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Travel Classes
• A travel class is a quality of accommodation
public transportation.
• High travel classes are more comfortable and
expensive.
• Three tiers available in commercialized air
transportation.
Economic Class
Source: www.emirates.com
Economy Class
• Also Known As Coach Class
• Lowest Level or third tier class.
• Denoted by “Y” in tickets.
• Fees is charged for extra service like video on
demand, headphones, blankets, meal etc.
Business Class
Source: www.lufthansa.com
Business Class
• Second tier class
• Intermediate between economy and first class
• Denoted by letter “J” or “C”
First Class
Source: www.etihad.com
First Class
• Highest level or third tier class
• First class is the most luxurious travel class
of seats and service
• Most expensive than any of the class
• Denoted by “F” or “P”
• Typically towards the front of the flight
• Separate cabin allocated for a passenger
• Now a days first class have been replaced by
business class due to financial purpose.
Indian Commercial Airlines
IndiGo
oHeadquarter – Gurgaon, Haryana, India
oRanking - Largest Airline in India
oOwned by – InterGlobe Enterprises
and Caelum Investments.
oCommenced Operation – August 2006
oNetwork – Domestic and International
oRevenue - US$1.7 billion (2014)
oAwards –
• Best low-cost carrier by the Airline Passengers
Association of India, 2007.
• The Airline Of The Year (India)
Jet Airways
oHeadquarter – Mumbai, India
oRanking – 2nd largest Airline in India
oOwned by - Tailwinds Limited
oCommenced Operation – May 1993
oSlogan - The Joy of Flying
oNetwork - Domestic and International
oRevenue - US$2.7 billion (2012)
oAwards -
• Best First Class - Service in the World award at
Business Traveller's 20th annual 'Best in
Business Travel' awards.
• India's Airline at the World Travel Awards,
2006
Air India
oFormerly Known As “Tata Airlines”.
oHeadquarter – New Delhi, India
oRanking - 3rd largest Airline in India
oOwned by - Air India Limited (AIL)
oCommenced Operation – 1932
oSlogan - Your Palace in the Sky
oNetwork - Domestic and International
oRevenue - US$2.2 billion (2013-14)
oAwards -
• 9th Most Luxurious First Class Cabin in the
world.
• Amity Corporate Excellence Award instituted by
the Amity International Business School, Noida.
• Best South Asian Airline, 2010.
SpiceJet
oHeadquarter – Gurgaon, India
oRanking – 4th largest Airline in India
oCommenced Operation – May 2005
oSlogan - Whatever We Do, We Do It With
All Our Heart
oNetwork - Domestic and International
oRevenue - US$ 964.13 million (2013)
oAwards -
• India’s Best Low Cost Airline by Outlook
Traveller (2008, 2010, 2011 & 2012).
• India’s Most Outstanding Airline LCC-Domestic
Award, by Travel and Hospitality. (2012).
GoAir
oHeadquarter – Worli, Maharashtra
oRanking – 5th Largest Airline in India
oOwned by - Wadia Group
oCommenced Operation – 2005
oSlogan - Fly Smart
oNetwork - Domestic
oRevenue - US$1.6 million (2013)
oAwards -
• Best Domestic Airline For Excellence in Quality
and Efficient Service by Pacific Area Travel
Writers Association (2008).
• Best Performing Airline by Airbus (2011).
Indian Commercial Airlines
Kingfisher Airlines
oCommenced operations: 2005
oCeased Operations: 2013
oReason: Financial Crisis
oHeadquarters: The Qube, Mumbai,
Maharashtra
oOwned by: United Breweries Group
oSlogan: Fly The Good Times
Indian
oFormerly Known As “Indian Airlines”.
oCommenced operations: 1953
oCeased Operations: 2011
oReason: Officially merged into Air
India on 27 February 2011.
oHeadquarters: New Delhi, India
oOwned by: India’s first state-owned,
Union Ministry of Civil Aviation.
Indian Commercial Airlines
1. Lack of Long Term Strategy:
• No long term CEO or MD
• Cost Conscious than a brand
• Low cost carrier service rather than full service
carrier
2. Multiple Unprofitable Route:
• Multiple hopping due to competition resulting in
delay of flight
3. Delayed Salary To The Employees :
• The salary given to the employees is quite
delayed creating a bad image and an issue to be
raised by DGCA.
4. Improper Returns:
• Unable to generate expected returns on investment
done.
5. Rising Fuel cost:
• Unable to develop a new technique to overcome fuel
crisis.
6. Huge investment on purchasing fleets:
• The expansion of different fleets to run their flights.
7. Outrageous debts and service tax:
• Some airline companies fell into the debt trap by not
paying on time.
8. Airfare War:
• The companies are offering the tickets at a very low
price and even at the sale making their profit less.
