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The Future of Recruitment & 
the Impact of Technology 
Presented by Kevin Wheeler 
2014 
© 2014, Future of Talent Institute
“Know what’s weird? Day by day, 
nothing seems to change, but 
pretty soon … everything’s 
different.” 
– Calvin from Calvin and Hobbes (by Bill Watterson) 
© 2014, Future of Talent Institute 
2
Technology is altering the roots of recruiting 
© 2014, Future of Talent Institute 
3 
With personalized, automated assistance: 
Where is the 
talent? 
How do we 
attract & 
Engage? 
What the 
person’s 
background? 
Is the 
person 
qualified?
The Augmented Individual 
© 2014, Future of Talent Institute 
Internet & 
software are 
augmenting 
the human 
mind 
The “Engine” of the 21st Century 
4 
“Every experience is being mediated and 
conceived around how it can be captured 
and augmented by our devices." 
Mathias Crawford, Stanford University
FOUR LEADING TRENDS 
© 2014, Future of Talent Institute 
5 
CONSOLIDATION 
ASSESSMENT 
ANALYTICS 
RECRUITER SKILLS
© 2014, Future of Talent Institute 
6 
CONSOLIDATION
Fragmented Sources 
© 2014, Future of Talent Institute 
7 
SOCIAL NETWORKS 
JOB BOARDS 
PUBLICATIONS 
EVENTS 
SEARCH
Fragmented Sources Consolidating 
through Technology 
SEARCH 
© 2014, Future of Talent Institute 
8 
SOCIAL NETWORKS 
JOB BOARDS 
EVENTS 
PUBLICATIONS
© 2014, Future of Talent Institute 
9 
ASSESSMENT
The Future of Assessment is Automation 
Passive Analysis 
© 2014, Future of Talent Institute 
10 
Games 
Simulations
© 2014, Future of Talent Institute 
11
© 2014, Future of Talent Institute 
12
© 2014, Future of Talent Institute 
13 
”The web is your CV and social 
networks are your references.”
© 2014, Future of Talent Institute 
14 
ANALYTICS
Data + The aggregation of marginal gains 
SUCCESSFUL TALENT STRATEGY 
© 2014, Future of Talent Institute 
15 
Many small 
experiments, 
failures & 
gains 
Xerox recently cut the attrition rate at its call 
centers by 20% by using big-data tools to 
staff its 48,700-person department.
A Technology-Driven Strategy means. . . 
Improved 
candidate 
experience 
© 2014, Future of Talent Institute 
16 
Limitless 
Candidates 
Highest quality, 
Fastest speed 
What is the simplest solution to get the highest quality candidate?
© 2014, Future of Talent Institute 
17 
RECRUITER 
SKILLS
Dealing with Ambiguity / Uncertainty 
-Anticipating needs & emerging skills 
-Dealing with vast shortages and overages of talent. 
-Working with uncertain needs. 
© 2014, Future of Talent Institute
Dealing with Complexity 
-Building resilience 
-Learning to ask the “right” questions. 
-Leveraging data and analytics 
© 2014, Future of Talent Institute
Dealing with Interdependencies 
-Collaborating, forging alliances, nurturing networks. 
-Crowdsourcing candidates. 
-Work sharing 
© 2014, Future of Talent Institute
Fostering Creativity 
-Exploring, experimenting, being open to new, building diversity 
-Beyond Big Data – asking why? 
“CEOs identify "creativity" as the most important 
leadership competency for the successful enterprise of 
the future.” -IBM's Institute for Business Value, May 2010 
© 2014, Future of Talent Institute
Typical Recruiter 2020-2024 
• Is increasingly self-employed or “sometimes” employed 
-Cycles between projects & longer term contracts. . 
• Spend very little time interviewing, scheduling, or searching 
-Leverages technology to find, qualify & engage candidates 
• Uses data to design decisions 
-Experiments, tests hypotheses 
• Performance measured by: 
-engagement rate, social media, web presence, peer 
comments, analysis of work output. 
© 2014, Future of Talent Institute 
• Workplace is: 
-anywhere - mobile/fixed/remote/virtual. 
