2. The business of sustainability
Introduction
■ Housekeeping
■ Who is this goofball and why
should I listen to him?
3. The business of sustainability
Hardwiring Safety to Improve Business Results
3
Safety is the output of well-run business systems.
SAFETY
Competency
Process
Capability
Leadership
Hazard &
Risk
Management
Accountability
Systems
Engagement
4. The business of sustainability
Competency
4
People who know how to do
their jobs properly are better
able to do these jobs more
safely than those who don’t
Getting the right people in
the right jobs is important
Periodically verifying that
people haven’t lost their
skills or drifted away from
the standard is critical
Training and performance
evaluation is key
Depending on “common
sense” gets people hurt or
killed
5. The business of sustainability
Process Capability
5
■ Your process isn’t supposed to
hurt people
■ People who work within a stable
process are less likely to get
injured than people who have
to figure out the job from scratch
every day
■ The best bet for protecting
workers is to be sure that
everyone works “in-process”
■ Process improvement efforts
must never sacrifice people for
production
6. The business of sustainability
6
• Leaders must be the
change they want to see.
• Leading by example is
one of the best ways to
engage workers in safety
• Leaders must consistently
articulate safety as a
value and act in alignment
with them
• Leaders must provide
clear expectations for
safety for ALL levels of the
organization.
Leadership
7. The business of sustainability
Hazard and Risk Management
7
■ Hazard and risk management
are skills
■ Organizations must have a
robust process that identifies,
contains, and corrects hazards
and that mitigates risks
■ Risk is not universal
8. The business of sustainability
Accountability Systems
8
■ Understanding Risk Tolerance
■ Appropriate Responses to
Behaviors that Effect Safety
■ Holding People Answerable for
Their Roles In Safety
■ Act with an eye toward just
consequences
9. The business of sustainability
Behaviors & Accountability
9
Human error
■ Everyone makes mistakes but no one should have to die from them
■ While mistakes are unavoidable there are things we can manage
Risk Taking
■ People have to understand their decision rights
■ People at all levels must be held accountable for taking educated risks
Recklessness
10. The business of sustainability
Engagement
10
■ No one wants to get hurt
■ Motivation is about working for a reward
■ Engagement is about doing things because it’s the right thing to do
■ Stop work authority
■ “See something, say something, do something”
■ If you see it, you own it
12. The business of sustainability
For more information
■ Follow Phil @philladuke on
Twitter
■ Read Phil’s blog
www.philladuke.wordpress.com
■ Email Phil @
phil.laduke@erm.com
■ Call Phil @313.244.2525