1. MGT 312 Entire Course
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MGT 312 Week 1 Organizational Behavior in the Workplace
MGT 312 Week 2 Diversity and Personality at Work
MGT 312 Week 2 Big Five Personality Types
MGT 312 Week 3 Team Assignment Organizational Climate
(Google)
MGT 312 Week 3 Using Strengths to Increase Motivation
MGT 312 Week 4 Team Assignment Five Bases of Power
MGT 312 Week 4 Individual Assignment Working in Groups and
Teams
MGT 312 Week 5 CAREER CONNECTION Socialization and
Mentoring
MGT 312 Week 5 Organizational Development and Human
Resources
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MGT 312 Final Guide 1

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1
The interdisciplinary field dedicated to understanding and managing
people at work is called:
Management dynamics
Management theory
Organizational dynamics
Organizational behavior
2
The distinction between flexible and fixed individual differences:
Is that managers have little or no impact on flexible differences
Is that managers should hire people based on their attitudes and
emotions
Is that managers have little or no impact on fixed differences
Has no practical value for managers
3

3. Regarding using personality testing as part of the hiring process,
experts have concluded that:
The typical personality test is not a valid predictor of job performance
Only the Big Five should be used as predictors of job performance
The effects of personality on job performance are so large it cannot be
ignored by managers
There are many valid instruments available to managers to test for
personality types
4
In Ajzen’s theory of planned behavior, ___________ is(are) the key
link between _________.
Intentions; attidtudes and planned behavior
Norms; intentions and planned behavior
Intentions; norms and attitudes
Attitudes; intentions and planned behavior
5
According to the Ajzen model, the strongest predictor of an
employee’s behavior is (are):
The employee's intentions
The employee's attitudes

4. Social norms
The employee's values
6
The steps in the process of stereotype formation and maintenance in
order are:
Expectations, categorization, inferences, maintenance.
Categorization, inferences, expectations, maintenance.
Inferences, categorization, expectations, maintenance.
Categorization, expectations, inferences, maintenance.
7
Janelle, one of Abdul’s employees, has performed poorly on many
aspects of her job since she was hired four months ago. This is likely
to be attributed to:
External causes
Fundamental bias
Internal causes
Self-serving bias
8
The potential to understand and regulate oneself is known as:

5. Naturalist intelligence
Intrapersonal intelligence
Kinesthetic intelligence
Interpersonal intelligence
9
Self-enhancement and self-transcendence are:
Personal attitudes
Endpoints of one of the dimensions of values
Workplace attitudes
Cognitions
10
Organizations with adhocracy cultures are described as:
Externally focused and valuing stability and control
Internally focused and valuing stability and control
Externally focused and valuing flexibility
Internally focused and valuing flexibility
11
Which of the following is the least fixed of a person’s individual
differences?

6. Cognitive abilities
Attitudes
Emotions
Intelligence
12
Camilla, a manager, notes that while Wilhelm’s written reports are
very thorough and accurate, his oral presentations are not effective.
Camilla is looking at:
Explicit factors
Implicit factors
Distinctiveness
Consistency
13
Stimulation is in the ____________ part of Schwartz’s model.
Conservation
Openness to change
Self-enhancement
Self-transcendence
14

7. The contingency approach suggests that:
A manager needs to learn a set of hard-and-fast rules.
There is one best way to manage.
OB theories apply to all situations.
The best answer depends on the situation.
15
Research shows that, in general:
Social capital increases group conflict.
Social capital decreases work group integration.
Social capital decreases organizational performance.
Social capital can improve operations.
16
The corporate staff in the accounting department at ABC Corporation
went on 12-hour days during the holiday season, just like the regular
retail employees do during that season. This is an example of a(n)
_________ change.
Product
Radically innovative
Adaptive

8. Innovative
17
The extent to which an individual identifies with an organization and
commits to its goals is called:
Organizational satisfaction
Organizational commitment
Job involvement
Perceived organizational support
18
Joyce finds that the members of the project team to which she has
been assigned in her management class are all athletes on the
college’s football and basketball teams. She immediately considers
dropping the class because she thinks her experience with that team
will be negative. Joyce is likely to be reacting to a:
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MGT 312 Final Guide 2
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9. 1 in the ________ of group development, group members try to get to
know each other and establish common understanding.
2
Organizational ________ is the study of the many factors that have an
impact on how people and groups act, think, feel, and respond to work
and organizations, and how organizations respond to their
environments.
3
The highest level a group can possibly perform at is known as
________.
4
In ________,managers establish the rules and reporting relationships
that allow people to achieve organizational goals.
5
When situational pressures are ________,personality is not a good
predictor of on-the-job performance.

