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Dark patterns
Deceptive design
About me
36 years old.
Live Copenhagen.
Work as UX Designer at Pentia.
Worked with web design since
1999.
Drawing of “Tobias” by Alberte age 12
What is Dark Patterns?
Source: The Verge
Purposely trying to
deceive kind people – online
Examples
Disguised Ads
Eb.dk
Eb.dk
Eb.dk
Iflscience.com
Trick
formulation
Hide & seek
Ryanair
Ryanair
Ryanair
Livenation.com
Livenation.com
Livenation.com
Sportsdirect.com
Sportsdirect.com
Sportsdirect.com
Roach Motel
Based on true events
The Adobe Story
Adobe.com
Adobe.com
Adobe.com
Adobe.com
Adobe.com
Adobe.com
Adobe.com
Adobe.com
Adobe.com
29 minutes, 7 seconds
But now the funny part …
Adobe.com
Adobe.com
Thank you, Adobe!
So why do designers do this?
So why do designers do this?
Conversions is good …
Isn’t there another way?
H E L L Y E A H !
 Inspire your users
 Be honest with your users
 Gain trust with your users
Some persuasive ways
Social Proof
The Stanley Milgram experiment
Still from “Adventures of Superman”
Number of persons looked up in
the sky
40% joined
1 person
Number of persons looked up in
the sky
40% joined
1 person 2 persons
60% joined
Number of persons looked up in
the sky
40% joined
1 person 2 persons
60% joined
4 persons
80% joined
Converted into online behavior
8
Amazon.com
8
Tripadvisor
8
Spotify
8
Facebook
Order &
satisfaction
AWARE Puzzle Switch by Loove Broms
Off On
PayPal
Google+
Desire
Politiken
Politiken
Imdb.com
Imdb.com
Reliability &
trust
Wikipedia.com
Amazon.com
Amazon.com
These were just a few
snippets …
Our advice
Go for the light, illuminated,
honest and transparent patterns
…
Go for the light, illuminated,
honest and transparent patterns
…
Thank you.
Feel free to contact me
tan@pentia.dk
+45 3153 0288

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Komfo & Pentia Webinar: Dark Patterns

Editor's Notes

  1. Opposite of persuasive design
  2. A resemblence from real life. Maybe this kind of note seems familiar from school TAKE 30 minutes to study this note
  3. Make it difficult and hard – on purpose – for the users to get to their goal. This animation could be a way to show a typical UNSUBSCRIBE flow for a newsletter.
  4. I will be showing some danish examples.
  5. A danish newspaper
  6. Lucky I don’t live in United Kingdom; otherwise I would have missed the third option.
  7. People follow people.
  8. People follow people.
  9. Companies are just providing the platform, and the users are making it work other users – and at the end of the day for the companies.
  10. Design patterns Human brain wants order
  11. And as well for Google+ Telling me why I should do this. They have a subline telling me that it would be easier for my friends to spot me thoughout Google+. It makes sense!