22
YOUR THOUGHTS & QUESTIONS 
© 2014, Future of Talent Institute 
23 
THANKS 
Follow me on Twitter: @kwheeler

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Future of Recruitment Impact of Technology

  • 1. The Future of Recruitment & the Impact of Technology Presented by Kevin Wheeler 2014 © 2014, Future of Talent Institute
  • 2. “Know what’s weird? Day by day, nothing seems to change, but pretty soon … everything’s different.” – Calvin from Calvin and Hobbes (by Bill Watterson) © 2014, Future of Talent Institute 2
  • 3. Technology is altering the roots of recruiting © 2014, Future of Talent Institute 3 With personalized, automated assistance: Where is the talent? How do we attract & Engage? What the person’s background? Is the person qualified?
  • 4. The Augmented Individual © 2014, Future of Talent Institute Internet & software are augmenting the human mind The “Engine” of the 21st Century 4 “Every experience is being mediated and conceived around how it can be captured and augmented by our devices." Mathias Crawford, Stanford University
  • 5. FOUR LEADING TRENDS © 2014, Future of Talent Institute 5 CONSOLIDATION ASSESSMENT ANALYTICS RECRUITER SKILLS
  • 6. © 2014, Future of Talent Institute 6 CONSOLIDATION
  • 7. Fragmented Sources © 2014, Future of Talent Institute 7 SOCIAL NETWORKS JOB BOARDS PUBLICATIONS EVENTS SEARCH
  • 8. Fragmented Sources Consolidating through Technology SEARCH © 2014, Future of Talent Institute 8 SOCIAL NETWORKS JOB BOARDS EVENTS PUBLICATIONS
  • 9. © 2014, Future of Talent Institute 9 ASSESSMENT
  • 10. The Future of Assessment is Automation Passive Analysis © 2014, Future of Talent Institute 10 Games Simulations
  • 11. © 2014, Future of Talent Institute 11
  • 12. © 2014, Future of Talent Institute 12
  • 13. © 2014, Future of Talent Institute 13 ”The web is your CV and social networks are your references.”
  • 14. © 2014, Future of Talent Institute 14 ANALYTICS
  • 15. Data + The aggregation of marginal gains SUCCESSFUL TALENT STRATEGY © 2014, Future of Talent Institute 15 Many small experiments, failures & gains Xerox recently cut the attrition rate at its call centers by 20% by using big-data tools to staff its 48,700-person department.
  • 16. A Technology-Driven Strategy means. . . Improved candidate experience © 2014, Future of Talent Institute 16 Limitless Candidates Highest quality, Fastest speed What is the simplest solution to get the highest quality candidate?
  • 17. © 2014, Future of Talent Institute 17 RECRUITER SKILLS
  • 18. Dealing with Ambiguity / Uncertainty -Anticipating needs & emerging skills -Dealing with vast shortages and overages of talent. -Working with uncertain needs. © 2014, Future of Talent Institute
  • 19. Dealing with Complexity -Building resilience -Learning to ask the “right” questions. -Leveraging data and analytics © 2014, Future of Talent Institute
  • 20. Dealing with Interdependencies -Collaborating, forging alliances, nurturing networks. -Crowdsourcing candidates. -Work sharing © 2014, Future of Talent Institute
  • 21. Fostering Creativity -Exploring, experimenting, being open to new, building diversity -Beyond Big Data – asking why? “CEOs identify "creativity" as the most important leadership competency for the successful enterprise of the future.” -IBM's Institute for Business Value, May 2010 © 2014, Future of Talent Institute
  • 22. Typical Recruiter 2020-2024 • Is increasingly self-employed or “sometimes” employed -Cycles between projects & longer term contracts. . • Spend very little time interviewing, scheduling, or searching -Leverages technology to find, qualify & engage candidates • Uses data to design decisions -Experiments, tests hypotheses • Performance measured by: -engagement rate, social media, web presence, peer comments, analysis of work output. © 2014, Future of Talent Institute • Workplace is: -anywhere - mobile/fixed/remote/virtual. 22
  • 23. YOUR THOUGHTS & QUESTIONS © 2014, Future of Talent Institute 23 THANKS Follow me on Twitter: @kwheeler