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Social Networking-
                                Future Trends and Its Impact on Society and Business




Dr.K.Prabhakar-SRM University          PDM-ISACA                              1
Structure of Presentation
1.   Facts and Trivia
2.   Reality Check
3.   Sanity Check (Be a skeptic)
4.   Why Social Media
5.   How I use it?
6.   Role of Auditors



                    PDM-ISACA      2
Some Facts Social Networking




            PDM-ISACA          3
PDM-ISACA   4
Please refer to the following site for
          complete data
 http://www.jeffbullas.com/2012/04/23/48-
 significant-social-media-facts-figures-and-
 statistics-plus-7-infographics/




                   PDM-ISACA                   5
Facts about Facebook




        PDM-ISACA      6
PDM-ISACA   7
Facts about Facebook
 250 Million Photos
 2.7 billion Likes
 37 million pages with 10+ likes
 425 million mobile users
 57% are female
 43% are male
 Average of 20 minutes per view


                      PDM-ISACA     8
Some Trivia about the Enterprise
   Mark Zuckerburg (CEO of Facebook) calls himself a
    “Harvard Graduate” when in fact he didn’t graduate
    (apparently his reply is that “there isn’t a setting for
    dropout”)
   Australian’s spend more time per month on Facebook
    than any other country at over 7 hours on average per
    month.
   Facebook was initially bank-rolled by Peter Thiel the co-
    founder of PayPal for $500,000.
   It is the second biggest website by traffic behind Google
    Facebook is now valued at approximately $100billion
   Facebook makes money through advertising and virtual
    products and its revenue has crossed only one billion.


                           PDM-ISACA                            9
Twitter
    Twitter is still the enigma of the social networking
    fraternity with its usefulness questioned by a lot of
    people. Its simplicity is still its main attraction
    along with its immediacy in breaking news about
    the latest ”events”.
   Research shows that the main reason people
    retweet is due to interesting content.
   As it approaches its sixth birthday its revenue is
    slowly climbing with projections that in 2012 its
    income will hit $260 million.

                           PDM-ISACA                    10
Some facts and figures about
                Twitter
   There are over 465 million accounts
   175 million tweets a day
   1 million accounts are added to Twitter every day
   Top 3 countries on Twitter are USA at 107 million, Brazil
    33 million and Japan at nearly 30 million
   Busiest event in Twitter’s history is now “Castle in the
    Sky” TV screening 25,088 tweets per second (previous
    record was the last minutes of the 2012 Superbowl with
    10,245 tweets per second).



                           PDM-ISACA                        11
PDM-ISACA   12
PDM-ISACA   13
Linkedin
    LinkedIn started in 2003 as a professional business social network
    and as of February 2012, has over 150 million members according
    to the official press release from LinkedIn.

   2 new members join every second
   USA leads membership at more than 57 million, Europe has more
    than 34 million members
   60% of its members live outside the USA
   In 2011 there were 4.2 billion professionally oriented searches on
    the LinkedIn platform
   LinkedIn now has over 2,116 employees (at the beginning of 2010 it
    had only 500)
   The fastest growing demographics are students and recent college
    graduates
   Revenues for 2011 reached $522 million
   LinkedIn is the 36th most visited website in the world


                               PDM-ISACA                             14
Do you remember ORKUT?




         PDM-ISACA       15
Google+
         It is expected that Google’s new social network
    Google+ will hit 400 million users by the end of 2012. It
    needs to be kept in mind that Google+ is more about
    being “core” to Google’s social web strategy as it aims to
    embed social signals into its whole web and search
    strategy as it aims to continue to be relevant in an
    increasingly social and mobile web.
   Google makes it mandatory to join Google+ when you
    register for a Gmail account which really amounts to it
    being a forced membership. This non organic strategy
    means that its engagement levels are extremely low at 3
    minutes per month compared to Facebook at 405
    minutes, in fact they are less than MySpace.
   It must be also kept in mind that Google+ is the glue that
    connects Google’s other social and web properties such
    as YouTube, Android and of course search.
                            PDM-ISACA                       16
Some Google+ Facts and Figures

