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6 Ways to Become a Better Marketo User

    The Road to Becoming a Marketo Rockstar!
1. Visit the Community
Visit the Marketo Community




© 2012 Marketo, Inc. Marketo Proprietary and Confidential. Page 3
Visit the Marketo Community
          • Online Training Courses
                       • https://community.marketo.com/MarketoCourses
                          o Over 1,000 KB Articles
                          o 30 + tutorials

                          o Between 15 – 20 courses &
                          25 videos
          • Ask and answer questions
                       • Answered in under 24 hours!
                       • Over 21,000 posts!
          • Submit product ideas
                       • Over 1,700 Total Ideas Submitted
                       • We have launched 156 Customer Product Ideas
                       to date, and have 57 in the works!


© 2012 Marketo, Inc. Marketo Proprietary and Confidential. Page 4
2. Join a User Group
User Group Mission Statement




                             For customers by customers!




© 2012 Marketo, Inc. Marketo Proprietary and Confidential. Page 6
Why is Joining a User Group Important?
                                    •      To share and exchange ideas

                                    •      Build your personal brand

                                    •      Increase flow of ideas / New ways to use Marketo

                                    •      Gain insight from other marketers throughout
                                           different industries

                                    •      Find solutions to challenges that others are facing

                                    •      Develop a powerful marketing community/network


© 2012 Marketo, Inc. Marketo Proprietary and Confidential. Page 7
3. Network on LinkedIn
Join the LinkedIn Group for your Region

           • Join the LinkedIn Group
                                                https://www.linkedin.com/groups?gid=4270455
                         • View presentations and meeting materials
                         • Request meeting dates and topics
                         • Engage in discussions about future meeting
                           topics
                         • And more!

           • Also, sign up to receive information and
             view upcoming meeting dates at:
                         • http://bit.ly/Marketo_Users




© 2012 Marketo, Inc. Marketo Proprietary and Confidential. Page 9
Where to go for what…
           (Some Suggestions…)

           • Marketo Community
                         • Quick way to get questions answered, global audience
                         • Direct line (Ideas) – Marketo can hear you

           • Marketo support
                         • Specific problems or apparent bugs

           • LinkedIn Group
                         • Users’ Group discussions
                         • Materials


© 2012 Marketo, Inc. Marketo Proprietary and Confidential. Page 10
4. Become an Advocate!
Join the Customer Reference Program

          What is it?
          •             Recognizes our customers for being thought leaders and
                        acknowledges the participants for their personal
                        achievements and companies’ successes




© 2012 Marketo, Inc. Marketo Proprietary and Confidential. Page 12
Why should I join?
           • Network – Network with each other as well as with
                         industry experts, analysts, and key Marketo executives.

           • Thought Leader – Share all of your success with peers and
                         industry enthusiasts and gain visibility within your company.

           • Marketing Buzz – Generate positive exposure that
                         highlights their personal successes and their organization’s
                         achievements.

           • Join the “IN” Crowd – Elevate your status at Marketo
                         events, be invited to private receptions with executives and
                         key product and development team events.

           • Free T-shirts! – Receive the latest Marketo purple attire
                         and swag!
© 2012 Marketo, Inc. Marketo Proprietary and Confidential. Page 13
Get signed up!


                             If you’re interested in hearing more…

                                                                         Contact us today!
                                                                     advocates@marketo.com


                 There’s power in the stories real people tell!




© 2012 Marketo, Inc. Marketo Proprietary and Confidential. Page 14
5. Become a Champion!
Become a Champion!
              Champions are Leaders in the Marketo Community, are experts
              in Marketo products, are avid contributors in the social world,
              and are loyal advocates of the Marketo brand
          • 2 classes a year
          • 25 exceptional customers in each class

          Inducted based on:
          •             Expertise
          •             Responsiveness
          •             Leadership
          •             Evangelism
          •             Community Activity                           Click Image for Details
          •             Engagement

© 2012 Marketo, Inc. Marketo Proprietary and Confidential. Page 16
Benefits of a Champion Status

          •             Receive awesome swag
          •             Get invited to special events
          •             Build your personal brand
          •             Be the voice of innovation
          • Provide outstanding Leadership in the
                        Marketo Community
          •             Be considered an expert in Marketo
                        products
          •             Be an avid contributor in the social world
          •             Be loyal advocates of the Marketo brand


© 2012 Marketo, Inc. Marketo Proprietary and Confidential. Page 17
6. Come to Summit 2013
Summit 2013 in San Francisco!



