SlideShare a Scribd company logo
1 of 48
A presentation by Kevin McLean, Wardle McLean, UK   Conversations ..   .. a New Model for  Qualitative Research www.wardlemclean.co.uk    www.theartofconversation.net
Introduction ,[object Object],[object Object],[object Object],[object Object]
Introduction ,[object Object],Fist fights Poems  Brainwaves Hunger pangs  Meetings Brands Prayer Indecision Trust Frowning Racing Democracy Climate change Blogs .. are all ‘conversations’ Kissing Arguing  Colonialism
Introduction ,[object Object],[object Object]
Structure ,[object Object],[object Object],[object Object]
1. A short history of  conversations
In the (very) beginning ,[object Object],‘ John, how’d you do that fire thing, again’  ?
In the (very) beginning ,[object Object],[object Object]
In the (very) beginning The birth of jazz © Larson Origin Usage
Therefore... ,[object Object],[object Object],[object Object]
Therefore... ,[object Object],[object Object]
Learning through conversation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Learning through conversation Socrates, the first QRC?  going further for less
Learning through conversation ,[object Object],[object Object],[object Object],[object Object]
Conversations that changed history ,[object Object],[object Object],[object Object]
Conversations that changed history ,[object Object],[object Object],‘ Because Pauling was so smart, he didn’t feel the need to talk to anyone’   (Watson)
Conversations that changed history ,[object Object]
2.  Communication and attitudes ,[object Object],[object Object],[object Object],[object Object]
Communication ,[object Object],[object Object],[object Object],[object Object]
Communication ,[object Object],[object Object],[object Object],[object Object]
Communication ,[object Object],[object Object],[object Object]
Communication ,[object Object],[object Object],[object Object]
Attitudes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Attitudes ,[object Object],[object Object]
Attitudes ,[object Object],[object Object],[object Object],[object Object],[object Object]
Conclusion ,[object Object],[object Object],[object Object],[object Object],[object Object]
Conclusion ,[object Object],[object Object],[object Object],[object Object]
Part 3. Brands and marketing ,[object Object],1950s today
Markets  are  conversations
[object Object],[object Object],[object Object]
Now : People     Brands
‘ Commercial conversations’ Market research … has traditionally been about figuring out how to get customers to buy what businesses want to make, rather than helping businesses to make what customers want to buy.  Commerce is going to increasingly shift away from older forms of communication … towards something that resembles a real conversation. James Surowiecki,  author, ‘Wisdom of the Crowds’
About brands ,[object Object],[object Object],[object Object],[object Object]
[object Object]
one neuron   LOTS of neurons
A challenge to us all?  ,[object Object],[object Object],[object Object],[object Object]
A professor speaks ,[object Object],[object Object],[object Object]
Au contraire , professor ,[object Object],[object Object],[object Object]
not just brains, our nervous system
1 2 3 4
EXTERNAL (SOCIAL) NETWORK  IN ACTION
The point is ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
And.. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Grand conclusions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Q & A Close Impose a structure Hinder, alienate Power relations Disempowering
Grand conclusions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
By Kevin McLean [email_address] www.wardlemclean.co.uk www.theartofconversation.net TO GOOD CONVERSATIONS!

More Related Content

Viewers also liked

Qualitative Research Methodology Course Presentation
Qualitative Research Methodology Course PresentationQualitative Research Methodology Course Presentation
Qualitative Research Methodology Course Presentationnihonscott
 
Design Research For Everyday Projects - UX London
Design Research For Everyday Projects  - UX LondonDesign Research For Everyday Projects  - UX London
Design Research For Everyday Projects - UX Londonleisa reichelt
 
Grounded Theory
Grounded TheoryGrounded Theory
Grounded TheoryKomal Raja
 
THE EFFECTS OF SOCIAL NETWORKING SITES ON THE ACADEMIC PERFORMANCE OF STUDENT...
THE EFFECTS OF SOCIAL NETWORKING SITES ON THE ACADEMIC PERFORMANCE OF STUDENT...THE EFFECTS OF SOCIAL NETWORKING SITES ON THE ACADEMIC PERFORMANCE OF STUDENT...
THE EFFECTS OF SOCIAL NETWORKING SITES ON THE ACADEMIC PERFORMANCE OF STUDENT...Kasthuripriya Nanda Kumar
 