   It was launched on June 28, 2011
   Google+ reached 10 million users by July 14,
    2011
   67% of Google+ users are male
   Google “+1″ button is served more than 5 billion
    times daily
   It is gaining 625,000 users per day
   In less than one day the Google+ iPhone app
    became the most popular free application in the
    Apple App store

                        PDM-ISACA                  17
Youtube

   3rd most visited website according to Alexa
   2 billion views per day
   It handles 10% of the internet’s traffic
   Average YouTube user spends 900 seconds per
    day
   44% of YouTube’s users are aged between 12
    and 34
   Over 829,000 videos are uploaded every day
   Average video duration is 2 minutes 46 seconds

                       PDM-ISACA                 18
Instagram
   Instagram on the surface appears very simple. It is an
    app for your mobile phone that allows you to take a
    photo, apply a filter to make it look awesome and then
    you can share it on Twitter, Facebook or to your email
    straight from the phone.
   The headline about this social network was its
    acquisition for $1 billion by Facebook. This was despite
    the fact that it hadn’t made a dollar of profit. Despite this
    sizable investment it could be a very strategic and savvy
    move by Facebook that confirms its crown as the top
    photo site in the world. It also reminds me of Google’s
    purchase of YouTube for $1.65 billion in 2006 which
    proved to be a great decision in hindsight.

                             PDM-ISACA                         19
PDM-ISACA   20
Some Facts
   Founded in March 2010 with the initial name of “Burbn” by Kevin
    Systrom and Mike Kreiger with the $500,000 in seed funding.
   It was launched in the Apple “app” store in November of 2010. In
    February of 2011 they raised an additional $7 million including an
    investor called Jack Dorsey of Twitter fame. Zero revenue model.
   Instagram reached the milestone of 1 million users in December
    2010 (only 9 months after being founded and only 1 month after
    going live in the Apple “app” store) with zero marketing costs.
   In August 2011 Instagram users had uploaded 150 million photos
   10 million users were using the app by September 2011
   Version 2.0 released including high resolution photo capability
   The release of the Android app version saw 1 million downloads in 1
    day!
   April 2012, Instagram reaches the new milestone of 30 million users


                               PDM-ISACA                             21
Pinterest
   It appears that simple ideas are sometimes the best.
   Twitter is a minimalist 14o character social network,
    Instagram is a simple social sharing photo sharing app
    and Pintrest is about pinning images and videos that you
    like to an online pin board.
   Maybe it is evidence of a cry for simplicity and efficiency
    in a time poor society.
   Pinterest was established in December 2009 and
    launched as a closed beta in March 2010. It is barely 2
    years old.
   It wasn’t until the beginning of 2011 that it reached
    10,000 users. Its breakthrough moment appears to be
    the inclusion in Time magazine’s “50 Best Websites of
    2011”

                            PDM-ISACA                        22
Pinterest
   Some more Pinterest Facts and Figures
   December of 2011 Pinterest became one of the top 10
    largest social networks with 11 million visits per week
   In January it was driving more referral traffic traffic to
    retailers than LinkedIn, YouTube and Google+
   Over 10.4 million registered users
   Nearly 12 million monthly unique vistors
   Most of the sites users are female
   97% of the site’s Facebook “likes” are by females
   It is the fastest site in history to break through the 10
    million unique visitor mark

                             PDM-ISACA                           23
PDM-ISACA   24
What it means for Business?




           PDM-ISACA          25
Peek Analytics
           (http://www.peekyou.com)
   Name          Pull (X) Total Audience         Identified Consumer Count
                                                  Consumer Ratio
   Chris Brogan 2,859         193,999 115,810 59%
   Ann Handley 2,788          111,619 64,305 57%
   Gary                       906,833 376,149 41%
   Robert Scoble 2,089        220,062 114,630 52%
   Scott Stratten 2,079       108,497 69,060 63%
   Reg Saddler 1,839          151,673 75,941 50%
   Jason Falls 1,821          45,859 30,815 67%
   Scott Monty 1,776          63,436 38,815 61%
   Mari Smith      1,651      127,973 71,591 55%
   Pam Moore 1,458            66,618 38,322 57%
   That list looks different if you include the wider social network of their
    followers. For example Ann Handley’s followers have a substantially larger
    average social network size than Chris Brogan’s followers.