10. 6 A manager notices his task force's ideas are a little stale. He
attributes this to the fact that the group is homogeneous. He should
________.
7
The extent to which a leader actually does help a group or
organization to achieve its goals is best described as ________.
8
Which of the following statements best explains why work attitude
has little relationship to job performance?
9
Transactional leaders motivate followers by ________.
10
The management of organizational politics most often falls to
________.

11. 11
What statement best describes how situational factors may affect
work mood?
12
The ________ of a worker's attitude reflects his thoughts about how
to act on the job.
13
A business owner accepts the importance of the ________ theory.
Consequently he has structured his company to fit the factors that
affect it the most in an effort to eliminate as much uncertainty as
possible.
14
Two managers have conflicting views of how to best handle a recent
increase in funds. They have many meetings and each manager must
argue his position. After several weeks, a decision is made that
results in an efficient and effective use of the new resources. This
example best shows that ________.

12. 15
The ________ describes the different types of relationships that may
develop between a leader and a follower.
16
On her work team, Michelle develops detailed tasks lists and work
flow charts to help her team members understand the steps involved
in each project. She also maintains the project calendar and receives
periodic updates from each team member to ensure that projects are
progressing on schedule. Which role does Michelle most likely fill on
her team?
17
Managers engage in ________ to increase their power and pursue
goals that favor their individual and group interests.
19
A wealthy heiress decides to take a job as a social worker. She is
receiving a lot of news coverage because of her decision, and while
she doesn't like the media attention, she is happy that the news
reporters are seeing her as the selfless person she wants to be. Her
work behavior is best described as ________.
20

13. Organizational behavior is examined at three main levels: ________ .
21
A ________ is a systematic tendency to use, ignore, or interpret
information about a target in a particular way that results in inaccurate
perceptions.
22
When the business environment is ________,an organization is most
likely to decentralize authority and empower its employees to make
operating decisions.
23
Which element of work motivation answers the question "how hard
does a person work to perform a chosen behavior"?
24
The study of organizational behavior provides a set of ________ that
are useful for understanding the behavior that occurs within
organizations.

14. 25
The ________ function of management allows managers to diagnose
how well they have performed.
26
Employees who have intrinsic work values will be motivated by
________.
27
Teams differ from groups in that teams ________.
28
In assessing intentions, cooperativeness is the degree to which
29
In which work situation will personality most likely play a role in job
performance?

15. 30
________ is the pattern of relatively enduring ways that a person
feels, thinks, and behaves.
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MGT 312 Week 1 Organizational Behavior in the
Workplace
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Organizational Behavior in the Workplace
Complete the matrix below with 3 to 5 job skills found in the
workplace that could lead to improved job performance.
Write a 350- to 700-word summary of what you have learned about
Organizational Behavior from your current readings. Include the
following in your summary:
· Explain the connection between organizational behavior and your
selected job skills from the matrix.
· Discuss how these job skills can lead to improved job performance.

16. · Explain how Organizational Behavior can aid you in decision-
making and problem-solving.
· Predict the consequences of unethical behavior in the workplace.
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MGT 312 Week 2 Big Five Personality Types
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Complete the “What Is My Big Five Personality Profile?” self-
assessment.
Write a 700- to 1,050-word paper in which you address the following:
· Do you agree with the results of your assessment?
· Based on the results of your assessment, what do you see as your
strengths and weaknesses?
· How might your personality type influence your job performance?
Format your paper consistent with APA guidelines.
Click the Assignment Files tab to submit your assignment.
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MGT 312 Week 2 Diversity and Personality at Work

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You are assigned to work on a team in the workplace with a person
who has a different personality type than you. Connect with your
team members who have a different personality than you.
Write a 350- to 700-word paper in which includes the following:
· A description of each team member’s personality type
· A description of the advantages of working with those with differing
personality types
· A discussion of the disadvantages of working with those with
differing personality types
· Examples of ways organizations can manage a diverse group of
employees.
Cite 1 to 3 business sources not including the text that support the
team’s ideas regarding personality.
Format the paper consistent with APA guidelines.
Click the Assignment Files tab to submit the assignment.
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MGT 312 Week 3 Team Assignment Organizational
Climate (Google)

