y L E
Ultimate Goal