                                   PDM-ISACA                                 26
Is blogging still relevant?
 Writing a blog provides an opportunity to establish oneself as
  thought leader. On your blog, you can share your expertise and
  know-how with your audience.
 A blog can be a basis of your social media strategy. A blog provides
  you with a flexible platform that can be easily connected to other
  channels to drive traffic both in and out of your blog posts. Since
  there are less limitations on the size and format of content you can
  provide a greater context than you are able to do on Facebook or
  Twitter.
 Blog content has a longer shelf life. Unlike content on Facebook and
  Twitter that only appears for a few minutes or hours, blog posts can
  continue to bring in traffic even days, weeks and months after they
  are published.
 A blog can serve as an alternative to a web site. If you are thinking
  of establishing a web presence for your organization, a business
  blog may be a more palatable, cheaper alternative than a full blown
  website.


                               PDM-ISACA                             27
What experts say
   Blogging is absolutely still relevant, and more important
    than ever as part of a cohesive content strategy. Social
    media sites like Facebook and Instagram are all spokes
    that should ideally lead back to your own brand. Blogs
    are one of the best ways to create a central hub to which
    all your social media spokes lead. Great content is the
    backbone of social media, and you need somewhere to
    house your content. That most often takes the form of a
    blog.
   Shane Snow - contently.com
   Shane Snow is Co-Founder of Contently, a NYC based
    startups that connects brands with great writers.
   (http://www.zemanta.com/is-bloging-still-relevant-media-
    for-web-audience/)

                           PDM-ISACA                       28
Reality Check




    PDM-ISACA   29
Why this medium becomes so
            powerful?
 President Obama’s victory is attributed to
  his campaign in the social media.
 It helped in Middle East Revolution.
 Occupy Wall Street has become a world
  wide phenomena.
 Anna Hazare’s anti corruption got a boost
  from social media.


                   PDM-ISACA                   30
Power of Context
   Globalization
   Changes in Demographics
   Rise in Global Inequalities
   Global migration
   Empowerment of women
   Anomies
   Disbelief in advertisements and organizations
   Trust
   Boredom at work

                       PDM-ISACA                    31
Why social networking is so
powerful to influence causes?




            PDM-ISACA           32
Law of Few
   Few people take up a cause with total passion.
   Examples: Anna Hazare and his team, Eqitas in
    Chennai, Pragathinagar in Hyderabad, Occupy
    Wall Street
   The few people approximately have 150
    followers, called as Dunbar number.
   I have taken takes ideas from the book Tipping
    Point
   (http://en.wikipedia.org/wiki/The_Tipping_Point)

                        PDM-ISACA                  33
Stickiness Factor
 The digital and mobile environment
 provide the needed stickiness.




                  PDM-ISACA            34
Connectors
 Connectors are those who have ties in
 different realms and act as conduits to
 engender connections, relationships and
 cross fertilization of ideas.




                  PDM-ISACA                35
Mavens
 Mavens are the people who have strong
 compulsion to help others to make correct
 decisions. Even at their own cost.




                  PDM-ISACA               36
Sanity Check


    PDM-ISACA   37
Tipping Point is created by the
 presence of these antecedent
   factors. It is not created by
  Twitter or Facebook. It is not
      twitter revolution, it is
revolutions helped by twitter or
    any social network site.

              PDM-ISACA            38
Why Social Media for Business and
            Society?




              PDM-ISACA         39
System dynamics view
 Price determination in economics is by
  intersection of demand and supply.
 In reality it is not so. We are not in
  continuous adjustment.
 We are live in friction. Things do not
  change as fast in order to reach
  equilibrium.