April 8 – 10, 2013


     #MarketoTour
© 2012 Marketo, Inc. Marketo Proprietary and Confidential. Page 19
Thank you!

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6 Ways to Becoming a Better Marketo User

  • 1. 6 Ways to Become a Better Marketo User The Road to Becoming a Marketo Rockstar!
  • 2. 1. Visit the Community
  • 3. Visit the Marketo Community © 2012 Marketo, Inc. Marketo Proprietary and Confidential. Page 3
  • 4. Visit the Marketo Community • Online Training Courses • https://community.marketo.com/MarketoCourses o Over 1,000 KB Articles o 30 + tutorials o Between 15 – 20 courses & 25 videos • Ask and answer questions • Answered in under 24 hours! • Over 21,000 posts! • Submit product ideas • Over 1,700 Total Ideas Submitted • We have launched 156 Customer Product Ideas to date, and have 57 in the works! © 2012 Marketo, Inc. Marketo Proprietary and Confidential. Page 4
  • 5. 2. Join a User Group
  • 6. User Group Mission Statement For customers by customers! © 2012 Marketo, Inc. Marketo Proprietary and Confidential. Page 6
  • 7. Why is Joining a User Group Important? • To share and exchange ideas • Build your personal brand • Increase flow of ideas / New ways to use Marketo • Gain insight from other marketers throughout different industries • Find solutions to challenges that others are facing • Develop a powerful marketing community/network © 2012 Marketo, Inc. Marketo Proprietary and Confidential. Page 7
  • 8. 3. Network on LinkedIn
  • 9. Join the LinkedIn Group for your Region • Join the LinkedIn Group https://www.linkedin.com/groups?gid=4270455 • View presentations and meeting materials • Request meeting dates and topics • Engage in discussions about future meeting topics • And more! • Also, sign up to receive information and view upcoming meeting dates at: • http://bit.ly/Marketo_Users © 2012 Marketo, Inc. Marketo Proprietary and Confidential. Page 9
  • 10. Where to go for what… (Some Suggestions…) • Marketo Community • Quick way to get questions answered, global audience • Direct line (Ideas) – Marketo can hear you • Marketo support • Specific problems or apparent bugs • LinkedIn Group • Users’ Group discussions • Materials © 2012 Marketo, Inc. Marketo Proprietary and Confidential. Page 10
  • 11. 4. Become an Advocate!
  • 12. Join the Customer Reference Program What is it? • Recognizes our customers for being thought leaders and acknowledges the participants for their personal achievements and companies’ successes © 2012 Marketo, Inc. Marketo Proprietary and Confidential. Page 12
  • 13. Why should I join? • Network – Network with each other as well as with industry experts, analysts, and key Marketo executives. • Thought Leader – Share all of your success with peers and industry enthusiasts and gain visibility within your company. • Marketing Buzz – Generate positive exposure that highlights their personal successes and their organization’s achievements. • Join the “IN” Crowd – Elevate your status at Marketo events, be invited to private receptions with executives and key product and development team events. • Free T-shirts! – Receive the latest Marketo purple attire and swag! © 2012 Marketo, Inc. Marketo Proprietary and Confidential. Page 13
  • 14. Get signed up! If you’re interested in hearing more… Contact us today! advocates@marketo.com There’s power in the stories real people tell! © 2012 Marketo, Inc. Marketo Proprietary and Confidential. Page 14
  • 15. 5. Become a Champion!
  • 16. Become a Champion! Champions are Leaders in the Marketo Community, are experts in Marketo products, are avid contributors in the social world, and are loyal advocates of the Marketo brand • 2 classes a year • 25 exceptional customers in each class Inducted based on: • Expertise • Responsiveness • Leadership • Evangelism • Community Activity Click Image for Details • Engagement © 2012 Marketo, Inc. Marketo Proprietary and Confidential. Page 16
  • 17. Benefits of a Champion Status • Receive awesome swag • Get invited to special events • Build your personal brand • Be the voice of innovation • Provide outstanding Leadership in the Marketo Community • Be considered an expert in Marketo products • Be an avid contributor in the social world • Be loyal advocates of the Marketo brand © 2012 Marketo, Inc. Marketo Proprietary and Confidential. Page 17
  • 18. 6. Come to Summit 2013
  • 19. Summit 2013 in San Francisco! April 8 – 10, 2013 #MarketoTour © 2012 Marketo, Inc. Marketo Proprietary and Confidential. Page 19