Possible Suggestions
• Effective Business Model
• Fuel Efficient Plans
• Improved Revenue Per Person
• Avoid Aggressive Expansion of Fleets

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Indian Commercial Airlines

  • 2. • A travel class is a quality of accommodation public transportation. • High travel classes are more comfortable and expensive. • Three tiers available in commercialized air transportation.
  • 4. Economy Class • Also Known As Coach Class • Lowest Level or third tier class. • Denoted by “Y” in tickets. • Fees is charged for extra service like video on demand, headphones, blankets, meal etc.
  • 6. Business Class • Second tier class • Intermediate between economy and first class • Denoted by letter “J” or “C”
  • 8. First Class • Highest level or third tier class • First class is the most luxurious travel class of seats and service • Most expensive than any of the class • Denoted by “F” or “P” • Typically towards the front of the flight • Separate cabin allocated for a passenger • Now a days first class have been replaced by business class due to financial purpose.
  • 11. oHeadquarter – Gurgaon, Haryana, India oRanking - Largest Airline in India oOwned by – InterGlobe Enterprises and Caelum Investments. oCommenced Operation – August 2006 oNetwork – Domestic and International oRevenue - US$1.7 billion (2014) oAwards – • Best low-cost carrier by the Airline Passengers Association of India, 2007. • The Airline Of The Year (India)
  • 13. oHeadquarter – Mumbai, India oRanking – 2nd largest Airline in India oOwned by - Tailwinds Limited oCommenced Operation – May 1993 oSlogan - The Joy of Flying oNetwork - Domestic and International oRevenue - US$2.7 billion (2012) oAwards - • Best First Class - Service in the World award at Business Traveller's 20th annual 'Best in Business Travel' awards. • India's Airline at the World Travel Awards, 2006
  • 15. oFormerly Known As “Tata Airlines”. oHeadquarter – New Delhi, India oRanking - 3rd largest Airline in India oOwned by - Air India Limited (AIL) oCommenced Operation – 1932 oSlogan - Your Palace in the Sky oNetwork - Domestic and International oRevenue - US$2.2 billion (2013-14) oAwards - • 9th Most Luxurious First Class Cabin in the world. • Amity Corporate Excellence Award instituted by the Amity International Business School, Noida. • Best South Asian Airline, 2010.
  • 17. oHeadquarter – Gurgaon, India oRanking – 4th largest Airline in India oCommenced Operation – May 2005 oSlogan - Whatever We Do, We Do It With All Our Heart oNetwork - Domestic and International oRevenue - US$ 964.13 million (2013) oAwards - • India’s Best Low Cost Airline by Outlook Traveller (2008, 2010, 2011 & 2012). • India’s Most Outstanding Airline LCC-Domestic Award, by Travel and Hospitality. (2012).
  • 18. GoAir
  • 19. oHeadquarter – Worli, Maharashtra oRanking – 5th Largest Airline in India oOwned by - Wadia Group oCommenced Operation – 2005 oSlogan - Fly Smart oNetwork - Domestic oRevenue - US$1.6 million (2013) oAwards - • Best Domestic Airline For Excellence in Quality and Efficient Service by Pacific Area Travel Writers Association (2008). • Best Performing Airline by Airbus (2011).
  • 22. oCommenced operations: 2005 oCeased Operations: 2013 oReason: Financial Crisis oHeadquarters: The Qube, Mumbai, Maharashtra oOwned by: United Breweries Group oSlogan: Fly The Good Times
  • 24. oFormerly Known As “Indian Airlines”. oCommenced operations: 1953 oCeased Operations: 2011 oReason: Officially merged into Air India on 27 February 2011. oHeadquarters: New Delhi, India oOwned by: India’s first state-owned, Union Ministry of Civil Aviation.
  • 26. 1. Lack of Long Term Strategy: • No long term CEO or MD • Cost Conscious than a brand • Low cost carrier service rather than full service carrier 2. Multiple Unprofitable Route: • Multiple hopping due to competition resulting in delay of flight 3. Delayed Salary To The Employees : • The salary given to the employees is quite delayed creating a bad image and an issue to be raised by DGCA.
  • 27. 4. Improper Returns: • Unable to generate expected returns on investment done. 5. Rising Fuel cost: • Unable to develop a new technique to overcome fuel crisis. 6. Huge investment on purchasing fleets: • The expansion of different fleets to run their flights. 7. Outrageous debts and service tax: • Some airline companies fell into the debt trap by not paying on time. 8. Airfare War: • The companies are offering the tickets at a very low price and even at the sale making their profit less.
  • 28. Possible Suggestions • Effective Business Model • Fuel Efficient Plans • Improved Revenue Per Person • Avoid Aggressive Expansion of Fleets