                    PDM-ISACA              40
Analogy of Sandpile
 Large systems are like sand piles.
 Few grains added change the local
  structure.
 After some time added grains cause
  avalanche.
 The avalanches that we see make the
  difference for culture and business with
  respect to social networking.

                   PDM-ISACA                 41
Thank you
 Q and A
 If you have any questions please do
  contact profkprabhakar@gmail.com
 Cell: 9790701612




                   PDM-ISACA            42

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Social networking; future trends 1

  • 1. Social Networking- Future Trends and Its Impact on Society and Business Dr.K.Prabhakar-SRM University PDM-ISACA 1
  • 2. Structure of Presentation 1. Facts and Trivia 2. Reality Check 3. Sanity Check (Be a skeptic) 4. Why Social Media 5. How I use it? 6. Role of Auditors PDM-ISACA 2
  • 3. Some Facts Social Networking PDM-ISACA 3
  • 5. Please refer to the following site for complete data  http://www.jeffbullas.com/2012/04/23/48- significant-social-media-facts-figures-and- statistics-plus-7-infographics/ PDM-ISACA 5
  • 6. Facts about Facebook PDM-ISACA 6
  • 8. Facts about Facebook  250 Million Photos  2.7 billion Likes  37 million pages with 10+ likes  425 million mobile users  57% are female  43% are male  Average of 20 minutes per view PDM-ISACA 8
  • 9. Some Trivia about the Enterprise  Mark Zuckerburg (CEO of Facebook) calls himself a “Harvard Graduate” when in fact he didn’t graduate (apparently his reply is that “there isn’t a setting for dropout”)  Australian’s spend more time per month on Facebook than any other country at over 7 hours on average per month.  Facebook was initially bank-rolled by Peter Thiel the co- founder of PayPal for $500,000.  It is the second biggest website by traffic behind Google Facebook is now valued at approximately $100billion  Facebook makes money through advertising and virtual products and its revenue has crossed only one billion. PDM-ISACA 9
  • 10. Twitter Twitter is still the enigma of the social networking fraternity with its usefulness questioned by a lot of people. Its simplicity is still its main attraction along with its immediacy in breaking news about the latest ”events”.  Research shows that the main reason people retweet is due to interesting content.  As it approaches its sixth birthday its revenue is slowly climbing with projections that in 2012 its income will hit $260 million. PDM-ISACA 10
  • 11. Some facts and figures about Twitter  There are over 465 million accounts  175 million tweets a day  1 million accounts are added to Twitter every day  Top 3 countries on Twitter are USA at 107 million, Brazil 33 million and Japan at nearly 30 million  Busiest event in Twitter’s history is now “Castle in the Sky” TV screening 25,088 tweets per second (previous record was the last minutes of the 2012 Superbowl with 10,245 tweets per second). PDM-ISACA 11
  • 12. PDM-ISACA 12
  • 13. PDM-ISACA 13
  • 14. Linkedin LinkedIn started in 2003 as a professional business social network and as of February 2012, has over 150 million members according to the official press release from LinkedIn.  2 new members join every second  USA leads membership at more than 57 million, Europe has more than 34 million members  60% of its members live outside the USA  In 2011 there were 4.2 billion professionally oriented searches on the LinkedIn platform  LinkedIn now has over 2,116 employees (at the beginning of 2010 it had only 500)  The fastest growing demographics are students and recent college graduates  Revenues for 2011 reached $522 million  LinkedIn is the 36th most visited website in the world PDM-ISACA 14
  • 15. Do you remember ORKUT? PDM-ISACA 15
  • 16. Google+ It is expected that Google’s new social network Google+ will hit 400 million users by the end of 2012. It needs to be kept in mind that Google+ is more about being “core” to Google’s social web strategy as it aims to embed social signals into its whole web and search strategy as it aims to continue to be relevant in an increasingly social and mobile web.  Google makes it mandatory to join Google+ when you register for a Gmail account which really amounts to it being a forced membership. This non organic strategy means that its engagement levels are extremely low at 3 minutes per month compared to Facebook at 405 minutes, in fact they are less than MySpace.  It must be also kept in mind that Google+ is the glue that connects Google’s other social and web properties such as YouTube, Android and of course search. PDM-ISACA 16