Viewers also liked (7)

Another Data Point
Another Data PointAnother Data Point
Another Data Point
 
Qualitative Research Methodology Course Presentation
Qualitative Research Methodology Course PresentationQualitative Research Methodology Course Presentation
Qualitative Research Methodology Course Presentation
 
Design Research For Everyday Projects - UX London
Design Research For Everyday Projects  - UX LondonDesign Research For Everyday Projects  - UX London
Design Research For Everyday Projects - UX London
 
Grounded Theory
Grounded TheoryGrounded Theory
Grounded Theory
 
Chapter 10-DATA ANALYSIS & PRESENTATION
Chapter 10-DATA ANALYSIS & PRESENTATIONChapter 10-DATA ANALYSIS & PRESENTATION
Chapter 10-DATA ANALYSIS & PRESENTATION
 
THE EFFECTS OF SOCIAL NETWORKING SITES ON THE ACADEMIC PERFORMANCE OF STUDENT...
THE EFFECTS OF SOCIAL NETWORKING SITES ON THE ACADEMIC PERFORMANCE OF STUDENT...THE EFFECTS OF SOCIAL NETWORKING SITES ON THE ACADEMIC PERFORMANCE OF STUDENT...
THE EFFECTS OF SOCIAL NETWORKING SITES ON THE ACADEMIC PERFORMANCE OF STUDENT...
 
Qualitative data analysis
Qualitative data analysisQualitative data analysis
Qualitative data analysis
 

Similar to Conversations are the new research

Scottish Knowledge Management Network meeting
Scottish Knowledge Management Network meetingScottish Knowledge Management Network meeting
Scottish Knowledge Management Network meetingLesley Thomson
 
Good Conversations - a new model for qualtiative research' presented to AQR, ...
Good Conversations - a new model for qualtiative research' presented to AQR, ...Good Conversations - a new model for qualtiative research' presented to AQR, ...
Good Conversations - a new model for qualtiative research' presented to AQR, ...Kevin McLean
 
Snezana Milisavljevic - Public relations
Snezana Milisavljevic - Public relationsSnezana Milisavljevic - Public relations
Snezana Milisavljevic - Public relationskragujevac
 
Dialogue for Organizational Performance
Dialogue for Organizational PerformanceDialogue for Organizational Performance
Dialogue for Organizational PerformanceConroy Fourie
 
Chapter 1 - Interpersonal Communication
Chapter 1 - Interpersonal CommunicationChapter 1 - Interpersonal Communication
Chapter 1 - Interpersonal Communicationkorzolek
 
Bjmc i, cm, unit-i, communication & features of communication
Bjmc i,  cm, unit-i, communication & features of communicationBjmc i,  cm, unit-i, communication & features of communication
Bjmc i, cm, unit-i, communication & features of communicationRai University
 
Chapter 16Intrapersonal and Interpersonal Business Communication.docx
Chapter 16Intrapersonal and Interpersonal Business Communication.docxChapter 16Intrapersonal and Interpersonal Business Communication.docx
Chapter 16Intrapersonal and Interpersonal Business Communication.docxbartholomeocoombs
 
Main idea module four
Main idea module fourMain idea module four
Main idea module fourckshu820
 
Personal Space Proxemics
Personal Space ProxemicsPersonal Space Proxemics
Personal Space ProxemicsAmber Wheeler
 
What did-you-really-say-what-i-think-i-heard
What did-you-really-say-what-i-think-i-heardWhat did-you-really-say-what-i-think-i-heard
What did-you-really-say-what-i-think-i-heardsrikanth64
 

Similar to Conversations are the new research (20)

Scottish Knowledge Management Network meeting
Scottish Knowledge Management Network meetingScottish Knowledge Management Network meeting
Scottish Knowledge Management Network meeting
 
Good Conversations - a new model for qualtiative research' presented to AQR, ...
Good Conversations - a new model for qualtiative research' presented to AQR, ...Good Conversations - a new model for qualtiative research' presented to AQR, ...
Good Conversations - a new model for qualtiative research' presented to AQR, ...
 