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Locate a list of the 100 best companies to work for by using a search
engine.
Research companies from that list to ensure sufficient information is
available to review the Organizational Behavior environment of that
company. Look for the following key words: amplifying effect, pro-
social behaviors, positive deviance, conscious capitalism.
Select one of the companies as a team.
Write a 350- to 700-word analysis of the team’s chosen organization
and its climate regarding organizational behavior. Include the
following in your review:
· Does this organization encourage positive Organizational Behavior?
· If yes, how do they demonstrate this?
· If not, what type of Organizational Behavior do they seem to
encourage?
Peer Review: The teams will share their findings with at least one
other team in class. The teams will critically analyze the review to see
if the other team provided adequate evidence to support their claims
regarding the organizational climate of the chosen organization.
Incorporate the feedback from the peer review in the conclusion of the
paper.
Format the paper consistent with APA guidelines.
Click the Assignment Files tab to submit the assignment.
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19. MGT 312 Week 3 Using Strengths to Increase Motivation
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Complete the “What is My Level of PsyCap” self-assessment.
Write a 1050- to 1400-word paper in which you include the
following:
· Explain why you agree or disagree with your results.
· Develop strategies to advance your career using your strengths.
· How can you use goal-setting to increase motivation and improve
job performance?
· How might your engagement as an employee and job satisfaction
influence job performance?
· Discuss at least 5 of the following motivational theories and explain
how these can aid in job performance.
· Extrinsic motivation
· Intrinsic motivation
· McGregor’s Theory X and Theory Y
· Maslow’s Needs Hierarchy
· Acquired needs theory
· Self-determination theory

20. · Herzberg’s theory of motivation
· Equity theory
· Expectancy theory
Format your paper consistent with APA guidelines.
Click the Assignment Files tab to submit your assignment.
RELATED TUTORIALS
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MGT 312 Week 4 Individual Assignment Working in
Groups and Teams
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mplete the “Evaluate Team Member Effectiveness” self-assessment.
Write a 700- to 1,050-word paper in which you address the following:
· Do you agree with your results?
· Based on your self-assessment, what do you see as your strengths
and weaknesses regarding working on a team?
· Have you ever engaged in social loafing while on a team? Why or
why not?
· How does working effectively on a team give you an advantage in
the workplace?

21. · How do groups normally develop?
· How does the effectiveness of the team members influence the
group’s development process?
Format your paper consistent with APA guidelines.
Click the Assignment Files tab to submit your assignment.
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MGT 312 Week 4 Team Assignment Five Bases of Power
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Create a 5- to 8-slide Microsoft® PowerPoint® presentation in which
you examine the five bases of power. Include the following:
· A description of each
· An example of each as used in the workplace
· An evaluation of which are the most and least desirable
· Ways to increase positive power bases
Click the Assignment Files tab to submit the assignment.
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22. MGT 312 Week 5 CAREER CONNECTION Socialization
and Mentoring
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CAREER CONNECTION: This assignment builds socialization skills
and establishes the importance of mentoring to aid in career
advancement.
The team has been invited to present at a conference before top
executives of Fortune 500 companies. The topic the team is
presenting on is “How Can Socialization and Mentoring Be Used For
Career Advancement?”
Create a 10- to 15-slide Microsoft® PowerPoint® presentation in
which you address the following as they relate to the topic:
· How can socialization and mentoring be used to advance a career?
· How can socialization and mentoring help minimize resistance to
change using the contingency approach?
· How can socialization and mentoring help people embrace these
changes as a part of career advancement?
· Include Feldman’s three-phase model of socialization and the six
socialization tactics as part of the discussion.
Cite a minimum of 3 peer-reviewed sources other than your textbook.
Format the references according to APA guidelines and include as a
reference slide at the end of the presentation.
Click the Assignment Files tab to submit your assignment.

23. ==============================================
MGT 312 Week 5 Organizational Development and
Human Resources
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Write a 175- to 350-word short paper that explains how Human
Resource functions relate to organizational development.
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