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Handlingangry Customers 202

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Khan Mohammad Mahmud Hasan
Khan Mohammad Mahmud Hasan

Handling Angry Customers

Business
1 of 11
Handling Angry Customers
Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
WIFM – What's In It For Me ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Change Your Perception ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Angry Customer- An OPPORTUNITY ,[object Object],[object Object],[object Object],[object Object],[object Object]
Crack The Egg ,[object Object],[object Object],[object Object],[object Object],[object Object]
Handling Angry Customers - 8 Strategies ,[object Object],[object Object],[object Object],[object Object]
Handling Angry Customers - 8 Strategies ,[object Object],[object Object],[object Object],[object Object]
Question Time
SUMMARY
 

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