1. Team Building
Ravi Kumudesh
MSc/BSc/Dip(MLT)
Sri Lanka Society for Medical Laboratory Science
slsmls.org

2. Teamwork
“Create A Story”

3. The Results of Team Work

6. Every Team Member Can Help!

7. Everyone Has to Hang in There!

8. Why Should We Be a Team?
• When staff use their skills and knowledge
together, the result is a stronger agency that
can fulfill its mission
“To provide accurate information that would assist
individuals in achieving a better quality of life.”
• People working together can sustain the
enthusiasm and lend support needed to
complete the work of each program.

9. How does a Team Work Best?
A Teams succeeds when its members have:
• a commitment to common objectives
• defined roles and responsibilities
• effective decision systems, communication
and work procedures
• good personal relationships

10. Team Building
Twelve tips for successful team building:
1. Clear expectations
2. Context
3. Commitment
4. Competence
5. Charter
6. Control
7. Collaboration
8. Communication
9. Creative Innovation
10. Consequences
11. Coordination
12. Cultural Change

11. Definition of teamwork:
– Teamwork is the
concept of people
working together as
a team for one
specific purpose
under the same
value.

12. Teamwork .... What Is It?
• Greater interpersonal
skills are necessary if
you are to work
together.

13. Principles of Teamwork
 Benefits of Teamwork
 Characteristics of the Best Team Leaders
 Characteristics of Great Team Members
 Characteristics of Effective Teams

14. What are the
Benefits of Teamwork?
• How can it aid in decision
making?
• How does it affect
communication?
• What are the benefits to
members?
• What are the benefits to
organizations?

15. Characteristics of the
Best Team Leaders
• What skills do they have?
• What traits do they exhibit?
• How do they communicate?
• What motivates them?

16. Characteristics of
Great Team Members
• What makes individual members a
valuable part of the team?
• How do they communicate?
• How do they participate?
• What’s their attitude?
• What’s their motivation?

17. Characteristics of
Effective Teams
• What is the
atmosphere like?
• How does the work
get done?
• What is
communication like?
• How are decisions
made?
• Where is the focus?

18. Qualities of a Team
• Members care for one another
• Members know what is important
• Members communicate with one another
• Members grow together
• There is a team fit

19. Team Morale Depends On
Support
Resources
Communication
Personalities

20. Teamwork Skills
• Listen
• Question
• Persuade
• Respect
• Help
• Share
• Participate

21. What Is A Team?
According to Webster's Ninth Edition:
In other words, when one person cannot accomplish a
job alone and several individuals must cooperate to
fulfill a mission, you need a team. The better the
cooperation, communication, and coordination among
team members, the more efficient the team.
“A team is a number of persons
associated together in work or activity:
as a group on one side (as in football or
debate).”

22. “Individual commitment to a group
effort is what makes a team work…”
Vince Lombardi

23. Team made Leadership

24. How do Teams Work Best?
• Teams succeed when members have:
• Commitment to common objectives;
• Defined roles and responsibilities;
• Effective decision systems, communication
and work procedures; and,
• Good personal relationships.

25. Behaviors
• Competitive relationships become more
cooperative.
• There is a willingness to confront issues
and solve problems.
• Teams develop the ability to express criticism
constructively.
• There is a sense of team spirit.

26. Giving Constructive Feedback
• Be descriptive
• Don't use labels
• Don’t exaggerate
• Don’t be judgmental
• Speak for yourself

27. Giving Constructive Feedback
• Use “I” messages.
• Restrict your feedback to things you know for
certain.
• Help people hear and accept your
compliments when giving positive feedback.

28. Receiving Feedback
• Listen carefully.
• Ask questions for clarity.
• Acknowledge the feedback.
• Acknowledge the valid points.
• Take time to sort out what you heard.

29. Beginnings of conflict:
• Poor communication
• Seeking power
• Dissatisfaction with management style
• Weak leadership
• Lack of openness
• Change in leadership

30. Conflict indicators:
• Body language
• Disagreements, regardless of issue
• Withholding bad news
• Surprises
• Conflicts in value system
• Desire for power
• Increasing lack of respect
• Open disagreement
• Lack of clear goals

31. Techniques for avoiding and/or resolving
conflict:
• Meet conflict head on
• Plan for and communicate frequently
• Be honest about concerns
• Agree to disagree - understand healthy disagreement would
build better decisions
• Let your team create - people will support what they help
create
• Discuss differences in values openly
• Continually stress the importance of following policy
• Communicate honestly - avoid playing "gotcha" type games

32. Recipe for Successful Team
• Commitment to shared goals and objectives
• Clearly define roles and responsibilities
Use best skills of each
Allows each to develop in all areas

33. Recipe for Successful Team
• Effective systems and processes
– Clear communication
– Beneficial team behaviors; well-defined decision
procedures and ground rules
– Balanced participation
– Awareness of the group process
– Good personal relationships

34. Negotiating Conflict
• Separate problem issues from people issues.
• Be soft on people, hard on problem.
• Look for underlying needs, goals of each party
rather than specific solutions.

35. Addressing the Problem
• State your views in clear non-judgmental
language.
• Clarify the core issues.
• Listen carefully to each person’s point of view.
• Check understanding by restating the core
issues.

36. Valued Team Members
• Every one has potential to be a leader
• Success often depends on your ability to
be an effective team member

37. Becoming a
Valued Team Member
• Avoid any action that might sabotage the
team
• Keep in mind that effective team
membership depends on honest, open
communication
• Do not feel the need to submerge your own
strong believes, creative solutions, and
ideas

41. Teamwork .... Why?
• Teams are a part of everyone's life. You're a
member of a family team.
• So it's appropriate that you understand how
to function effectively as a team member.

42. Teamwork ....
What Are Your Beliefs and Attitudes?
• Let's begin by
considering the most
important element of
teamwork-how
• you feel about it!
Teamwork depends not
only on your skills, but
on your attitudes as
well.

43. Keep the following in mind:
• Teamwork improves the working
environment.
• Teamwork keeps communication consistent.
• Teamwork relieves stress.
• Teamwork reduces errors.
• Teamwork keeps communication lines open.

44. Follow these guidelines for
reaching a consensus:
• Avoid arguing over individual ranking or
position. Present a position as logically as
possible.
• Avoid "win-lose" statements. Discard the
notion that someone must win.
• Avoid changing of minds only in order to
avoid conflict and to achieve harmony.
• Treat differences of opinion as indicative of
incomplete sharing of relevant
information, keep asking questions.
• Keep the attitude that holding different
views is both natural and healthy to team
building.

45. slsmls.org
Enjoy your Game!