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Nine by Nine: 81
Brands Changing
Modern Ecommerce
Joseph McCarthy
Director of Performance
Marketing
Brian Lange
Co-founder
Phillip Jackson
Co-founder
What is
Klaviyo?
Only marketing platform that helps ecommerce businesses on day 1 and scales as they grow
Email SMS Onsite Forms Segmentation Analytics
400 Employees Globally / 38,000 Customers / 82 Countries
Future Commerce is a retail media research startup
focused on helping eCommerce businesses create
strategic vision.
We create content for modern brand marketers to shape
the future of their retail and DTC businesses.
What is Future
Commerce?
Housekeeping
Webinar recording available
Additional content available at klaviyo.com
Email webinar-questions@klaviyo.com
1 Nine by Nine research background
2 Nine future-defining categories and their winners
3 Takeaways for ecommerce brands
4 Q & A
Agenda
1
Nine by Nine
research background
So, retail has changed...
What makes a brand
meaningful?
Report now
available
Download at:
https://futurecommerce.fm/ninebynine
We sought a wide array
of diverse thinkers,
founders, builders, and
innovators.
2
The results and
change-makers
9 future-defining
categories
Product Categories:
- Fitness
- Cycling
- Athleisure
- Footwear, Accessories
- Running Apparel
- Training
- Feminine Care
1.
9.
“We challenged ourselves to
ask how to talk about product
in unexpected ways.”
Todd Meleney,
Vice President of Marketing, NOBULL
Product Categories:
- Luxury Resale
- Personal Care
- Fashion & Lifestyle
- Wellness
- CBD Personal Care
- Spirits
1.
9.
Product Categories:
- Footwear
- Yogurt
- Shapewear
- Apparel
- Sleepwear
- Flowers
- Personal Care
- Furniture
1.
9.
Interview with
Supply
Read the full interview on the
Klaviyo Blog
Product Categories:
- Retail & Last Mile
- Social Commerce
- Ecommerce Platform
- Membership
- CPG
- Concierge
- Logistics & Marketplace
- Basics/Personal Care
1.
9.
“Unless you control your
customer base, it’s someone
else’s customer.”
Kara Goldin, Founder & CEO, Hint
Product Categories:
- Magic
- Apparel
- Beauty
- Toys
- Home
- Beauty
1.
9.
Product Categories:
- Outdoor
- CPG
- Footwear
- Denim
- Personal Care
- Produce
- Fitness
- Cleaning Supplies
- Lawn and Garden
1.
9.
Product Categories:
- Outdoor
- CPG
- Footwear
- Denim
- Personal Care
- Produce
- Fitness
- Cleaning Supplies
- Lawn and Garden
Product Categories:
- Apparel
- Resale
- Women’s Intimates
- Beauty
- Media
- Lifestyle
- Footwear
1.
9.
Product Categories:
- Outdoor
- Bags/Camera
- Apparel
- CPG
- Brand Holding
1.
9.
Product Categories:
- Fast Food
- Retail/Wholesale
- Payments
- Lifestyle
- Grocery
- Produce
- Coffee
- Hardware
1.
9.
9 future-defining
categories
3
Applying these
findings
What are the main takeaways
for ecommerce brands?
Effective
marketing
does more
than just meet
a need — it
connects on a
personal level
ç
Personal
connections
matter — and
memorable
experiences
build lasting
relationships
Successful
growth brands
have figured
this out and are
capitalizing on
the opportunity
Own your Growth
● Pre-built integrations
● CRM
● Activity history
● Segmentation
● Content designer
● Workflows and automations
● Deliverability
● Revenue attribution
● Predictive analytics
We built the first
marketing
platform with
customer data
baked in.
Use API endpoints from all
customer touchpoints to
request data.
Use Klaviyo’s Event, Custom
Property, and Javascript API
to pass this information
to Klaviyo.
With Klaviyo,
you can
leverage data
from all of your
channels
to build
relationships
Customers have made more than $3.7 billion in
revenue in the last year alone.
Join the movement at klaviyo.com
Questions?
Nine by Nine: 81 Brands Changing Modern Ecommerce

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Nine by Nine: 81 Brands Changing Modern Ecommerce