1-introduction.ppt
1-introduction.ppt1-introduction.ppt
1-introduction.ppt
 
Snezana Milisavljevic - Public relations
Snezana Milisavljevic - Public relationsSnezana Milisavljevic - Public relations
Snezana Milisavljevic - Public relations
 
Dialogue for Organizational Performance
Dialogue for Organizational PerformanceDialogue for Organizational Performance
Dialogue for Organizational Performance
 
Chapter 1 - Interpersonal Communication
Chapter 1 - Interpersonal CommunicationChapter 1 - Interpersonal Communication
Chapter 1 - Interpersonal Communication
 
Bjmc i, cm, unit-i, communication & features of communication
Bjmc i,  cm, unit-i, communication & features of communicationBjmc i,  cm, unit-i, communication & features of communication
Bjmc i, cm, unit-i, communication & features of communication
 
Chapter 16Intrapersonal and Interpersonal Business Communication.docx
Chapter 16Intrapersonal and Interpersonal Business Communication.docxChapter 16Intrapersonal and Interpersonal Business Communication.docx
Chapter 16Intrapersonal and Interpersonal Business Communication.docx
 
The Focused Conversation Method (ORID)
The Focused Conversation Method (ORID)The Focused Conversation Method (ORID)
The Focused Conversation Method (ORID)
 
Main idea module four
Main idea module fourMain idea module four
Main idea module four
 
PDC+++ Module 1 Class 5
PDC+++ Module 1 Class 5PDC+++ Module 1 Class 5
PDC+++ Module 1 Class 5
 
Personal Space Proxemics
Personal Space ProxemicsPersonal Space Proxemics
Personal Space Proxemics
 
CriticalThinking
CriticalThinkingCriticalThinking
CriticalThinking
 
Using Sociology
Using SociologyUsing Sociology
Using Sociology
 
Dr Rosemary Howell
Dr Rosemary HowellDr Rosemary Howell
Dr Rosemary Howell
 
Communication Essays
Communication EssaysCommunication Essays
Communication Essays
 
The Dignified Learning Project: What is Dialogue?
The Dignified Learning Project: What is Dialogue?The Dignified Learning Project: What is Dialogue?
The Dignified Learning Project: What is Dialogue?
 
What did-you-really-say-what-i-think-i-heard
What did-you-really-say-what-i-think-i-heardWhat did-you-really-say-what-i-think-i-heard
What did-you-really-say-what-i-think-i-heard
 
Type Of Essay
Type Of EssayType Of Essay
Type Of Essay
 
Levels of comm 1
Levels of comm 1Levels of comm 1
Levels of comm 1
 

Recently uploaded

It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Roland Driesen
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...Aggregage
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxWorkforce Group
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...lizamodels9
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with CultureSeta Wicaksana
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756dollysharma2066
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒anilsa9823
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear RegressionRavindra Nath Shukla
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxpriyanshujha201
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Neil Kimberley
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyEthan lee
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMRavindra Nath Shukla
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Dipal Arora
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangaloreamitlee9823
 

Recently uploaded (20)

It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pillsMifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSM
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
 

Conversations are the new research

  • 1. A presentation by Kevin McLean, Wardle McLean, UK Conversations .. .. a New Model for Qualitative Research www.wardlemclean.co.uk www.theartofconversation.net
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. 1. A short history of conversations
  • 7.
  • 8.
  • 9. In the (very) beginning The birth of jazz © Larson Origin Usage
  • 10.
  • 11.
  • 12.
  • 13. Learning through conversation Socrates, the first QRC? going further for less
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29. Markets are conversations
  • 30.
  • 31. Now : People Brands
  • 32. ‘ Commercial conversations’ Market research … has traditionally been about figuring out how to get customers to buy what businesses want to make, rather than helping businesses to make what customers want to buy. Commerce is going to increasingly shift away from older forms of communication … towards something that resembles a real conversation. James Surowiecki, author, ‘Wisdom of the Crowds’
  • 33.
  • 34.
  • 35. one neuron LOTS of neurons
  • 36.
  • 37.
  • 38.
  • 39. not just brains, our nervous system
  • 40. 1 2 3 4
  • 42.
  • 43.  
  • 44.
  • 45.  
  • 46.
  • 47.
  • 48. By Kevin McLean [email_address] www.wardlemclean.co.uk www.theartofconversation.net TO GOOD CONVERSATIONS!