  • 17. Some Google+ Facts and Figures  It was launched on June 28, 2011  Google+ reached 10 million users by July 14, 2011  67% of Google+ users are male  Google “+1″ button is served more than 5 billion times daily  It is gaining 625,000 users per day  In less than one day the Google+ iPhone app became the most popular free application in the Apple App store PDM-ISACA 17
  • 18. Youtube  3rd most visited website according to Alexa  2 billion views per day  It handles 10% of the internet’s traffic  Average YouTube user spends 900 seconds per day  44% of YouTube’s users are aged between 12 and 34  Over 829,000 videos are uploaded every day  Average video duration is 2 minutes 46 seconds PDM-ISACA 18
  • 19. Instagram  Instagram on the surface appears very simple. It is an app for your mobile phone that allows you to take a photo, apply a filter to make it look awesome and then you can share it on Twitter, Facebook or to your email straight from the phone.  The headline about this social network was its acquisition for $1 billion by Facebook. This was despite the fact that it hadn’t made a dollar of profit. Despite this sizable investment it could be a very strategic and savvy move by Facebook that confirms its crown as the top photo site in the world. It also reminds me of Google’s purchase of YouTube for $1.65 billion in 2006 which proved to be a great decision in hindsight. PDM-ISACA 19
  • 20. PDM-ISACA 20
  • 21. Some Facts  Founded in March 2010 with the initial name of “Burbn” by Kevin Systrom and Mike Kreiger with the $500,000 in seed funding.  It was launched in the Apple “app” store in November of 2010. In February of 2011 they raised an additional $7 million including an investor called Jack Dorsey of Twitter fame. Zero revenue model.  Instagram reached the milestone of 1 million users in December 2010 (only 9 months after being founded and only 1 month after going live in the Apple “app” store) with zero marketing costs.  In August 2011 Instagram users had uploaded 150 million photos  10 million users were using the app by September 2011  Version 2.0 released including high resolution photo capability  The release of the Android app version saw 1 million downloads in 1 day!  April 2012, Instagram reaches the new milestone of 30 million users PDM-ISACA 21
  • 22. Pinterest  It appears that simple ideas are sometimes the best.  Twitter is a minimalist 14o character social network, Instagram is a simple social sharing photo sharing app and Pintrest is about pinning images and videos that you like to an online pin board.  Maybe it is evidence of a cry for simplicity and efficiency in a time poor society.  Pinterest was established in December 2009 and launched as a closed beta in March 2010. It is barely 2 years old.  It wasn’t until the beginning of 2011 that it reached 10,000 users. Its breakthrough moment appears to be the inclusion in Time magazine’s “50 Best Websites of 2011” PDM-ISACA 22
  • 23. Pinterest  Some more Pinterest Facts and Figures  December of 2011 Pinterest became one of the top 10 largest social networks with 11 million visits per week  In January it was driving more referral traffic traffic to retailers than LinkedIn, YouTube and Google+  Over 10.4 million registered users  Nearly 12 million monthly unique vistors  Most of the sites users are female  97% of the site’s Facebook “likes” are by females  It is the fastest site in history to break through the 10 million unique visitor mark PDM-ISACA 23
  • 24. PDM-ISACA 24
  • 25. What it means for Business? PDM-ISACA 25
  • 26. Peek Analytics (http://www.peekyou.com)  Name Pull (X) Total Audience Identified Consumer Count Consumer Ratio  Chris Brogan 2,859 193,999 115,810 59%  Ann Handley 2,788 111,619 64,305 57%  Gary 906,833 376,149 41%  Robert Scoble 2,089 220,062 114,630 52%  Scott Stratten 2,079 108,497 69,060 63%  Reg Saddler 1,839 151,673 75,941 50%  Jason Falls 1,821 45,859 30,815 67%  Scott Monty 1,776 63,436 38,815 61%  Mari Smith 1,651 127,973 71,591 55%  Pam Moore 1,458 66,618 38,322 57%  That list looks different if you include the wider social network of their followers. For example Ann Handley’s followers have a substantially larger average social network size than Chris Brogan’s followers. PDM-ISACA 26
