1. 3 Content Areas
3 Steps to Avoiding Frustration
‘s Company
3 Links to Databases
3 Ways to Get Help
3 Minute Video Tutorials
3 Line Sentence Descriptions (max)
Miami University Hamilton
Krista McDonald
Kathleen Pickens-French

2.  Portal of the Learning Management System
 Faculty person’s course site design
 Student information-seeking behavior (ISB)

3.  Students SKIM text
 Are drawn to actionable content
 Lack patience

4.  Consistency—DO follow a core template
 Flexibility—Update & change appropriately
 Usability—DO conduct assessment

5. 100 Course Page
90 88.2
80
Search Engine
70
60
50.
50 Library Website
40 79.4
30
Book Catalog
20
10
41.2
0 Database
Resources Used to Complete 85.3
Assignment

6. 50
45
None-I only use the
Internet (8.8)
40
One (26.5)
35
30 Two (26.5)
25
20 Three (29.4)
15
10 Four (2.9)
5
Five or More
0
How many library resources will you try
before giving up & Googling?

7.  Asynchronous
 Email
 Discussion Boards
 Synchronous
 Face to Face
 Phone
 Instant Messaging

8. Weekdays Morning (7am-
noon)
6%
12% Afternoon (noon-
35% 5pm)
Evening (5-9 pm)
47%
Night (9pm-1am)

9. Weekends Morning
6% 6%
Afternoon
26%
38% Evening
24% Night
Overnight

10.  Email Blasts
 Group IM (LibraryH3lp)
 Video Tutorials

11. 45 1-2 Minutes
40 (44.1)
35 3-4 Minutes
30 (32.4)
25
5-7 Minutes
20
15
(11.8)
10 7-10 Minutes
5 (5.9)
0 Over 10 Min.
How many minutes before losing (5.9)
your attention?

12.  Old Habits Die Hard
 T.M.I.
 Finding Time
 Working in Isolation

13.  Provide Consistent Navigation
 Saves Time (for everyone)
 Improves Sustainability & Scalability

14. Keywords Anchors Sub-Headings
Bulleted Lists ½ the Words Images/Buttons

20. 3 Content Areas
3 Sets of Eyes
‘s Company
3 Links to Databases
3 Ways to Get Help
3 Minute Video Tutorials
3 Line Sentence Descriptions (max)
Miami University Hamilton
Krista McDonald
Kathleen Pickens-French