  • 27. Is blogging still relevant?  Writing a blog provides an opportunity to establish oneself as thought leader. On your blog, you can share your expertise and know-how with your audience.  A blog can be a basis of your social media strategy. A blog provides you with a flexible platform that can be easily connected to other channels to drive traffic both in and out of your blog posts. Since there are less limitations on the size and format of content you can provide a greater context than you are able to do on Facebook or Twitter.  Blog content has a longer shelf life. Unlike content on Facebook and Twitter that only appears for a few minutes or hours, blog posts can continue to bring in traffic even days, weeks and months after they are published.  A blog can serve as an alternative to a web site. If you are thinking of establishing a web presence for your organization, a business blog may be a more palatable, cheaper alternative than a full blown website. PDM-ISACA 27
  • 28. What experts say  Blogging is absolutely still relevant, and more important than ever as part of a cohesive content strategy. Social media sites like Facebook and Instagram are all spokes that should ideally lead back to your own brand. Blogs are one of the best ways to create a central hub to which all your social media spokes lead. Great content is the backbone of social media, and you need somewhere to house your content. That most often takes the form of a blog.  Shane Snow - contently.com  Shane Snow is Co-Founder of Contently, a NYC based startups that connects brands with great writers.  (http://www.zemanta.com/is-bloging-still-relevant-media- for-web-audience/) PDM-ISACA 28
  • 29. Reality Check PDM-ISACA 29
  • 30. Why this medium becomes so powerful?  President Obama’s victory is attributed to his campaign in the social media.  It helped in Middle East Revolution.  Occupy Wall Street has become a world wide phenomena.  Anna Hazare’s anti corruption got a boost from social media. PDM-ISACA 30
  • 31. Power of Context  Globalization  Changes in Demographics  Rise in Global Inequalities  Global migration  Empowerment of women  Anomies  Disbelief in advertisements and organizations  Trust  Boredom at work PDM-ISACA 31
  • 32. Why social networking is so powerful to influence causes? PDM-ISACA 32
  • 33. Law of Few  Few people take up a cause with total passion.  Examples: Anna Hazare and his team, Eqitas in Chennai, Pragathinagar in Hyderabad, Occupy Wall Street  The few people approximately have 150 followers, called as Dunbar number.  I have taken takes ideas from the book Tipping Point  (http://en.wikipedia.org/wiki/The_Tipping_Point) PDM-ISACA 33
  • 34. Stickiness Factor  The digital and mobile environment provide the needed stickiness. PDM-ISACA 34
  • 35. Connectors  Connectors are those who have ties in different realms and act as conduits to engender connections, relationships and cross fertilization of ideas. PDM-ISACA 35
  • 36. Mavens  Mavens are the people who have strong compulsion to help others to make correct decisions. Even at their own cost. PDM-ISACA 36
  • 37. Sanity Check PDM-ISACA 37
  • 38. Tipping Point is created by the presence of these antecedent factors. It is not created by Twitter or Facebook. It is not twitter revolution, it is revolutions helped by twitter or any social network site. PDM-ISACA 38
  • 39. Why Social Media for Business and Society? PDM-ISACA 39
  • 40. System dynamics view  Price determination in economics is by intersection of demand and supply.  In reality it is not so. We are not in continuous adjustment.  We are live in friction. Things do not change as fast in order to reach equilibrium. PDM-ISACA 40
  • 41. Analogy of Sandpile  Large systems are like sand piles.  Few grains added change the local structure.  After some time added grains cause avalanche.  The avalanches that we see make the difference for culture and business with respect to social networking. PDM-ISACA 41
  • 42. Thank you  Q and A  If you have any questions please do contact profkprabhakar@gmail.com  Cell: 9790701612 PDM-ISACA 42